I thought this company would be difficult to contact and would fob me off but I have to say their customer service was excellent. Impressed with the speed taken to resolve my query. Thank you
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Zobacz więcej
Reakcja na opinię
Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes. I've contacted support but haven't received... Zobacz więcej
Reakcja na opinię
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Discount voucher codes, promotional codes and coupons for UK online stores. Save money with these free exclusive valid money off discount codes and special offers, check My Voucher Codes UK before you shop to find free discounts
Dane kontaktowe
Zjednoczone Królestwo
- www.myvouchercodes.co.uk
2,9
Średnia
437 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Codes work & great CS
Codes work & great CS as they resolved an issue very quickly
13 maja 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Nik,
Thank you so much for the 5-star review! We're thrilled to hear that your codes worked perfectly and that our customer service team was able to resolve your issue so quickly.
We always strive to improve our response times and deliver the best service possible, so your wonderful feedback means a lot to the whole team.
Best wishes,
The Customer Service Team
I thought this company would be…
I thought this company would be difficult to contact and would fob me off but I have to say their customer service was excellent. Impressed with the speed taken to resolve my query. Thank you
5 maja 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Charlotte,
Thank you for the 5-star review! We're so glad we could quickly resolve your query for you. Providing an easy and efficient experience is exactly what we aim for as we continue to improve our services for all our members.
Best wishes,
The Customer Service Team
Sorted my missing voucher rapidly and…
Sorted my missing voucher rapidly and with minimum stress
4 maja 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Thank you so much for the 5-star review! We know how worrying it can be when a reward goes missing, so we're thrilled we could get your voucher sorted for you quickly and without any extra stress.
Providing a smooth and efficient experience is exactly what we aim for, and we're so glad we could help you get your reward back on track!
Best wishes,
The Customer Service Team
Excellent service
Excellent service £100 Amazon voucher delivered as promised from an ‘On the beach’ booking. Thank you 😀
27 kwietnia 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Stu,
I am writing to sincerely apologise for the delay in responding to your query.
We strive to improve our service and would like to resolve this for you immediately. To help us investigate the missing voucher for your purchase, please reply to this thread or email us at info@myvouchercodes.co.uk with your original order confirmation details. Once we have this information, we will prioritise your case.
Best wishes,
The Customer Service Team
EDIT (29 April 2026): We are so glad we could resolve this for you. Enjoy the shopping spree!
Best wishes,
The Customer Service Team
Got a £70 voucher
Got a £70 voucher for buying the sofas I was already going to purchase via the site. Customer service also very helpful and friendly
1 kwietnia 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Olivia,
Thank you so much for the great review! We’re thrilled you secured that £70 voucher on your new sofas. It’s always a win when you save on a purchase you were already planning.
It’s also wonderful to hear our team provided friendly support. We are currently working hard to improve our services and response times to ensure every customer has a seamless experience like yours.
Enjoy your new furniture!
Best wishes,
The Customer Service Team
Follow up review Amazon voucher for House of Bruar
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful reply and swift positive resolution. It took some weeks, and I had given up, but am now happy with the outcome. I hope this is helpful to others.
15 stycznia 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Amanda,
Thank you so much for updating your review! I’m delighted to hear that we were able to provide a positive resolution for your House of Bruar voucher.
We truly appreciate your patience during the initial delay and are glad you're happy with the outcome.
Best wishes,
The Customer Service Team
Customer services made it so simple
Customer services made it so simple. Even when I had an issue with reward tracking. No qaurms, they sorted it instantly. Easy, efficient, polite. Thank you
12 lutego 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi there, thank you for the 5-star review! We're so glad we could quickly resolve the tracking issue for you. Providing an easy and efficient experience is exactly what we aim for.
Best wishes,
The Customer Service Team
SCAM COMPANY
They do not respond to emails or send the vouchers that you are entitled to. Looking at other reviews this is a regular occurrence. AVOID!!!
9 stycznia 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Karen,
I am writing to sincerely apologise for the delay in responding to your query. Due to a technical filtering issue and a high influx of queries following the end-of-year peak, your previous messages were unfortunately missed by our team.
We strive to improve our service and would like to resolve this for you immediately. To help us investigate the missing voucher for your holiday purchase, please reply to this thread or email us at info@myvouchercodes.co.uk with your order confirmation details. Once we have this information, we will prioritise your case.
Best wishes,
The Customer Service Team
Hey Isabelle as you are the only person to respond it seems?
Trying to make contact with Isabelle at Customer Service - we have waited 90 days for an Amazon Voucher for £15 which was promised to an 80 year old when she spent over £500 with Skyes Holidays - no voucher has been received - despite waiting the insane 90 days qualifying date after the return of your trip. Nobody has responded and no voucher awarded.
5 lutego 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Kaye,
Please accept our sincere apologies for the delay and the frustration this has caused. Following the end-of-year peak, we experienced a significant influx of queries, which has impacted our response times.
We would like to look into this £15 Amazon voucher for the Skyes Holidays booking right away. Please reach out to us at info@myvouchercodes.co.uk so we can gather the necessary details to manually investigate why this hasn't appeared after the 90-day period. We are committed to improving our service and ensuring you receive the reward you are entitled to.
Best wishes,
The Customer Service Team
Didn't receive Amazon voucher
Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes.
I've contacted support but haven't received any response from them, over a week later.
Disappointed - would expect much quicker responses, but it looks like others haven't received their vouchers after chasing either. Won't be bothering to use again.
29 stycznia 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Stephen,
I am writing to sincerely apologise for the delay in responding to your query. Due to a high influx of queries after the end-of-year peak, your previous messages were unfortunately missed.
We strive to improve our service and would like to resolve this for you immediately. Please can you email us at info@myvouchercodes.co.uk with your order details? Once received, we will prioritise your case to ensure your Amazon voucher is investigated.
Best wishes,
The Customer Service Team
Owed reward
I’m waiting on payment of a voucher and can’t get any response from customer services.
EDIT: I have since had a reply but it took about 3 weeks and without even an automatic response explaining the delay I had no idea whether my email had been received
12 stycznia 2026
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Chloe,
Please accept our sincere apologies for the delay. We had a large influx of queries after the end-of-year peak, and we are working hard to catch up.
We would like to help you with your reward right away. Please reach out to us at info@myvouchercodes.co.uk with more details regarding your purchase so we can investigate this for you. We are committed to improving our response times and resolving this as quickly as possible.
EDIT (02/03/26): Thank you, Chloe. We appreciate your updates to this review. We have totally taken on board that three weeks is not a great service, and we really have to do better. Thank you for your advice on sending receipt emails; this is something we are currently improving. We will take this on board to ensure we respond with an acknowledgement email for any queries received in our inbox, with the aim of responding within 24 hours.
Best wishes,
The Customer Service Team
Non receipt of gift voucher
I purchased from BHS in September 2025 and was supposed to receive a £20 gift voucher once the qualifying period of 45 working days had passed. I emailed them end of November to ask why I hadn’t received the voucher but haven’t received a reply or even an acknowledgement. I emailed them again recently but have still not received a reply or received the voucher. Customer service is abysmal and I certainly won’t be lured into gift vouchers from them in future. I would’ve given them a 0 score if that had been an option.
22 września 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Judith,
I am writing to sincerely apologise for the delay in getting back to you regarding your BHS purchase. We experienced an influx of queries after our end-of-year peak, which led to a delay in our usual service.
We strive to improve this and would like to fix this for you immediately. Please email us at info@myvouchercodes.co.uk with your order confirmation. We will then be able to investigate the status of your £20 gift voucher and provide a full update.
Best wishes,
The Customer Service Team
Odpowiedź od MyVoucherCodes
Hi Marcin,
I am writing to sincerely apologise for the delay in responding to your query. Due to a high influx of queries after the end-of-year peak, your concerns regarding unsubscribing were unfortunately missed.
We strive to improve our service and would like to resolve this for you immediately. Please email us at info@myvouchercodes.co.uk with the email address you wish to have removed. We will prioritize your request to ensure you are unsubscribed from all marketing materials.
Best wishes,
The Customer Service Team
I can't unsubscribe from receiving all…
I can't unsubscribe from receiving all the e mails
30 grudnia 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Jean Lynne,
Please accept our sincere apologies for the delay. We had a large influx of queries after the end-of-year peak, and we are working hard to catch up.
We would like to help you with your unsubscribe request right away. Please reach out to us at info@myvouchercodes.co.uk so we can manually remove your details from our mailing lists. We are committed to improving our response times and resolving this for you as quickly as possible.
Best wishes,
The Customer Service Team
Resolved After Review – Some Clarity Needed
I originally left a 1-star review after my voucher was declined despite meeting the minimum spend. The customer service team has now manually approved the gift card, which I appreciate.
However, the promotion terms are contradictory. When booking through the official Butlin’s website, discounts are automatically applied and cannot be removed, making it unclear how customers are expected to qualify under the stated conditions.
I’m grateful my case was resolved, but this aspect of the offer should be reviewed to avoid confusion for others.
17 grudnia 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Izabela,
I am very sorry for the frustration and the negative experience you’ve had with our service. Due to a high volume of queries following the holiday season, our response times have not been where we want them to be.
We would like to investigate your claim regarding the £25 Amazon voucher for your Butlins trip immediately. Please email us at info@myvouchercodes.co.uk with your order confirmation and any previous correspondence. We strive to improve our service and would like the opportunity to review your case again.
Best wishes,
The Customer Service Team
Where’s my £10 Amazon voucher you…
Where’s my £10 Amazon voucher you manipulative little liars…!!!
27 listopada 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Lee,
I am writing to sincerely apologise for the delay in responding to your query. Due to a high influx of queries after the end-of-year peak, your message was unfortunately missed.
We strive to improve our service and would like to resolve this for you immediately. I understand this post is older, so the issue may have already been resolved; however, if you still need assistance, please email us at info@myvouchercodes.co.uk with your order details so we can investigate your £10 voucher.
Best wishes,
The Customer Service Team
Avoid avoid
Avoid avoid
I ordered laptop after 2 weeks arrived broken I asked for replacement they said they will refund money. I asked for refund also money for delivery and return they said they can do that even when was them fault I lost 25.00
Never again avoid
28 listopada 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Agnieszka,
Please accept our sincere apologies for the delay. We had a large influx of queries after the end-of-year peak, and we are working hard to catch up with our correspondence.
I recognise that some time has passed since you posted this, but if your issue regarding the broken laptop and refund is still unresolved, we would like to help. Please reach out to us at info@myvouchercodes.co.uk with more details. We are committed to improving our service and assisting you where possible.
Best wishes,
The Customer Service Team
Don’t bother trying to claim anything…
Don’t bother trying to claim anything from these time wasters. I tried claiming an Amazon voucher after booking a Butlins trip for my children and they have come up with 3 different reasons why they won’t issue it, none of which apply. Requirement was to spend £400, I spent £1200 but they look for any minor reason in their terms and conditions not to honour the deal.
A lot of time wasted for zero reward. Use a cash back card instead, there are enough of them around.
25 sierpnia 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Nick,
I am very sorry for the frustration caused by the delay in our response and the issues you faced with your Butlins reward. Following the holiday season, we experienced a significant influx of queries that impacted our ability to reply promptly.
While I understand this post is quite old and may no longer be relevant, we would still like the opportunity to help if the matter is unresolved. Please email us at info@myvouchercodes.co.uk with your order confirmation and the reasons previously provided for the rejection. We strive to improve this service and would like to review your case again.
Best wishes,
The Customer Service Team
I made a qualifying Temu purchase via VoucherCodes on 30 June using your offer for their £10 Amazon voucher. The reward hasn’t arrived.
I’ve emailed the advertised emails for them under promo t&c's several times with no replies to my emails.
I have provided them with the order confirmation and a screenshot of the offer etc. Happy to verify anything needed to get it sorted.
I’ll update this review if it gets resolved.
20 czerwca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Jed,
Thank you for your review, and we’re really sorry to hear that your reward hasn’t arrived yet.
I’ve forwarded your details to our customer service team so they can keep an eye out for your email and help get this sorted for you as quickly as possible. In the meantime, it’s worth checking your junk or spam folder, as sometimes our responses can end up there.
We really appreciate your patience, and we’ll do our best to get this resolved for you.
Best regards,
Isabelle
MyVoucherCodes Team
Odpowiedź od MyVoucherCodes
Hi there,
Thank you so much for your review, we’re thrilled to hear you had a positive experience!
It really means a lot to the team to know that the process worked well for you. We hope to see you back on the site again soon for more great deals.
Best wishes,
Isabelle
MyVoucherCodes Team
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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