Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Zobacz więcej
I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Zobacz więcej
I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.
Dane kontaktowe
China Overseas Building, 139 Hennessy Road, Wanchai
- support@my-private-network.co.uk
- www.my-private-network.co.uk
4,7
Doskonała
362 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Simple set up
Been using MPN for 4 years now and they were good when I started and have improved since then. Set up instructions are clear.
Most important is the customer response department. Very, very prompt and detailed replies to any query I have asked.
Excellent service which I have no hesitation in recommending. The fact that I`m taking the time to write this review says it all!!
16 lipca 2015
Opinia niezależna
Efficient and helpful
After a number of years using this company I suddenly had some connection issues. I contacted the helpdesk and received a very prompt response. When the problem wasn't resolved they arranged for a technician to work on my computer remotely whilst I watched on. The technician was very professional and resolved the issue quickly and was able to offer advice to prevent further issues.
I will continue to use My Private Network and reccommend them to my colleagues.
7 lipca 2015
Opinia niezależna
Problems with installation
I would recommend to everybody the service I have received has been exemplary I cannot fault it in any way or form.Well done My Private Network.
David Myers (Resident of Belgium)
6 lipca 2015
Opinia niezależna
Excellent service very quick to respond
His company responded within a few hours. They provided a full refund without any hesitation.
Have been using my private network for past 3 years and will continue to do so.
Have no hesitation in recommending this company to anyone.brilliant.
3 lipca 2015
Opinia niezależna
Consistent excellent service
As before, prompt fabulous service, thank you. HB
28 czerwca 2015
Opinia niezależna
Excellent service once again
Very rapid resolution of problems with network connections from Bahrain (< 12 hours and overnight). In this case it was a problem with an old laptop rather than the network. Excellent, flawless and friendly service once again.
26 czerwca 2015
Opinia niezależna
MAGIC!
Have been a disciple of this service for many years.. Great customer service. Lightening response and always success following their instructions. Everyone should use this VPN.
25 czerwca 2015
Opinia niezależna
Fantastic Service
Couple of issues with my Chromebook connectivity and use abroad over the last 11 months - MPN were very quick to respond and sorted out any problems with little fuss.
Excellent service throughout - always quick to respond and help in any way.
19 czerwca 2015
Opinia niezależna
Excellent Customer Support
I had a problem with launching Tunnelblick after changing my MPN password. I emailed Customer Support for which I received a very quick response which solved my problem. I will have no hesitation renewing my yearly subscription when it is due.
16 czerwca 2015
Opinia niezależna
Been a subscriber for 5 years - great service
Title says it all really. A fast and efficient service, though occasionally at peak times the network can be a little slow (as likely to be a problem with our internet connection to be fair).
We've had no problems with the company and good service when assistance required to change our subscription,
14 czerwca 2015
Opinia niezależna
Excellent service
Great service, been very happy with my private network for two years living abroad. I would highly recommend this company.
1 czerwca 2015
Opinia niezależna
Wonderful service provided by very competent staff
I am so grateful to My Private Network for the service they provide - which is always, fast, reliable, comprehensive and reasonably priced - and for their support - which is always prompt, friendly and useful! Thank you so much, you are a life-saver for ex-pats everywhere!
27 maja 2015
Opinia niezależna
Outstanding product and service
I did lots of research about watching UK TV in Italy and decided to use My Private Network. Great decision by me !!! I had to email the help desk several times (due to my incompetence) and every time I received a prompt, polite and very helpful response. The initial setup was eventually simple to complete and the new iPad app even simpler.
Great product and service
Ciao
20 maja 2015
Opinia niezależna
Great Customer Service
Had a billing issue where I was overcharged. Essentially one email later problem solved and refund issued. Very pleased. Have used MPN for over five years now, and never any complaints
20 maja 2015
Opinia niezależna
Excellent service
Every year I have problems renewing my subscription for one reason or another but always get there in the end thanks to the support teams prompt action. This year it was Chris's misfortune to pick up my original email but has stuck to my problem and still working with me. Problems in the area I live trying to block the service but I am sure we will get there in the end. Thanks Chris
19 maja 2015
Opinia niezależna
moving connection to different laptop
All communications were friendly and helpful. I was very pleased with the outcome.
17 maja 2015
Opinia niezależna
Excellent service
I've always had excellent service. Any technical issues have been solved and the reply time has been very quick.
14 maja 2015
Opinia niezależna
amazingly helpful customer service
Whenever I've had glitches My Private Network have always helped me to resolve them quickly and simply.
11 maja 2015
Opinia niezależna
Excellent service
I have been using the service for 5 years and never had any problems. I have just installed it onto a new device and had forgotten all my details and no longer used the registered email address. MPN changed my details and helped me reconnect within a few hours of receiving my email. Very happy user.
11 maja 2015
Opinia niezależna
Great support
Had problems with USA and was very quickly resolved by the great team.
Well done.
10 maja 2015
Opinia niezależna
Doświadczenie Trustpilot
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