Excellent customer service. Informed by phone of the delivery date and time. Also called by Chris to give his e.t.a. Chris was polite, friendly and professional. He answered all our questions with eas... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Today I needed the services of Green Power engineer DALE. He was very polite and had a very good knowledge of mobility scooters, I explained the problem I had with my scooter which I only just over a... Zobacz więcej
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Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everythi... Zobacz więcej
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Thanks greenpower another excellent handover of my mobility scooter and a big Thanks to fred who made the handover really easy to understand all the details of my scooter and very polite this is... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.
Dane kontaktowe
Portrack Grange Road, TS18 2PH, Stockton-on-Tees, Zjednoczone Królestwo
- 01134900379
- info@MobilityPower.co.uk
- www.mobilitypower.co.uk
4,6
Doskonała
2 tys. recenzji
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Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Great service
Great service. Was kept up to date with delivery date & time, the night before I was due to receive my scooter I got a call from Paul asking if I wanted it that night as he was in the area, brilliant.
Paul was very helpful, polite, well mannered, spoke me through everything & gave me a demonstration. He’s a great guy. I’ve had my scooter for nearly 3 months with absolutely no issues. I get asked about my scooter a lot & the kids in the area recon my scooters a really a quad for granny’s 😂 I’ve the jh500, highly recommend as it’s comfy, easy to use & a head turner.
8 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your fantastic feedback. We’re delighted to hear that Paul provided such a helpful and professional service, from arranging the delivery to demonstrating your scooter. It’s great to hear you’re still enjoying your JH500 after nearly three months. We’ll be sure to pass your kind words on to Paul.
Very knowledgeable
Very knowledgeable, helpful engineer called Paul who changed the battery and checked the vehicle over but unfortunately he had not been told that I had booked a service and brake adjustment, only about the new battery which has an updated socket on it which didn't fit my older model and required a fitment which he wasn't carrying, he also thought that the brakes were too abrupt and could possibly need a new controller but he hadn't been told to do anything other than a straight battery swap. Paul also said 'the office' would contact me with a new appointment a week ago. I called the office this morning and I am awaiting a call back from an engineer to discuss another appointment.
It does appear that the engineers do not carry a wide variety of spares only a toolkit, and that communication between the office and the field operatives is somewhat haphazard although all seem to be very helpful and polite.
Recommend? Yes!
2 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your detailed feedback. We’re pleased to hear that Paul was knowledgeable, helpful and polite throughout his visit. We’re sorry that there was some miscommunication regarding the service and brake adjustment, and we appreciate your patience while this is being resolved. We’ll pass your comments on to the relevant team to help improve communication going forward.
Green power Fastest mobility scooter
After checking out many mobility scooter sites on the internet ,I became quite confused by the very wide choice and decided on reverting to a Green Power brochure previously required by post. This brochure was certainly well designed and after studying the models advertised , I decided that the Fastest model appeared to be as good as any and without seeing the actual model for real I rang the sales office early July, placed the order and on the 18th August received delivery. Unfortunately after delivery I found the parking break too stiff to operate but within two weeks Marc (who made the original delivery) re visited to put the matter right. Hopefully this will be the only problem during the warranty period or even longer. On the plus side I am very pleased with the scooter so far and look forward to many months of trouble free riding.
7 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your detailed feedback. We’re pleased to hear that you’re happy with your scooter and look forward to many months of trouble-free riding. We’re also glad that Marc was able to return and resolve the issue with the parking brake. We’ll be sure to pass your kind comments on to Marc.
Marc delivered our scooter
Marc delivered our scooter and did the demonstration too. He was lovely and friendly. Explained everything easily and made sure my father in law understood. He waited while father in law tested the scooter and wax comfortable. Explained everything out aftercare etc. top marks to Marc! Thankyou for all your help.
7 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your wonderful feedback. We’re so pleased to hear that Marc was friendly, helpful and took the time to make sure your father-in-law was comfortable and understood everything. We’ll be sure to pass on your kind words to Marc.
The Cellar on the telephone was…
The Cellar on the telephone was extremely informative and helpful.
The delivery man called Paul was also professional informative and did not rush me.
7 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your lovely feedback. We’re pleased to hear that our team was informative and helpful, and that Paul provided a professional and unhurried service. We’ll be sure to pass on your kind comments.
Happy we the service Paul took time to…
Happy we the service Paul took time to explain things to me special thanks to paul
7 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that you were happy with the service and that Paul took the time to explain everything clearly. We’ll be sure to pass your special thanks on to Paul.
WAITING REPAIR
ORDERED FEB received mar ,broke apr 69 miles, date to repair may/jun .caiied mid jun repair end july phoned mid july repair end aug. now sept and will have to phone again as the company never contact me . service very poor for a 2229 scooter.
finally repaired 14/9/26 but is 6 month wait acceptable, will try it and see what happens .
5 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
We’re very sorry for the delays you experienced and completely understand your frustration, particularly having to contact us repeatedly for updates.
Unfortunately, there was an unexpected shipping delay with the replacement parts, which was outside of our control and unfortunately extended the repair time considerably. We do appreciate, however, that this does not make the experience any less disappointing, especially given the length of time you were without your scooter.
We’re pleased that your scooter was finally repaired on 14/09/26, and we sincerely apologise that the process took around six months. We understand why you would question whether such a wait is acceptable, and we’re sorry that we didn’t keep you better informed throughout.
Thank you for your patience and for giving us the opportunity to put this right. We hope your scooter continues to perform reliably, and if you experience any further issues, please don’t hesitate to get in touch with us directly
Had my solid tyres fitted by John who…
Had my solid tyres fitted by John who was very helpful, friendly and even put my scooter in the shed for me so as I did not have to go out in the rain.
2 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that John was helpful and friendly when fitting your solid tyres. It’s great to know he went the extra mile and made sure your scooter was safely put away for you. We’ll be sure to pass your kind feedback on to John.
New scooter
I got my new my new mobility scooter today Dale the service engineer was amazing I couldn't fault him he gave me amazing demonstration on how my scooter worked he was also very friendly and respectful
4 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your wonderful review. We’re delighted to hear that Dale provided such an amazing service and gave you a clear demonstration of your new mobility scooter. It’s great to know he was friendly, respectful and helpful throughout. We’ll be sure to pass your kind feedback on to Dale.
Very happy customer
Hi. In my third visit from an engineer the second from the same one . Josh he was very good both times New his job and was very polite. I was very impressed and grateful. I gave him a tip I do not do that normally. So thank you to him and green power. It took a while but also well that ends well. so thanks again. Dave. Very happy customer.
4 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you, Dave, for your fantastic review. We’re delighted to hear that Josh provided such a professional, polite and knowledgeable service on both visits. We really appreciate your kind words and are pleased that everything was resolved and you’re now a very happy customer. We’ll be sure to pass your feedback on to Josh and the team.
Chris delivered my mobility scooter and…
Chris delivered my mobility scooter and gave me full instructions, he answered every question I asked and was very informative, his attitude was very pleasing.
3 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your lovely review. We’re so pleased to hear that Chris provided such a helpful and informative service, answered all your questions, and made sure you felt confident with your new mobility scooter. We’ll be sure to pass on your kind feedback to him.
Got possibly the best deal going on a…
Got possibly the best deal going on a superb Mobility Scooter. They really went out of their way to help me.
My Engineer was michael.
Couldnt scan thE QR Code
4 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your fantastic review. We’re delighted you’re happy with your scooter and the service you received. We’ll be sure to pass your kind feedback on to Michael.
Michael delivered our new scooter today…
Michael delivered our new scooter today and he was extremely helpful and professional, he arrived giving us an hour's notice and answered all our questions, the scooter is brilliant and easy to use, I would highly recommend, thanks
3 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your fantastic 5-star review! We’re delighted to hear Michael provided such a helpful and professional service, keeping you informed before arrival and taking the time to answer all your questions. We’re so pleased you’re happy with your new scooter and really appreciate your recommendation.
I haven’t had delivery of item yet so…delivery delayed.
I haven’t had delivery of item yet so it’s hard to give an accurate score. However, I was very pleased to receive a phone call from the company explaining that the order was delayed. Phone calls are rare these days and so much appreciated rather than an email. Ask me about this again once I’ve taken delivery of the order.
27 sierpnia 2026
Odpowiedź od Green Power Mobility
Thank you for taking the time to leave us a review. We completely understand that it’s difficult to give a full score before your scooter has arrived, but we really appreciate your kind comments about our communication.
We believe keeping our customers informed is important, especially if there’s an unexpected delay, and we’re pleased that our phone call was appreciated.
We look forward to hearing from you again once your scooter has been delivered and, hopefully, getting you out and enjoying it.
John from green power defo recommend
John arrived promptly this morning to fit solid tyres on my mobility scooter and he done a fantastic job. He’s a top guy and I’d definitely recommend
3 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your fantastic 5-star review! We’re delighted to hear John did such a great job fitting your solid tyres and provided excellent service. We’ll be sure to pass on your kind words and recommendation.
Greens mobility scooter
Delivery was good. Michael was such a happy chatty man showed us everything on the scooter such a good person with a great sense of humour
1 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your lovely 5-star review! We’re so pleased to hear Michael provided such a friendly and enjoyable service, taking the time to show you everything on the scooter. We’ll be sure to pass on your kind words.
Odpowiedź od Green Power Mobility
Thank you for your fantastic 5-star review! We’re delighted to hear you received a great service from start to finish. We really appreciate your feedback and support.
Green power where perfect
Green power where perfect. Delivered with keeping us knowing how long he would be"Michael" lovely bloke,took time to go through everything for my partner to ensure his safety. Could not ask for more. Well chuffed 😊
2 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your lovely review! We’re so pleased to hear Michael provided an excellent service, kept you informed and took the time to ensure your partner felt safe and confident. We’ll be sure to pass on your kind words.
Good delivery, on time!
I had a scooter delivered today by Dale, he was very helpful and polite.
Arrived on time, also had a courtesy phone call a hour before delivery. A+
1 września 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your fantastic feedback. We’re delighted to hear that Dale provided such a helpful and polite service and that your delivery arrived on time. We’ll be sure to pass your kind comments on to Dale.
Thank you for the A+ rating!
John came out to change my tyres to…
John came out to change my tyres to solid ones today as i kept getting punctures. He has done a great job. I would differently recommend him
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Green Power Mobility
Thank you for your lovely feedback. We’re pleased to hear John did a great job changing your tyres and that you’re happy with the service. We’ll be sure to pass your kind comments on to him.
Thank you for recommending us, and please get in touch if we can help you again in the future.
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