I thought this company would be difficult to contact and would fob me off but I have to say their customer service was excellent. Impressed with the speed taken to resolve my query. Thank you
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Zobacz więcej
Reakcja na opinię
Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes. I've contacted support but haven't received... Zobacz więcej
Reakcja na opinię
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Discount voucher codes, promotional codes and coupons for UK online stores. Save money with these free exclusive valid money off discount codes and special offers, check My Voucher Codes UK before you shop to find free discounts
Dane kontaktowe
Zjednoczone Królestwo
- www.myvouchercodes.co.uk
2,9
Średnia
437 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Wasnt as easy as it should be but got…
Wasnt as easy as it should be but got there eventually ! In practice a really good promotion and happy with the cash back / voucher ive now received
26 grudnia 2023
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Andria,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.com Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Leah
Not the easiest to access but it worked…
Not the easiest to access but it worked fine. Pleased with my voucher reward.
8 kwietnia 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Kevin,
Thank you for leaving your feedback.
If there's anything else we can do to assist you further or improve our score please let us know.
You can get back in touch by sending us a email via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Jessica
Odpowiedź od MyVoucherCodes
Hello Paddy,
Thanks for leaving a review, we are glad to hear you enjoyed your experience with us.
We hope to see you use our services again in the future.
If you would like to discuss this further, please do get back in touch via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Slightly confusing a…
Slightly confusing way of getting a voucher but it did work.
6 kwietnia 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Mark,
Thank you for leaving your feedback.
If there's anything else we can do to assist you further or improve our score please let us know.
You can get back in touch by sending us a email via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Jessica
Initially unable to get voucher
Was advised of having got voucher due to Stena purchase but can't log in to get it. I use email address but site says ,no password set' - but when I try to reset, it says site will send reset link - but it doesn't! So, a waste of time?
PS-now (6 Apr) account is accessible...something was fixed! So, upgrading score as was able to obtain voucher.
5 kwietnia 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Andrew,
Thanks for leaving a review, we are sorry for any inconvenience.
however, we are glad to hear you have received your voucher and we hope to see you use our services again in the future.
If you have any further question please do get back in touch via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Jessica
Locked out of account
Was offered a £40 voucher but locked out of my account before I could access it
3 kwietnia 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello,
Thanks for leaving your feedback and we are really sorry to hear that you have not been able to access your account.
As you are posting on a review site, we do not have access to view your account with us.
Please can you get in touch with us directly for us to investigate this for you. You can do so via email on info@myvouchercodes.co.uk, we are open Mon - Fri, 9am - 5:30pm.
Again, we are sorry for any inconvenience.
Many thanks,
Erin
Why do they keep asking for feedback?
Already left a review last week that the voucher arrived after many months but can't use it as it's on hold. I sent proof of purchase by email several days ago and have had no reply, but they replied straight back on my original trust pilot feedback and keep sending me emails asking me to review their service. Well here's my review, sort out your customer service and maybe don't ask for feedback when vouchers are on hold and can't be used.
23 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Chris,
We are so sorry to hear that your reward has been put on hold.
If you could please email us again with confirmation of your order and we would be more than happy to look into this further for you.
Please email us on info@myvouchercodes.co.uk. We are open Monday to Friday, 9am to 5.30pm.
Again, we do really apologise for any inconvenience this may have caused.
Many thanks,
Jessica
1ST CLASS SERVICE
Excellent service received from Erin Chappell in Customer Services. Very speedy response to my query. Well done
18 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Ian,
We are glad to hear you enjoyed your experience with us and we hope to see you use our services again in the future.
Many thanks,
Jessica
Rubbish
Yet again, email stating it's ready, only to find it's on hold. Shocking service!
18 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Helen,
We are so sorry to hear that your reward is Showing 'On Hold'.
In order for us to look into this further for you, we would need you to provide us with proof of purchase.
If you could please email us via info@myvouchercodes.co.uk. We are open Monday to Friday, 9am to 5.30pm.
Again, we do really apologise and we appreacetie your patience and cooperation.
Many thanks,
Jessica
Voucher finally arrived then they put it on hold! :-(
Bought some wardrobes with the promise of a £25 Amazon gift card. Purchase took forever to track and pay out. When it finally did, they put it on hold before I could actually claim it!!! No reponse from their customer service and no real way to contact them! Then I get a message asking me how much I'm enjoying my gift card, adding insult to injury!!!! :-(
1 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Steven,
We are really sorry to hear you have not yet received your reward.
The waiting period for your purchase to be approved by the retailer can be up to 30 working days for retail stores like Asos or Boots to 60 days for Travel companies like Expedia or Hotels.com and up to 120 days for Utility companies like EE, BT, and EDF.
This is because the retailers can only validate purchases once the returns, cancellation, or cooling off period has passed.".
We can see that a member of our customer service team emailed you on the 12/03/2024.
Please can you respond to our email in order for us to help you further.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Claimed giftcard but still on hold
11 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Andrew,
Thanks for leaving a review, we are sorry to hear this.
If you have not still received your voucher please get in touch with a member of the team. Please feel free to email us on info@myvouchercodes.co.uk.
Many thanks,
Caitlin
Good company!
I’ve used the voucher code I was promised and bought some books with my £15 Amazon voucher. The voucher was sent in a short time and using it was easy with the instructions provided!
7 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Alan,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Stena Line Amazon Voucher via MyVoucherCodes
Very easy process, got a link to Stena Line web site from MyVoucherCodes, booked my travel, and once it was verified by Stena Line the Amazon voucher became available to me.
24 lutego 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Terry,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Fulfilled as promised. Works!
First time using myvouchercodes and wasn't convinced it would work, but it did. Am likely to use again and recommend to others!
2 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Naz,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Odpowiedź od MyVoucherCodes
Hello Julie,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Booked a holiday on Booking.com did…
Booked a holiday on Booking.com did everything required in order to receive the promised gift card for using their site, but they have declined it claiming I didn’t meet the criteria, even though I have evidence to show I have more than met everything!
Absolute joke and a total con. False advertising. Do not use
4 marca 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
If you would like to discuss this further with a member of our team, please feel free to email us on info@myvouchercodes.co.uk.
Many thanks,
Caitlin
Easy and straightforward
Easy and straightforward, but the duration to receive the giftcard seems longer than necessary
28 lutego 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello,
Thank you for leaving a review.
The waiting period for your purchase to be approved by the retailer can be up to 30 working days for retail stores like Asos or Boots to 60 days for Travel companies like Expedia or Hotels.com and up to 120 days for Utility companies like EE, BT, and EDF.
This is because the retailers can only validate purchases once the returns, cancellation, or cooling off period has passed.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Really easy to claim my free £10 Amazon…
Really easy to claim my free £10 Amazon voucher - I clicked on the link to qualify and once my order had been placed My Voucher Codes tracked the purchase and I received my voucher (which I've now spent!) once the returns window had closed. Fabulous easy way to get extra shopping money!
13 lutego 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Wendy,
We are so glad to hear you enjoyed your experience with us and we hope to see you use our services again in the future.
Many thanks,
Jessica
My voucher codes ,true to their word…
My voucher codes ,true to their word and some decent offers to.
11 lutego 2024
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Jack,
We are so glad to hear you enjoyed your experience with us and we hope to see you use our services again in the future.
Many thanks,
Jessica
Odpowiedź od MyVoucherCodes
Hello Amit,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.