MyVoucherCodes Recenzje 

437
Wynik TrustScore: 3 na 5

2,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I thought this company would be difficult to contact and would fob me off but I have to say their customer service was excellent. Impressed with the speed taken to resolve my query. Thank you

Reakcja na opinię

Oceniono na 4 z 5

This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes. I've contacted support but haven't received... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kupony

Informacje przekazane przez różne źródła zewnętrzne

Discount voucher codes, promotional codes and coupons for UK online stores. Save money with these free exclusive valid money off discount codes and special offers, check My Voucher Codes UK before you shop to find free discounts


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

437 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(437)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Not claiming voucher

To claim a £10 voucher after purchasing a Gtech vacuum cleaner, MyVoucherCodes wanted such personal information as my date of birth and phone numbers etc. As I assume that this information will be sold on to other companies I decided that I'd rather not get involved and have declined the £10.

1 listopada 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello,

Thanks for leaving us a review, and we are really sorry for any concerns.

In order for us to investigate a customers eligibility for a reward, we ask customer's to provide the purchase date, time, total, payment method, full order, and order number.

As you're posting on a review site, we have no visibility of your account with us. However, if you would like to get in touch, you can do so via email on info@myvouchercodes.co.uk. We are open Monday - Friday, 9am - 5:30pm.

Many thanks,
Erin

Oceniono na 5 z 5

Jet2 booking

I booked a holiday through MyvoucherCodes with Jet2. The deal was for a £40 Amazon voucher. I received my £40 voucher after 65 day. I was very happy because I was booking the holiday anyway, so to get a £40 Amazon voucher was a bonus.
Thank you MyvoucherCodes until next time.

20 sierpnia 2024
Opinia niezależna
Oceniono na 3 z 5

I was not able to access the voucher as…

I was not able to access the voucher as I was unable to access my account. I emailed your team that emailed back over a month later. Obviously the 'voucher' has by now expired.
I am now thinking your website is a scam.
24/11/2024 update:
Customer service eventually got in touch (quite late) and after many hiccups (read poor website due to many login issues) I was able to login and they reinstated the voucher that had expired and I was able to use it. The whole process was so time consuming that I will not probably bother again with this company. But at least I realised it was NOT a scam.

23 października 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello,

Thanks for leaving a review.

We are really sorry to hear that you have experienced errors with accessing your MyVoucherCodes account. As you're posting on a review site, we have no visibility of your account with us.

However, if you would like to get in touch, you can do so via email on info@myvouchercodes.co.uk. We are open Monday - Friday, 9am - 5:30pm.

Many thanks,
Erin

Oceniono na 1 z 5

Useless. Kept holding the voucher and would not respond

Already left an opinion but they sending emails every now and then saying "Your Opinion Matters to Us". So here we go.

28 sierpnia 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Sarwar,

Thank you for leaving a review.

If there's anything else we can do to assist you further or improve our score please let us know.

If you would like to discuss this further with a member of our team, please feel free to email us on info@myvouchercodes.co.uk.

Many Thanks,
Kirsty

Oceniono na 1 z 5

So I wrote a review on 18th September…

So I wrote a review on 18th September to say my vouchers had not been released and it was well over ninety days. I was asked to email with the details, being led to believe that this would be sorted out, I sent everything over (luckily I have taken screen shots of my account). Instead, I received no reply and it seems my account has been deleted! If this was in any way a credible process then why would this have happened? And I will continue to write reviews until my case is addressed.

18 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Yvonne,

Thank you for leaving a review. We are really sorry to hear about your experience with My Voucher Codes.

As you are posting on a review site, we are unable to view your account. Please could you contact our customer service team who will be able to look into this further for you.

You can contact MyVoucherCodes directly via email info@myvouchercodes.co.uk.

Many thanks,
Kirsty

Oceniono na 2 z 5

Gift card never received

“Sorry we are unable to generate your gift card at the moment, please check back in 3 to 5 days”

Update: I both emailed them and used their contact form but never received a reply.

Update 2: but the gift card finally appeared.

26 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello,

Thank you for leaving a review. We are really sorry to hear that yo haven't received your gift-card.

As you’re posting on a review site, we are unable to view your account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.

Please contact our customer service team via email on info@myvouchercodes.co.uk.

Many Thanks,
Kirsty

Oceniono na 1 z 5

Made a qualifying purchase back in May…

Made a qualifying purchase back in May for a holiday in August. The voucher showed as pending on my account all the way up until we had been and come back on that holiday. I waited a few weeks and emailed them asking when I would get my voucher and they said it can take up to 90 days after I had come back from my holiday. So I waited some more and then went on to my account a few days ago and I can see they have removed my purchase from my account even though I checked with them and the holiday I booked would have qualified for that offer/voucher. Don’t waste your time with them, it’s just a way for them to get people’s details to sell on and hassle with all their marketing emails.

26 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Sarah,

We are very sorry to hear that your purchase isn't showing on your account despite you waiting the validation periods.

We would love to investigate this further for you. Please could you contact our customer service team via email on info@myvouchercodes.co.uk.

We will then be able to access your account and further look into the progress of your gift-card.

Again, we are really sorry for any inconvenience caused and would like to thank you for bringing this to attention.

Many Thanks,
Kirsty.

Oceniono na 1 z 5

Was told to collect my £15 Amazon…

Was told to collect my £15 Amazon voucher but when I spent ages trying to log in it says it's on hold. Scam?

24 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Jon,

Thank you for leaving a review.

We are really sorry to hear that you gift-card reward is getting put on hold.

In order for us to view your account and look into this further for you, please could you contact our customer service team along with your order confirmation?

You can contact our customer service team directly via email info@myvouchercodes.co.uk.

Again, we are very sorry for any inconvenience caused.

Many Thanks,
Kirsty.

Oceniono na 1 z 5

Reward constantly on hold and no reply…

Reward constantly on hold and no reply when contacted to query this.

24 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Angela,

Thank you for leaving a review.

We are really sorry to hear that you gift-card reward is getting put on hold.

In order for us to view your account and look into this further for you, please could you contact our customer service team along with your order confirmation?

You can contact our customer service team directly via email info@myvouchercodes.co.uk.

Again, we are very sorry for any inconvenience caused.

Many Thanks,
Kirsty.

Oceniono na 1 z 5

Don't waste your time.

It has taken 9 months to credit my voucher, and it is still on hold.

Password reset doesn't work.

All in all, a poor experience.

21 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Nat,

Thank you for leaving a review.

We are really sorry to hear that you were experiencing an error claiming your gift-card and still experiencing an issue getting into your account.

Please contact our customer service team via info@myvouchercodes.co.uk, who will be able to assist you further.

Many Thanks,
Kirsty

Oceniono na 1 z 5

No voucher even though it said there was!

Had an email to say my voucher was available to claim, but when I look in the reward section it says my voucher is on hold. I’ve sent a message to customer services and not had a reply.

21 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Susan,

Thank you for leaving a review.

We are really sorry to hear that you were experiencing an error claiming your gift-card.

Please contact our customer service team via info@myvouchercodes.co.uk, who will be able to assist you further.

Many Thanks,
Kirsty

Oceniono na 1 z 5

Having received an email from you…

Having received an email from you telling me my gift voucher was available I logged into my account and can’t access it (message says it’s on hold). Mixed messaging not very good.

20 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello,

Thank you for leaving a review.

We are really sorry to hear that you were experiencing an error claiming your gift-card.

Please contact our customer service team via info@myvouchercodes.co.uk, who will be able to assist you further.

Many Thanks,
Kirsty

Oceniono na 1 z 5

Despite being told my £50 voucher is…

Despite being told my £50 voucher is available, when I go into the account it isn’t available as says “on hold” Have emailed to query this but no response to date. Am worried I will lose legitimately earned voucher worth Booking.com

20 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Dawn,

Thank you for leaving a review.

We are really sorry to hear that you were experiencing an error claiming your gift-card.

Please contact our customer service team via info@myvouchercodes.co.uk, who will be able to assist you further.

Many Thanks,
Kirsty

Oceniono na 1 z 5

Misleading instructions

Despite making it crystal clear without any shadow of doubt that I had a reward to claim and inviting me to do so, I logged into my account and was greeted by the message that the reward had been placed on hold and MyVoucherCodes were ''Sorry we are unable to generate your gift card at the moment, please check back in 3 to 5 days or click here to go to our contact us page''

I then got the following response on 23 September

Reply from MyVoucherCodes

6 minutes ago
Hello Martin,

Thank you for leaving a review.

We are really sorry to hear that you were experiencing an error claiming your gift-card.

Please contact our customer service team via info*myvouchercodes.co.uk, who will be able to assist you further.

Many Thanks,
Kirsty

The one thing however they have not done any due diligence in relation to is that I have contacted their customer service team on two occasions and rather than assisting me further, they have failed on both occasions to send a formal response. This is as much use to me as pouring boiling hot water into a chocolate teapot with the hope that the chocolate does not melt!

20 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Martin,

Thank you for leaving a review.

We are really sorry to hear that you were experiencing an error claiming your gift-card.

Please contact our customer service team via info@myvouchercodes.co.uk, who will be able to assist you further.

Many Thanks,
Kirsty

Oceniono na 2 z 5

Very slow to become payable

Sadly has taken an absolute age to track, now the email has come through to say the gift card is available. When you click on it it now says on hold

19 września 2024
Opinia niezależna
Logo MyVoucherCodes

Odpowiedź od MyVoucherCodes

Hello Mark,

Thank you for leaving a review.

We are really sorry to hear that you are unable to claim your gift-card.

Please contact our customer service team who will be able to assist you further via email on info@myvouchercodes.co.uk.

Many thanks,
Kirsty

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