100% recommend! Got the job done quickly and tidied up well after themselves before leaving. Aircon unit is fantastic and all features were explained to us once it was fitted.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Engineers expert, worked very hard in small space in heat wave. Professional and courteous. Only one criticism, slow to remove Old boiler and rubbish, also had to be reminded to fit Carbon monoxi... Zobacz więcej
MR were very prompt when I booked both my visits and the work done was done efficiently, even though there were a few complications with my plumbing when they came round the second time.
The job was made more complicated because I wanted the old boiler coming out of the garage and the new boiler being installed in the loft. All was accomplished with care and expertise and I’m very hap... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm and cosy since 1997,
Dane kontaktowe
290 Chorley New Rd, BL6 5NY, Bolton, Zjednoczone Królestwo
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Doskonała
719 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
M&R Plumbing & Heating Service
Prompt service freindly and well trained staff.
have used M&R plumbing for a number of years.
Many Thanks
19 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! Having you as a loyal customer for a number of years means the world to everyone here at M&R. We pride ourselves on keeping our staff well-trained and friendly, so it's fantastic to know that our standard of service remains high every time we visit. Thank you for your continued support!"
Great experience
Great experience, been using this company for decades and there service is always 5 star
18 czerwca 2026
Odpowiedź od mr-group.co.uk
"Wow, for decades! Thank you so much for this incredible compliment and for your lifetime of amazing loyalty. Hearing that our service has consistently remained 5-star over all these years means the absolute world to everyone at M&R. Long-term customers like you are the backbone of our local business. Thank you for your continued trust, and we look forward to looking after you for many more years to come!"
Very well done ,very happy
17 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you so much! We are thrilled to hear that you are very happy with our work. Knowing we did a job 'very well done' is exactly what we strive for. We appreciate you taking the time to share your feedback!"
Very reasonable price
Very reasonable price , very professional. exceptional discount and on the hole would recommend this company .
17 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you for sharing your experience! We pride ourselves on delivering top-tier professionalism and great value, so we're so glad you were happy with the pricing and the service. We look forward to helping you again in the future!"
Easy to book appointment.
Easy to book appointment.
Arrived on time.
Left everything tidy.
11 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you for the fantastic review! We always aim to make the entire process as smooth as possible—from an easy booking to turning up right on time and leaving your space spotless. We really appreciate your feedback and hope to work with you again!"
Highly recommended - M& R Plumbing and Heating.
I’ve used this company for years for maintaining my boiler and heating. They are so reliable and helpful and always try to solve any problem in the most efficient way. A recent boiler replacement was carried out without any fuss and to the highest standard with everything cleared and up and running in four hours. Would highly recommend.
12 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for this wonderful review! Having your trust to maintain your heating over the years means a lot to us, and we're so glad we could get your recent boiler replacement sorted so quickly. Four hours from start to finish with zero fuss is exactly what we aim for! Thank you for the high recommendation and for being such a loyal customer."
Excellent service and will gladly use…
Excellent service and will gladly use again. Plumber arrived at the agreed date/time and text message to confirm on his way before arriving. Operative was polite, efficient and resolved the problem so all in all would gladly recommend and the bill received shortly after was more than reasonable. Happy customer!
12 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the fantastic review! We know our customers' time is valuable, so we always make sure to text ahead and arrive right on schedule. It’s wonderful to hear that our plumber was polite, efficient, and able to resolve the problem smoothly—all at a reasonable price. We truly appreciate the recommendation and look forward to helping you again whenever you need us!"
Never any problems
Never any problems
Call up - book job - job gets done - invoice - pay up - easy
9 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you for the wonderful feedback! We work hard to make our process as seamless and easy as possible for our customers, from booking to the final invoice. We're glad to hear we always deliver a hassle-free experience for you!"
Professional & hardworking
M&R installed a new boiler and replaced some radiators for me. Friendly and hardworking team. Professional job at a competitive price.
10 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the fantastic review! Upgrading a boiler and replacing radiators is a big job, so we're thrilled to hear that our team's hard work and professionalism stood out to you. We always strive to provide top-quality service at a competitive price. Enjoy your new system, and thank you for choosing M&R!"
I rang to make an appointment and was…
I rang to make an appointment and was given a date a couple of days ahead. The guys who came were prompt efficient and courteous. Thank you!
1 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the wonderful review! We always try our best to get our customers booked in as quickly as possible, so we're glad we could get to you within a couple of days. It’s fantastic to hear that the team was prompt, efficient, and courteous. We appreciate your business and your kind words!"
Fair price ,on time and full service by…
Fair price ,on time and full service by 2 helpful and well mannered engineers
3 czerwca 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We pride ourselves on providing fair pricing and being on time, so we're thrilled to hear you had such a smooth experience. I’ll be sure to pass your lovely compliments along to the two engineers who looked after you—they will be delighted to hear their hard work and good manners were appreciated!"
Experience counts.
For 7 years I have used MR for boiler and gas fire servicing and radiators. They are punctual, polite, efficient, clean and tidy. I can wholeheartedly recommend this excellent firm.
27 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the fantastic review! Having your trust to look after your boiler, gas fire, and radiators for the past 7 years means the world to our team. We always strive to be punctual, polite, and tidy, so hearing that we've consistently hit the mark for nearly a decade is the ultimate compliment. Thank you for your incredible loyalty and your wholehearted recommendation!"
Carbon Monoxide alarm - sorted!
Carbon monoxide alarm gas check needed after a Cadent shut off. The M&R gas engineer did his checks and answered any questions I had. His advice was simple to understand and reassuring. The response time was excellent, thanks M&R!
29 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the fantastic review! A Cadent shut-off can be incredibly stressful, so our top priority was getting an engineer to you quickly to ensure everything was completely safe. We're so glad our engineer could provide clear, reassuring advice and peace of mind. Thank you for choosing M&R to get everything sorted!"
Odpowiedź od mr-group.co.uk
"Thank you for the 5-star review! We're glad we could get your boiler's water pipe fixed up quickly and thoroughly. Please don't hesitate to reach out if you ever need us again!"
The engineer went the extra mile to get…
The engineer went the extra mile to get our hot water back up and running. We couldn't have asked for more.
29 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! Going without hot water is never fun, so our team always strives to do whatever it takes to get things up and running as quickly as possible. We are thrilled to hear that our engineer went the extra mile for you and left you completely satisfied. Thank you for choosing us!"
Boiler service
Boiler service. Service engineer arrived within time slot. He carried out the service, was polite and knowledgeable throughout his visit. Very happy with the customer service.
26 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We know how important it is to keep your boiler running safely and efficiently, so we're thrilled to hear your annual service went so smoothly. Punctuality, politeness, and expertise are what we always aim to deliver. Thank you for your kind words about our customer service, and we look forward to seeing you again next year!"
This company is very competent and…
This company is very competent and experienced in the field of central heating. Two of their workforce arrived at my house on the dot of 8.00am on the promised day and got on with the job. They were friendly and helpful, and it was no problem to have them in the house. They cleaned up completely after my new boiler was fitted, and I am very happy with it. Definitely highly recommended.
28 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the fantastic review! Arriving right on the dot at 8:00 AM on the promised day is exactly how we like to start a job, so we're thrilled to hear our team's punctuality and experience stood out to you. We know that having a new boiler fitted can be a bit disruptive, so hearing that our engineers were a pleasure to have around and left everything completely clean means the world to us. Enjoy your new boiler, and thank you for the high recommendation!"
Very polite as always and explained…
Very polite as always and explained everything to me
29 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! The 'as always' means the world to us—we love knowing that we are consistently hitting the mark for you. Clear communication and courtesy are incredibly important to our team, so we're so glad your engineer took the time to explain everything clearly. Thank you for your continued support!"
Once again brilliant service...that's…
Once again brilliant service...that's all good for another 12mth...
27 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much! The 'once again' is music to our ears—we love keeping that streak going for you. You're officially all set and raring to go for the next 12 months! We truly appreciate your continued support and look forward to seeing you again this time next year."
Great service once again.
27 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much! Hearing 'once again' is the best compliment we could ask for, as we always strive to maintain that high standard for our returning customers. We truly appreciate your continued trust and support!"
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