Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Zobacz więcej
I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Zobacz więcej
I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.
Dane kontaktowe
China Overseas Building, 139 Hennessy Road, Wanchai
- support@my-private-network.co.uk
- www.my-private-network.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
LE VPN Shambles
Having got an email saying MPN was no longer trading from the first of February, I followed the connection instructions provided for the new server, LE VPN. I've had nothing but headaches over the last four hours, with having either no success in connecting to them, to having no internet connection at home until I unistalled their programme. My phone does not receive bbc video on the iplayer either. I think this compulsory changeover is going to be a disaster. Not interested in following remote instructions from someone 1000 miles away after having had trouble free service for 4 years. A shambles!
Outstanding customer service
Outstanding customer service! Price is very competitive and MPN's customer service is always 10 out of 10! Highly recommend
Previously had issues with lack of…
Previously had issues with lack of response but on rejoining today everything has been tremendous
Thanks myVPN
I have been with this company for over…
I have been with this company for over five years and their service and attention to detail is second to none. Absolutely fantastic!
Once again excellent and prompt service…
Once again excellent and prompt service from My Private Network doing what they do best with their VPN service allowing me access to geo blocked sites.
Customer Support Outstanding
The support I received when having problems setting up the VPN with Kodi was absolutely first class. Being familiar with Kodi , but no expert, and not knowledgeable with some of the terminology when transferring files etc the support team were thorough, professional and extremely sympathetic. The problem turned out to be complicated but the team continued to provide support until the VPN was successfully installed and fully functional. Brilliant service from an extremely dedicated and helpful team. I would have no hesitation in recommending My Private Network. Thankyou, great service.
Fantastic service
Fantastic service. Great value for money. Excellent help and advice when necessary.
Had a query re download and further…
Had a query re download and further steps. Answered within 5 minutes and my problem solved
Top service
Top service
I have been a subscriber for many years and this service has always been fantastic. 100% customer service too. Fab fab fab.
Very quick response.
Have just sent a thank you to MPN for…
Have just sent a thank you to MPN for the prompt and professional way in which they dealt with a problem I had regarding my connection to them. Sent a message, answered in under five minutes, problem sorted two minutes later. Service or what, fantastic. Always the same if you contact them, never let you down. Many thanks once again. Nigel D Bown Up a mountain in Turkey.
Support was very prompt
Support was very prompt. All communication was very clear and precise. I am strictly black box with computers so I appreciated the straightforward instructions. Best of all my problem was resolved.
as usual very very helpful
as usual very very helpful, nothing is a problem, and got to the bottom of the problem very quickly. What a service. Fantastic
Been with MPN for years but we had…
Been with MPN for years but we had problems with our router. Contacted MPN and it turns out we were using an old VPN program. Anyway as we only use it for UK TV streaming they suggested their "My Telly" open DNS option. They took me right thru it within hours and Bingo, all OK again.
Really FAB service.
Geoff Smith + Carole Turner, Cyprus.
Excellent service so far!
One or two technical issues (not necessarily due to the app) received rapid responses from the support people. So far (touch wood) we have not had any "not available in your location" from UK TV channels which was main reason for taking out subscription.
My VPN say its easy to install
My VPN say its easy to install, its not, its garbage and a waist of money. When you email them all they do is send you a number and say someone will contact you in 12 hours. Then nothing, no help no easy way to install. They are a con and wont answer me when I ask for my cash back.
Don't go any where near them.
I did post this but I am totally wrong, they were fixing things in the back ground working tirelessly to fix my problems. I unreservedly apologise for what I said, I should of trusted them and waited. My VPN works very well now and I would recommend there services.

Odpowiedź od My Private Network
Super customer service really helpful…
Super customer service really helpful and prompt
As always excellent technical service…
As always excellent technical service on the rare occasion I have a problem.(generally my fault for not being tecnically savvy).Many thanks
So far
So far, I have the very best, very fast service.
(And I've been able to seamlessly connect to UK TV content.)
So, absolutely no complaints and I am very pleased.
Happy to recommend.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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