Nannytax Recenzje 

815
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

NANNYTAX is simply the most efficient, friendly and straightforward payroll provider we have dealt with in the UK! Special mention to Honey Figg, who went above and beyond assisting me today! Their se... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent customer service! Really help to support all changes and complications. Mark Flavin in customer services went above and beyond to help make sure we were set up and Eve in payroll has assiste... Zobacz więcej

Informacje dotyczące firmy

  1. Kadry i płace
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  6. Pomoc w zakresie rozliczeń podatkowych

O Nannytax

Napisane przez firmę

Market leading, award-winning and trusted by nearly 200 UK nanny agencies, Nannytax are the nanny payroll experts with almost 30 years of experience.

The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.

  • 95% of customers rate our unique online member’s area excellent.
  • Exclusive Membership Benefits & Nanny Employment pack that takes you through everything you need to know about being a nanny employer.
  • Nannytax are here for you 7 days a week so you can contact us at a time that is most convenient for you.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

815 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(815)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Incredible service

Incredible service - they take the confusion out of employing somebody for the first time. Highly recommend so far.

12 października 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Emma,

Thank you so much for your wonderful feedback! I am thrilled to hear that our service has been incredible.

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 1 z 5

Nannytax had one job….

In the 2023/2024 I had one employer and my income didn't change during the tax year - now it turns out I owe HMRC. I thought Nannytax was a payroll company - in that case they had one job. The level of incompetence is mind-boggling.

11 października 2024
Opinia niezależna
Oceniono na 5 z 5

Quick & easy renewal of subscription

Quick & easy renewal of subscription

7 października 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Thanks for leaving us a review, I am so pleased your renewal was quick and easy - just how it should be!

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Always patient and helpful

5 października 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Oli,

Thank you for your review, I appreciate your kind words!

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Service is always impeccable and…

Service is always impeccable and timely. Nanny tax makes my life easier. Thank you.

16 września 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Severine,

Thank you for your kind words! I am so glad to hear that you've consistently received an impeccable and timely service. Making your life easier is exactly what we aim to do.

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Bluebell was super helpful and got my…

Bluebell was super helpful and got my problem solved very quickly. She was very kind and easy to talk to.

16 września 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Leanne,

Thank you so much for your wonderful feedback! I am thrilled to hear that Bluebell was able to solve your problem quickly.

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Bluebell was very helpful when I was…

Bluebell was very helpful when I was changing employees

13 września 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Thank you for sharing your experience! I am delighted to hear that Bluebell was so helpful.

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

The person was helpful and cheerful.

The person was helpful and cheerful.

12 września 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Thank you so much for your kind words! I am thrilled to hear that you found our team member helpful and cheerful.

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Outstanding service

Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even though i don’t really understand the problems, and rather than tell me what to do they actually just fix them. They seem to see going above and beyond as the norm and Raymond in particular has been amazing, i could recommend highly enough.

6 września 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax


Hi Rob,

Thank you so much for your kind words, I am thrilled to hear that you've had such a positive experience with Nannytax.

Our team takes great pride in going above and beyond to make things as smooth, and hassle-free for our customers.

Your recommendation means the world to us, so thanks again for such a great review.

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 4 z 5

Easy to process

3 września 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Nigel,

Thank you for taking the time to leave us a review, I am pleased it was an easy process for you - just the way it should be!

Best wishes
Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Straightforward and intuitive website

Straightforward and intuitive website. Clear in terms of cover provided and quick to renew.

26 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Jandziol,

Thank you for leaving us such a great review, I am really pleased your experience was quick and straightforward.

Best wishes
Laura Eason

Head of Customer & Operations

Oceniono na 5 z 5

Really simple and easy!

20 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax


This is really great to hear Laura, our aim is to make our service as simple and easy as possible.

Best wishes

Laura Eason

Head of Customer & Operations

Oceniono na 5 z 5

D. Morrison

I gave nanny tax 5 stars because whenever I phone whoever I speak to are always kind and helpful. I spoke with Bluebell this afternoon and she instantly dealt with a couple of queries that I had. Bluebell has an extremely friendly manner when answering the phone which helps with her being the first point of contact. A huge thank you for all your help this afternoon.

16 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Diana,

Thank you so much for your review.

I'm glad that you always have a positive experience with my team on the phone and that this time was no exception.

Best wishes,

Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

All round excellent service

My father and I have used Nanny Tax for nearly 10 years now, to assist with tax, pensions, etc., for a live in carer for himself.

During this time Nanny Tax has always given excellent service and been remarkably good with customer service.

I would thoroughly recommend them.

16 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Mark,

Thank you so much for your kind review.

It makes us extremely happy to know you've been with us for almost 10 years and that you've continued to have such a positive experience.

Best wishes,

Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

I spoke with Bluebell this afternoon…

I spoke with Bluebell this afternoon about my P60 and she is very accommodating and kind.It is lovely to speak with that kind of person.Thank you Bluebell.

13 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Shabina,

Thank you so much for your kind review of our team. We're glad that you had a positive experience with us and that we were able to answer your questions!

Best wishes

Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

To view payslips

I contacted Nannytax as I could not go into my account to view my payslips. A huge thank you to Bluebell, who spoke to IT and had the problem rectified. Bluebell was friendly, efficient and professional. I really appreciate your help and thank you.

12 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Linda,

Thank you so much for your wonderful review.

We're delighted to hear that our team were able to resolve your issue.

Best wishes

Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Great responsive service, friendly and competent

I have been a customer of Nannytax for 10 years. They made employing a nanny straightforward and seamless. They are highly responsive and clear. I also used the Pension Service and it ensured that I was legally compliant at all time. Highly recommended.

1 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Anna,

Thank you so much for your wonderful review and for being with Nannytax for the past 10 years!

I'm delighted to hear that we've been able to make employing a nanny straightforward and seamless for you.

I am so pleased your experience has been a great one.

Best wishes

Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Swift

Swift, prompt, friendly customer service, I needed help ASAP Nannytax was there for me in a jiffy. :)

2 sierpnia 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Samantha,

Thank you so much for your kind review, I am delighted to hear about your positive experience with Nannytax.

Best wishes

Laura Eason - Head of Customer & Operations

Oceniono na 5 z 5

Very easy to do

30 lipca 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Rachael,

I am so pleased to read your experience has been easy.

We are here to make life easier for you, so it is good to know we have.

Best wishes

Laura Eason
Head of Customer & Operations

Oceniono na 5 z 5

Very helpful customer service

Good afternoon

I would like to add a big thank you to everyone at Nannytax. Very very helpful.staff , and I highly recommend it to everyone

Thank you Bluebell for your help

Kind regards

A

26 lipca 2024
Opinia niezależna
Logo Nannytax

Odpowiedź od Nannytax

Hi Adelina,

Thanks so much for leaving us a review - we are so pleased you would recommend us.

Best wishes

Laura Eason
Head of Customer & Operations

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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