Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Zobacz więcej
I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Zobacz więcej
I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.
Dane kontaktowe
China Overseas Building, 139 Hennessy Road, Wanchai
- support@my-private-network.co.uk
- www.my-private-network.co.uk
4,7
Doskonała
362 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Setting up MPN on Firestick
I can't thank Ted and Afdzal enough. So quick to respond to my problem. Nothing was working and then they suggested remote assistance. Worked a treat with Afdzal talking me through it. Thanks guys !
13 marca 2017
Opinia niezależna
great VPN package and even better support
Thank you My Private Network. I have had some difficulties setting up my dd-wrt router and my vpn, however all these issues have been resolved thanks to a great support team @ my private network. Chris spent ages fixing the issues remotely today and got my router up and running, thanks a lot for the great work :-) Great service!
27 lutego 2017
Opinia niezależna
if you need help
these people really on the ball in the help department
would recommend ***** service
19 lutego 2017
Opinia niezależna
Brilliant!
Had utilised the technical support service for my service and was thrilled to see how knowledgable and helpful the support staff were. Could not rate the support team more highly at MPN, who have exceeded my expectations in what I can use the MPN service on.
6 lutego 2017
Opinia niezależna
Customer service
What a fantastic response to our queries. Very much on the ball and very prompt advice; particularly so when answering queries from so many miles away. We cannot fault the customer service. Thank you.
4 lutego 2017
Opinia niezależna
the best online service ive ever re …
the best online service ive ever received so far was from "my private network " excellent customer service and great connection
thank the team
30 grudnia 2016
Opinia niezależna
MPN The best
Great product and reliable. Their advisers are excellent and very very knowledgeable plus the MPN after sales service is the best I have ever had the pleasure to deal with, when required.
27 grudnia 2016
Opinia niezależna
Great Support
I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes
The last problem was my VPN not connecting o my laptop -I was replied to within 30 mins and when no explanation was forthcoming they set u a technicians meeting where they took over and checked my computer
They installed Tunnelblick and now all is rosy -
Explanation,Execution -EXEMPLARY
THANKS
JOHN
6 grudnia 2016
Opinia niezależna
Excellent Support
I was having problems configuring a router so I gave permission for MPN to access it online, they sorted out my problem straight away. I have tried a few VPN's and my private network are by far the best and very reasonable. I will recommend to everyone who is looking for a great service.
4 grudnia 2016
Opinia niezależna
Great Service - Recomended
I've been using this service on and off for the last 5 years or so. I travel quite often as far as ASEAN, UAE, America, Australia, India and Slough!!! So often need a VPN to connect to home. Mainly it's to access BBC TV and my Netflix account, but the added security is good as well. A reliable service at a reasonable price. Can't be faulted really.
23 listopada 2016
Opinia niezależna
Best VPN out there.
We have been with My Private Network for over 10 yrs I think. I have tried other, cheaper VPNs, but they are never as stable and My Private Network has always been helpful and responsive. We have had a few issues, but they have always worked with us to resolve them. It means a lot to have someone you can trust.
21 listopada 2016
Opinia niezależna
Smart DNS Support
My Private Network staff, in particular Chris, Benedict and their colleagues have provided the most excellent support in sorting out a DNS issue for me.
The support service is very quick to respond to any issue raised with them and more particularly they fix the problem.
In the past they have also assisted me with a VPN issue again with excellent response times.
21 listopada 2016
Opinia niezależna
My Private Network - New DNS product
was always a great product but new DNS feature is incredible. Brilliant and tremendous value.
17 listopada 2016
Opinia niezależna
Excellent Support
I had a support question which was answered in a matter of minutes. Such excellent customer service is very rare in the tech field. Please keep up the good work
2 listopada 2016
Opinia niezależna
Terrific SERVICE
A faithful and truly satisfied customer for many years. Many times when I contacted them with a problem,in most cases it was finger trouble (I'm now 88)
But the professionalism, courtesy. and quick responses have always been perfect. I have never found Customer Services anywhere -UK or in the 14 countries I lived in over 24 years with the F. & C.O. that come anywhere near this company. Top technicians, Chris, Veronica, Adzfal and many whose names I forget. Why are there none around to equal them
Wholeheartedly recommend them,as I have done for many years.
1 listopada 2016
Opinia niezależna
Great service
Always so engaging and professional. Great customer service!!!
21 października 2016
Opinia niezależna
So Easy!
I have had huge problems trying to get MPN on my iPad - which resulted in loosing MPN from my Mac Book!
Chris has today soled both these problems in just a few minutes!!
He just made it look so easy!
Thank you!
13 października 2016
Opinia niezależna
Excellent Service
MPN give excellent value for service with two days this technophobe was sorted and up running again I cant thank you enough
24 września 2016
Opinia niezależna
Been having problems with elderly friends password , was dealt with by Aaron who went out of his way to help us solve the problems we were having , superb service
Utterly brilliant service, so very helpful
14 września 2016
Opinia niezależna
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