A company and it's staff always helpful and try to do the best for you, came out to do an insurance quote and were very knowledgeable and helpful, tried to make things as easy as possible which I app... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company is very professional right from the minute they answer the phone. They ask many questions to fully understand the problem then advise when they will be able to send some one out to look a... Zobacz więcej
Reakcja na opinię
Really good service and came out quickly to sort a radiator leak. Boiler service done at same time so just the job! Really polite and friendly lads who came out, thanks for sorting.
Reakcja na opinię
Engineers expert, worked very hard in small space in heat wave. Professional and courteous. Only one criticism, slow to remove Old boiler and rubbish, also had to be reminded to fit Carbon monoxi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm and cosy since 1997,
Dane kontaktowe
290 Chorley New Rd, BL6 5NY, Bolton, Zjednoczone Królestwo
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Doskonała
726 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This company was prompt and reasonable…
This company was prompt and reasonable with pricing the workmen were efficient and polite certainly use them again 👌
11 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We are thrilled to hear that our team was prompt, polite, and efficient throughout the job. We always strive to provide top-quality service at a reasonable price, so knowing we hit the mark for you is wonderful. Hearing that you would certainly use us again is the best compliment we could ask for—we look forward to helping you next time! 👌"
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We know your time is valuable, so we always strive to make our service as quick and efficient as possible. We truly appreciate your business and your kind feedback!"
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We always aim to deliver top-quality service, so hearing that our team did a very good job means a lot to us. We truly appreciate your support and your business!"
Liam attended on time very pleasant and…
Liam attended on time very pleasant and efficient.
8 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We are very lucky to have Liam on our team, and I will be sure to pass your kind words along to him. Punctuality, friendliness, and efficiency are exactly what we aim for, so we're thrilled he hit the mark for you. Thank you for choosing M&R!"
Excellent Service
Excellent service from booking the appointment to the engineers carrying out the service
1 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We love hearing that you received excellent service right from the initial booking all the way through to the completion of the job. Providing a smooth, hassle-free experience from start to finish is exactly what we aim for. I’ll be sure to pass your kind words along to both our office team and our engineers. Thank you for choosing M&R!"
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! Pairing friendly customer service with a quick, efficient job is exactly what we aim for every single day. We truly appreciate your support and your business!"
A seamless transaction
A seamless transaction.
I was sent a list of Questions and I took photo’s to cover all the pipework and meters.
A few days later two very professional boiler installers arrived and had completed the work in a few hours.
They gave instruction on the boiler and I was given a New thermostat
The area was left clean and tidy with all rubbish removed.
I am delighted with the choice of Top of the Range boiler and a 10 year guarantee is great moving forward.
it is more energy efficient than the older boiler I had, so saving on the cost of heating as well.
Thank you.
7 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for this wonderful, detailed review! We are absolutely thrilled to hear that the entire process—from sending over the photos to the final handover—was completely seamless for you. Our installation team takes great pride in working efficiently and leaving every home spotless, so they will be delighted to hear your feedback.
Investing in a top-of-the-range boiler with that 10-year guarantee is a fantastic choice for total peace of mind, and it's brilliant to hear you're already looking forward to those energy savings! Thank you so much for choosing M&R; enjoy your lovely new heating system!"
It was for a boiler service but he…
It was for a boiler service but he asked me if everything was ok I told him of my concern he informed me after he finished his assessment they it was nothing serious and it was sorted job done 👍
7 maja 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! We love hearing this. A boiler service is important, but listening to your concerns and giving you total peace of mind is our top priority. We're so glad our engineer could reassure you and get everything sorted on the spot. Job done indeed! 👍 Thank you for choosing M&R!"
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! Friendly service, respectful behavior, and keeping things tidy are just as important to us as competitive pricing and helpfulness. We are absolutely thrilled to hear that we hit the mark on all counts for you. Thank you for choosing M&R!"
Annual Boiler Service
9th Annual Boiler Service completed. Staff always polite, appointments though, can 'run late'.
29 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Wow, 9 years! Thank you so much for your incredible loyalty and for taking the time to share your feedback. We are so glad to hear that our staff are always polite when looking after your boiler.
We also really appreciate your honesty regarding appointments running late. Because our engineers occasionally run into unexpected complexities or emergencies at earlier jobs, schedules can sometimes get pushed back. However, we completely understand that your time is valuable, and we are constantly working on our scheduling to keep delays to an absolute minimum. Thank you again for your wonderful long-term support, and we look forward to seeing you for year number 10!"
Excellent Service.
Excellent Service.
Engineer turned up on time and complete boiler service carried out expertly and with respect for my property.
Kept me informed of condition of all parts of boiler - very proficient.
30 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! Punctuality, expert workmanship, and showing the utmost respect for your property are core values for our team, so it is wonderful to hear that our engineer hit the mark. We also love that they kept you fully informed throughout the service—having that peace of mind about the condition of your boiler is so important. Thank you for choosing M&R!"
Prompt and very efficient
Prompt and very efficient. Polite and respectful. Explained the problem clearly and thorough in the assessment. Can’t fault and would recommend.
28 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for this wonderful 5-star review! Promptness, politeness, and thoroughness are exactly what we aim for, and we are thrilled to hear that our engineer explained everything so clearly to give you peace of mind. Hearing that you can’t fault our service and would recommend us is the ultimate compliment. Thank you for choosing M&R!"
Odpowiedź od mr-group.co.uk
"Thank you so much for the 5-star review! Being courteous and helpful is at the heart of everything we do, so we're absolutely thrilled to hear that our team looked after you so well. We truly appreciate your support!"
Second boiler service by M&R Plumbing…
Had our second service by M&R Plumbing after they installed our new boiler 2 years ago. Got a handy reminder by text and email that it was due. Engineer was punctual and completed the job quickly and without any fuss. Would definitely recommend (again and again)!
22 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you so much for the glowing review! We’re thrilled to hear that you’re enjoying the benefits of your new boiler two years on. We know how busy life gets, so we’re glad our reminder system helped keep things on track. We’ll be sure to pass your kind words on to the engineer. Thanks for recommending us 'again and again'!"
The engineer turned up as agreed.
The engineer turned up as agreed.
He was pleasant and professional.
He got on with the job. He explained that the boiler was working perfectly.
All is good.
21 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you for the feedback! We’re glad to hear our engineer arrived on time and provided the professional service we pride ourselves on. It’s always great news to hear a boiler is in perfect working order—it gives you that extra peace of mind for the year ahead. Thanks for choosing M&R Plumbing!"
Odpowiedź od mr-group.co.uk
"Thank you for the recommendation, Ian! We’re glad you found our service efficient. We take great pride in our work, and knowing you’d recommend us to others is the best compliment we can receive. Thanks for choosing M&R Plumbing!"
Great service
Great. The plumber turned up within the appointed time slot, as expected; he was prompt, courteous and did a great job.
15 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you for the great review! We know how important it is to stick to an appointed time slot, so we’re glad our plumber was prompt and met your expectations. We’ll be sure to pass your kind words on to the team!"
Professional as always
17 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you! We always appreciate your continued support. 'Professional as always' is exactly what we strive for, and it’s a pleasure to look after your plumbing needs. See you next time!"
Big job carried out quickly
Big job carried out quickly, efficiently and professionally. Wouldn’t expect anything less.
15 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you! That really means a lot to us. We take a lot of pride in maintaining those high standards, no matter how big the job is. It’s a pleasure to know we’ve earned that level of trust from you. Thanks for choosing M&R Plumbing again!"
Engineer arrived early and was polite…
Engineer arrived early and was polite and friendly. Completed our boiler service very efficiently.
Excellent customer service and very competitive prices. Would highly recommend M and R plumbing
14 kwietnia 2026
Odpowiedź od mr-group.co.uk
"Thank you for the fantastic review! We’re so glad to hear our engineer arrived early and provided the friendly, efficient service we aim for. We work hard to keep our prices competitive while maintaining that high level of customer care, so it’s wonderful to know we hit the mark for you. Thanks for the recommendation!"
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