I thought this company would be difficult to contact and would fob me off but I have to say their customer service was excellent. Impressed with the speed taken to resolve my query. Thank you
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Zobacz więcej
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Used previously, and got qualifying purchase Amazon voucher without issues - but this time I've not heard anything, months after using MyVoucherCodes. I've contacted support but haven't received... Zobacz więcej
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Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Discount voucher codes, promotional codes and coupons for UK online stores. Save money with these free exclusive valid money off discount codes and special offers, check My Voucher Codes UK before you shop to find free discounts
Dane kontaktowe
Zjednoczone Królestwo
- www.myvouchercodes.co.uk
2,9
Średnia
437 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Unable to claim gift card
Unable to claim gift card as the captcha verughcatin just repeatedly goes round and never verifies. Pressed send feedback but doesnt change. Tried multiple times.
27 czerwca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Shivani,
Thank you for your review, and we're really sorry to hear you're having trouble with the captcha when trying to claim your gift card. That definitely shouldn't be happening, and we understand how frustrating it must be.
If you haven't already, please email our customer support team at info@myvouchercodes.co.uk so we can look into this for you directly and help process your reward.
Best wishes,
Isabelle
MyVoucherCodes Team
Odpowiedź od MyVoucherCodes
Hi Oz,
We're really sorry to hear you feel this way. We'd love the chance to understand what went wrong and see if there's anything we can do to make things right.
If you're open to it, please feel free to contact our customer support team at info@myvouchercodes.co.uk with a bit more information.
All the best,
Isabelle
MyVoucherCodes Team
Waste of time
Problems with the website from the start with things not working. Now unable to open £35 gift voucher. No response using contact form x 2 and email just bounces back. What a total sham this is.
20 czerwca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Jill
Thank you for your review, and we're really sorry to hear you've had trouble opening your voucher.
We completely understand how frustrating this must be.
if you’ve been in touch and haven’t seen a reply yet, it’s worth checking your junk or spam folder, as sometimes our responses can land there by mistake.
I’ve also passed this on to our customer service team so they can keep an eye out for your message and investigate this further for you.
Best wishes,
Isabelle
MyVoucherCodes Team
Pointless, waste of time
Pointless. I placed an order for a vacuum cleaner at my father's request, of whom asks me carry out his online purchases using his email and shopping accounts. I registered him for a £35 Amazon reward voucher on MVC and spent way over the 'minimum spend' threshold, even after applying a welcome discount on the retailers website. I got in touch with MyVoucherCodes a couple weeks after as the reward hadn't tracked.
Well apparently, using a discount code voids qualifying for the reward! Even if your order total is still way above the rewards 'minimum spend threshold (excluding delivery)'.
Would rather use other voucher code websites as they don't disqualify your order for using the retailer's discount code, as long as you meet their minimum spend requirements.
Not to mention, I specifically chose to purchase directly from the retailer instead of buying the same product from their stockists because they had the reward on MVC :(
18 czerwca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi there,
Thank you for taking the time to leave a review. We're really sorry to hear that the reward didn’t track as expected, especially after you went to the effort of placing the order on behalf of your father.
Our rewards do have a few key terms, and unfortunately, using any discount code at checkout (even directly from the retailer) can make the purchase ineligible. We understand this can be disappointing, especially when the order still met the minimum spend, and we're sorry for any confusion caused.
We really appreciate your feedback and will take this onboard to help improve how we communicate these details. If there's anything else we can do to help, please feel free to reach out to us at info@myvouchercodes.co.uk.
All the best,
Isabelle
MyVoucherCodes Team
Odpowiedź od MyVoucherCodes
Hi there!
Thank you for your review, and we're really sorry to hear you've had trouble receiving your voucher.
We completely understand how frustrating this must be. If you haven’t already, please contact our customer service team directly at info@myvouchercodes.co.uk and they’ll be happy to investigate this for you.
Just a quick note: if you’ve been in touch and haven’t seen a reply yet, it’s worth checking your junk or spam folder, as sometimes our responses can land there by mistake.
We’ve also passed this on to the team so they can keep an eye out for your message.
Best wishes,
Isabelle
MyVoucherCodes Team
Not all your voucher codes actually…
Not all your voucher codes actually work !
Also please first check if customers want to receive either Mother’s Day or Father’s Day vouchers or give people the option to opt out . I sadly lost both parents last year and do not want to receive these types of vouchers, it’s not nice.
10 czerwca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Saz,
Thank you for getting in touch and for taking the time to leave a review.
We’re very sorry to hear that you've encountered issues with our voucher codes, and we truly appreciate you bringing this to our attention. For any specific codes that aren’t working as expected, please don’t hesitate to reach out to our customer service team at info@myvouchercodes.com. They’ll be happy to investigate the matter in detail and assist you directly.
We’d also like to express our sincere condolences for your loss. We completely understand how our recent marketing communications may have been upsetting, and we are truly sorry for any distress this has caused.
We're working on an opt out system for specific periods to avoid situations like this going forward. If you would prefer to opt out of all marketing communications going forward, please let our customer service team know, and they’ll take care of that for you.
Thank you again for your feedback and understanding.
Many thanks,
Isabelle
MyVoucherCodes Team
I had some problems with my password
I had some problems with my password, but it eventually got sorted out. Let's hope it's onwards and upwards from now on.
6 czerwca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Janet,
Thank you so much for the update - we’re really glad to hear your login is all sorted now!
We know how frustrating those password issues were, so we really appreciate you sticking with it and giving us another chance. fingers crossed it’s all onwards and upwards from here 🤞
As always, if you need anything else, the team’s just an email away at info@myvouchercodes.co.uk.
take care,
Isabelle
MyVoucherCodes Team
Easy to use
Arrived on time and very easy to apply on Amazon with embedded hyperlink so no need to copy & paste.
6 czerwca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Peter,
Thank you so much for the lovely review! We’re really glad to hear you had a smooth experience and received your reward straight away, that’s exactly what we aim for 🙌
We appreciate you taking the time to share your feedback, and we hope you’ll continue to enjoy using MyVoucherCodes!
All the best,
Isabelle
MyVoucherCodes Team
Very impressed.
I signed up for My Voucher Codes after finding a voucher I could use. It was quick and easy to use resulting in a £10 Amazon voucher which I received immediately.
Very impressed.
18 maja 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Diane,
Thank you so much for the lovely review! We’re really glad to hear you had a smooth experience and received your voucher straight away, that’s exactly what we aim for 🙌
We appreciate you taking the time to share your feedback, and we hope you’ll continue to enjoy using MyVoucherCodes!
All the best,
Isabelle
MyVoucherCodes Team
Very easy to navigate website
Very easy to navigate website. Quick and easy to
7 maja 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hi Mary,
Thanks for your kind words, we’re so pleased to hear you found the site quick and easy to use!
We’re always working to make things as simple and helpful as possible, so it’s great to know that made a difference to your experience.
Thanks again for the feedback and support,
Isabelle
MyVoucherCodes Team
Impossible to reset your password
Impossible to reset your password, despite requesting a link 6 times, still no email from them. Cannot login to my account, and therefore it’s rendered useless!!
2 maja 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Lino,
Thank you for getting in touch and providing us with a review.
We are really sorry to hear that you havebeen experiencing an issue resetting your password.
Please contact our customer service team directly via email info@myvouchercodes.co.uk who will be able to reset your password on your behalf.
Many thanks,
Kirsty
Don't be scammed!
What a waste of time. Have 2 x vouchers showing on my account and have chased them for months (1 of them since 2023). Had very little communication from myvouchercodes and now they won't reply to my emails.
Complete scam and wouldn't recommend using. Will be using a legitimate website in future.
11 marca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello,
Thank you for getting in touch and providing us with a review.
We are really sorry to hear that you feel as though you have had little communication with us in regards to your rewards.
Please could you contact our customer service team directly via email info@myvouchercodes.co.uk and we will be able to look into these vouchers for you.
Again, we are very sorry for any inconvenience or distress caused in this matter.
Many thanks,
Kirsty.
Odpowiedź od MyVoucherCodes
Hi Sharon,
Thank you so much for your review, we’re thrilled to hear you had a positive experience!
It really means a lot to the team to know that the process worked well for you. We hope to see you back on the site again soon for more great deals.
Best wishes,
Isabelle
MyVoucherCodes Team
Total Scam
Total Scam. First they say I cannot get my voucher because my purchase was declined by the retailer - it wasn’t. Then they say they have no record of me ever using thier site - which begs the question how they knew I’d made a purchase in the first place! Then they ask me to send them a screen shot of the message that they sent me in the first place!
How ridiculous. Totally unhelpful and want to engage me in lengthy dialogue that amounts to utter nonsense until you give up. Which I have. Life’s too short to waste time with scammers.
23 kwietnia 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Tara,
Thanks for leaving a review.
We are really sorry to hear that you have been experiencing difficulty obtaining your voucher. I'm also really sorry to hear that we were unable to find any records of you using our website.
There are many different voucher/discount code websites that you may have gone through to obtain your offer, however, we would love the opportunity to check our records for you again.
Can you please contact our customer service team via email at info@myvouchercodes.co.uk?
Again, we are sorry for any inconvenience caused and thank you for your cooperation in this matter.
Many thanks,
Kirsty.
I had a problem with verification of a…
I had a problem with verification of a purchase, emailed myvouchercodes they sorted it out no issues no bother. I can’t recommend this site highly enough.
2 kwietnia 2025
Opinia niezależna
Great way to get free vouchers but I…
Great way to get free vouchers but I found it difficult to find the reward.
22 marca 2025
Opinia niezależna
This company very helpful company this…
This company very helpful company this is my first time reviewing for this I have no experience
14 marca 2025
Opinia niezależna
I cannot access my gift voucher
I cannot access my gift voucher. My password doesn’t work. I’ve used the forgotten password link and no reset email arrives. I then try and register my email address it says already registered. Contacted customer services twice on the website. No acknowledgement or confirmation message appears. Messaged on Facebook for help, again no response. Quite frustrating to say the least!
11 marca 2025
Opinia niezależna
Odpowiedź od MyVoucherCodes
Hello Claire,
Thank you for leaving a review.
We are very sorry to hear that you have been experiencing difficulty resetting your password via our website.
We have had a look into this further and understand that you have been corresponding with one of our customer service agents and have since been able to gain access to your account.
Please note that; we aim to respond to all of our customer queries via all of our channels within 3 working day.
If you are still experiencing an issue gaining access to your account, please get back in contact with our customer service team via email info@myvouchercodes.co.uk
Again, we are really sorry for any inconvenience and frustration caused.
Many thanks,
Kirsty.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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