Mitsis Hotels Recenzje 

Just stayed in Mitsis Norida beach Kos. Beautiful resort lots of hard working staff. If you book anything in cash GET A RECEIPT! I paid for a 3 island cruise in cash at reception. On day of cruise they called me off the coach asking for payment, obviously I told them I had paid. I was questioned 3 times about it over a few days. I had booked late checkout through concierge on app which you have to pay on final day, it does not state if available. When I went to pay they said we couldn’t have it and we had to go and pack our things in few minutes and leave room as we were going on a last day trip. Don’t know a sort of revenge for payment problem. I paid for 3 trips and only was given 1 receipt. As I said the resort is beautiful and has a lot of hard working lovely staff. This event spoiled our stay we felt reception staff were different with us after event

Just back from a stay at Summer Palace, Kos.
Cannot praise the staff enough, especially Billy, whose poolside service throughout our stay was exceptional.
Although it isn't an adult only resort, probably isn't suitable for children as they only have the infinity pools and an indoor pool without any slides etc. that tend to entertain families.
Also if you are looking for lively nightlife, this isn't the place for you. Personally, this is exactly what we look for when we go away.
However, Kardmeina Town is just a €12 taxi ride away - reception are very helpful in calling taxis on your behalf. There are a wide choice of bars, shops & restaurants there if you want a night out. We found an amazing traditional restaurant just a short walk from the taxi rank - Avli's. Can't recommend it enough!
We stayed in one of the original, more traditionally Greek rooms with an ocean view. Again, we preferred these rooms rather than the newer contemporary rooms.
We will definitely be returning here as this is honestly the place we have loved being at every second of our stay.

We stayed at the Mitsis Rodos Village Beach Hotel & Spa in Kiotari. There were both pros and cons to our stay. The pros being that the hotel was designed lovely and the cleanliness was at a high standard. Our room was cleaned to an excellent standard daily and our mini bar restocked every other day. As well as this, the private beach was gorgeous and was only a very short distanced walk. All the staff were lovely at the beach bar and pizza oven, always smiling and provided very quick service! The water sports nearby was great, we loved every minute of them! Our favourite place from the whole stay was by far the Crêperie, one staff member in particular (Makis) was amazing, he always made us feel so welcome and made the most amazing crepes! Also, the staff at the cocktail bar made lovely drinks and were very kind to us, however the queues to both bars were long most of the time and you could be waiting a good while. They could do with more staff working at the bar or another bar in general, as we heard many complaining about this! One of the main downsides to our stay was that certain staff members wasn’t very friendly or approachable. We felt awkward at times and was made to feel very out of place. We was almost offended in a way, and got the impression younger couple weren’t as respected. Overall the value for money was more than fair, just a few changes would make a massive difference to the hotel. We just want younger people to be aware of this.

I stay at mitsis grand Hotel rhodes the rooms are out dated wall paper peeling the room we had was out back had bars and clubs never got a good night sleep hotel had a power surge no back up power for a couple of hours which was wrong I complained to love holidays never got a response so would be using that holiday company

Geweest 12 dagen in mitsis cretan village beach. Goede service. Goed eten en een top animatie team

Me and my family checked in at Cretan Village Beach Resort in Crete, on the 29th of March for 7 nights.
All staff were very polite, including the cleaners. The location was wonderful, and the beach was within walking distance!
The little shop on the resort, right next to the pool tables was great and staff in there were so friendly and talkative.

Though we were a little disappointed by the lack of food choices, especially if you have younger children, who are fussy at meal times! Also they did not have any food labels listed, which can be a problem for people with any allergies or vegetarians.
On multiple occasions when going to help ourselves to the drink machines, they had ran out or broken 😞
When going up to the drinks bar, cocktails were mainly ice and no drink and beer was mainly foam / froth!
Towards the end of our holiday, our 4 month old baby was very ill, with a slight temperature. When asking about the air conditioning to be switched on to cold, the reception staff told my partner that they could not do that because it was only set to have on warm at that time of year! They didn't offer another solution unfortunately, so we did have a very upset baby until we came home and saw the doctors.

Also when speaking to the concierge team about any trips that were available, they didn't have much information or knowledge on what they had. They informed us to look at the brochure online. Didn't feel very helpful, so we didn't bother to do any trips!

Overall we did enjoy the holiday but there definitely could be improvements😊

A fantastic holiday had by all our party of 7 at the Mitsis Grand in Rhodes.
Staff were amazing, polite and so accommodating! Brilliant food! Will definitely be back!

Highly recommend this hotel chain after 3 visits. Beautiful locations, good food, (generally) kind and hard working staff and great value for money. I always have Mitsis in mind when planning a holiday to Greece.

Mitsis Laguna Resort & Spa - A Luxurious and Unforgettable Stay at Mitsis Hotel: Exceptional Staff, Beautiful Rooms, Delicious Cuisine, and Generous Hospitality.

I had the pleasure of staying at Mitsis Hotel in late May 2022 and it was an experience of a lifetime. The hotel exceeded my expectations in every way, from the stunning rooms to the delicious cuisine, but what truly made it exceptional was the staff.

Upon arrival, I was greeted with warm hospitality and genuine care from the entire team. The staff at Mitsis Hotel were exceptional, and their passion for their work was evident in every aspect of my stay.

Panagiotis, the restaurant manager, was exceptional in his role. He handled bookings and reservations in the most professional way, and his team was incredible. Jonny, who worked at the restaurant, was a standout. He was incredibly efficient, attentive, and friendly, making me feel like a VIP every time I sat at his table. Mixalis, who ran the pool bar, was another exceptional member of staff. He was not only talented in his craft but also incredibly personable, making my time at the bar a highlight of my stay.

Andreas, who worked at the main bar, was another standout. He made me feel welcomed and valued every time I stopped by for a drink. Gregory, who took over the restaurant at night, was an exceptional host. He made sure every aspect of my dining experience was perfect, and his commitment to guest satisfaction was truly impressive.

Markos and Anastasa, who worked at the steakhouse, were also exceptional. They were knowledgeable about their work, passionate about the cuisine they served, and their expertise made my meals even more enjoyable. Last but not least, there was Stefanos Koutsakis, the food and beverages manager. He was the ultimate professional, with an exceptional level of hospitality, generosity, and expertise. He went above and beyond to make sure my stay was unforgettable, and his dedication to his work and passion for hospitality were truly exceptional.

The rooms at Mitsis Hotel were beautiful, spacious, and impeccably clean, with stunning sea views that made waking up every morning a joy. The attention to detail in every aspect of the room was impressive, with luxurious linens and thoughtful amenities that made my stay even more comfortable.

The food at Mitsis Hotel was simply divine. The chefs used only the freshest ingredients, and the presentation was always impeccable. The breakfast buffet, the steakhouse, and the fish restaurant were all exceptional, with every dish carefully prepared and expertly crafted.

In summary, Mitsis Hotel provided me with an unforgettable and luxurious experience, from the exceptional staff to the beautiful rooms, delicious cuisine, and generous hospitality of Stefanos Koutsakis. I highly recommend Mitsis Hotel to anyone looking for a truly memorable vacation.

Third time to Mitsis. Great staff, great food, fab beach and general facilities. Let down by a room that needed maintenance and updating. Not a 5 star room. Staff tried to help but couldn’t find a room that was any better for four of us. Would go back to Mitsis but not to Rodos Maris.

Stayed at Mitsis Faliraki on Rhodes Island in May 2022.
Booked as a last minute holiday. This resort has far exceeded my expectations.
The food was consistently good and did not taste cheap. Most of the food in the resort was cooked fresh and available round the clock. Drinks were all inclusive and also premium.
The staff were all friendly and the resort is one of the best in the area. They even had a creche near the pool area with staff on site to look after your children and do activities.

The room was good but could have been a bit better. It was a little basic but it did everything it needed to.
We would love to go back!

This hotel was part of our package with Imagine Cruising. Our luxury garden room has a view of a crumbling derelict hotel and floodlights of the tennis court. We are celebrating our honeymoon but imagine Cruising haven't mentioned this to the hotel. We have a very late departure and have been quoted €40 for a late check out and quite frankly think this is excessive on top of what we have paid for our honeymoon holiday!

The staff are all lovely but the rep if course has yet to appear in reception!

We have family who are gold club members and they are quite shocked at our treatment.

But the sun is shining....

Fantastisk personale med super service. God underholdning om aftenen fra 21-23. Alt er rent og pænt - meget personale. Flot buffe. Voksenhotel. Alt er gratis også rene liggestole på stranden.

Stayed at the Blue Domes resort at Mitsis hotels and absolutely loved everything about it. The staff work incredibly hard, the service is outstanding and the food everywhere is stunning! The surroundings are stunning and the rooms are fantastic. Thank you to all the staff for making this trip so enjoyable and memorable. Special thanks to Andreas and Angelo. Will definitely be returning to this place!

I stayed at the Mitsis Grand Hotel with a friend for one week and arrived home on 7th Sept. The hotel staff, accommodation and cleanliness was all 5 star. The restaurants served delicious food and there was enough choice and plenty of choices of drinks.
The reason I have given this 4 stars is because the sunbeds are very uncomfortable and needs updating and around the pools there are fixed umbrellas which are constantly up which makes finding a place to sunbathe difficult unless you like the shade. The food in the main restaurant was very limited compared to other 5 star hotels I have been too.

Having said that it’s definitely worth a visit as I couldn’t fault the staff on the friendliness whilst serving us and when we had a problem with our air conditioning in the room they immediately came to fix it. The room was very comfortable and clean. Towels changed daily, beach towels changed every day, free safe to use in the room.

I would return.
Thank you to everyone at the hotel.

Vi boede der i uge 32 2022...
Super lækker mad...venligt personale ( specielt Savvos )
Men går man efter et værelse uden fejl, så bliver man nok lidt skuffet....det trænger til en kærlig hånd hist og pist....og derfor er det nok ikke reelt et 5 stjernet
Musikken ved main pool er AL for høj og alt for længe...
Det er ikke kun et voksen hotel, som der ellers bliver skrevet....
Man skal bestille bord ved ankomst ved den Italienske, Mexicanske og Asiatiske restaurant...ellers er der full booket...
Dejlig beliggenhed....

We recently stayed at this resort 8th April to 15th April 2022 Mitsis Rinela Crete
I paid for a “Private, 2 bedroom Villa, with a private pool, lounge area, 2 bathrooms and added benefits of the service and secret bar”.
On the day of the arrival around 8th April, I wasn’t told that we didn’t have a villa, but we were getting the key to our room in the afternoon. No mention that the room wasn’t what I paid for or the the pool wasn’t private, but was told we did have a private pool.
We were shown to our room by a lady called Nikki, we had 1 room, which had a double and 2 singles crammed into it with a shower and toilet only, room 416!
We did have access to a pool, but this was a shared pool, between 2 other large families, of which had 5 young children between them and was not the private pool I had paid for. Also right by the main pool.
After being shown the room, I then went back to reception to complain and was advised we would receive an additional room after our first 2 nights stay, which we did, but again not the villa we paid for, nor the private pool and after the 3rd night you would get the villa in the morning after breakfast.
We finally got the room after lunchtime on the 4th day of our 7 day holiday and it was nice, however the service and the lies where unacceptable for the 5 star resort.
I have been trying to get compensation for part of the holiday which I paid thousands for and think to be fair as I paid for something I didn’t get.
DO NOT BOOK HERE!!!! THEY STOLE MY MONEY!!!!

Vi havde bestilt rejsen hos Spies Rejser, til dette skønne hotel på Rhodos..Med afgang fra billund, 19. juni 2022. Alt forløb til ug.. Flyveturen ligeså. Venligt og smilende personale ombord, som sørgede for super betjeningen..Efter en perfekt landing på Rhodos, og vi fandt transfer bussen, som sikker bragte os til vores Hotel. Mitsis Grand Beach HotelEfter en time fik vi anvist vores hotel,værelse nr 395, som vi IKKE var tilfreds med..Huller i gulvet, flere steder, under gulvtæppetAirconditionanlæg, stod på taget lige under vores altan, og kørte på fuld tryk.Efter kontakt med receptionen, fik vi anvist et andet værelse, som heller ikke var i vore smag..Vi havde tidliger skrevet at et værelse omkring 185.. men det havde de set stort på..Vi overnattede i 395, uden vi havde pakket ud..Næste dag fik vi værelse 284, tæt på hvad vi havde ønsket..Vi fik også en erkendtlighed, i form af lækker kage på værelset..Så kunne ferien endelig begynde..Super personale, hele vejen rundt..3 restauranter, hvor vi selv kunne bestemme menuen..Mexicansk, Burger og Kage/is/Pandekager..Der var også 3 restauranter, som vi skulle booke boed.Morgenbord, ikke det store, nærmest som det vi kunne få i buffeten. Italiensk og østasiatisk, disse 2 var superlækker..Book bord, straks ved ankomst.. kan anbefales..Buffeen, som havde åbent fra ca kl. 3,30 til sent 3,30..Der var til morgenbord mere end 130 forskellige ting man kunne nyde....Vi var på buffet fra tidlig morgen til ca.19.. super lækker mad, og god service..Vi skulle se Akropolis, Taxa kostede 62 euro hver vej. 4 personer, vi var kun 2.Lokalbus 7 euro hver vej, transporttid 2 timer..Spies rejser skulle have 39 euro Bookede ved Tui, som kørte direkte for 17 euro, som afhentede os på hotellet kl. 7.30..Perfekt, gik direkte til Akropolis, inde det blev for varmt.. Nede igen inden for 2 timer og så var temperaturen på 35 grader..Hvor vi gik rundt i den Hvide by, nød en kølig  øl på en af de hyggelige mange restauranterKørte fra P pladsen kl. 14.30 så vi havde rigeligt med tid..Stranden ved hotellet var med sten, lidt længere henne var stenen mindre og til at gå ud i., med badesko,  anbefales..2 lækre Pool,  på hotellet,Håndklæde politik kunne godt indføres..Håndklæder blev lagt ned på solsengene, af gæster, fra kl. 3 om natten, og først benyttet langt op af dagen.Det bevirkede at der ikke var solsenge til alle..Der var udendørs underholdning hver aften fra kl. 21,,det meste var super, hver har jo sin smag..Fin servering af diverse drinks og kaffe, m.m. MEN stolene, MEGET SLIDT og ØDELAGT,  kunne godt trænge til udskiftning. Vi besøgte også den skønne gamle by, en dejlig oplevelse og mange boder og butikker med souvenirs. Rundtur på hele spidsen af Rhodos og Havnen, med borge.. var en oplevelse, og kan anbefales..MEN tænk på det bliver meget varmt op af dagen, 35 grader i skyggen, og endnu mere i solen , 55 grader..Vi havde en dejlig uge, på Rhodos med et super godt hotel..Mitsis Grand Beach HotelLidt slidt hist og her, men uden betydning, værelset var pænt og rent,, Smilende damer som sørgede for en god standard på værelsetVi fik tidlig morgenmad den sidste dag, inden bussen hentede os, ca. 50 m fra hotellet
Ida og Bjarke Lohmann
Odense 
Danmark

Just back from a fabulous week at Mitsis Alila – would highly recommend to anyone of any age (we didn’t have children with us so can’t give you any insight into the family side of things).

RESTAURANTS

Buffet -open for breakfast, lunch, dinner and a late-night option. Can sit in or eat out with lovely sea view. Great range of food as you’d expect for such a hotel, a good option for those who prefer numerous choices and not necessarily wanting sauces or spices. Also has feature cuisine evenings.

Tex-Mex – Good variety of all variations of Mexican food, surf-and-turf a good choice, with sizeable steak. Minor quibble is the courtyard setting.

Italian – Great setting, nice menu, very much a family atmosphere (good buzz when we attended). Pizza and pasta for all plus some classic Italian dishes. Portions medium-sized but large appetites can order more.

Greek – next to Italian so same sea view. Classic local dishes served to a very high standard.

Pan-Asian & Sushi – evening only, very interesting varied menu, a number of sushi options plus varied Asian choices. A shout out for the Mongolian beef.

Ouzerie – we didn’t do brunch but lunch was excellent. Service fantastic – George and Nanna the best duo you’ll come across, extremely friendly and welcoming, visit once and they’ll remember you the next time. Great food and view. Portions not very large. Not open for Dinner.

Burger Restaurant - Never made it to this restaurant, not open for dinner but very popular. On same site as Ouzerie so excellent view.

Pizza on the Beach – Pizza Oven next to the Beach Bar

Ice Cream & Popcorn served from Beach Bar

Others – you can only eat so much so we didn’t make it to the Creperie (looked amazing), Pitta Corner or sample Afternoon Tea.

A big shout out to Evi and Charis and all of the Food & Beverage team and staff throughout all the restaurants and bars.

BARS
Wine & Champagne Bar – great option, wide range of wines and champagnes all included in your package and overseen by the fantastic and extremely knowledgeable pairing of Magda and Nicole. Whether you want to learn more about Greek wines, just want something wet and white or want help with a wine for your dinner they can talk you through it all.

Cocktail Bar – also the (outdoor) site for evening entertainment which can vary in quality – great tribute bands (Supremes, Drifters), decent saxophonist and average rock trios. Note the music by law must end by 11pm.
Bar staff make a wide range of cocktails and less complex long drinks with top-shelf spirits.

Long Bar – large bar off main lobby, open till 1am.

Beach Bar – has a small seated area and live music some Thursday, Friday, Saturday. The site from which numerous waiters/waitresses (Spiros was very helpful) carry drinks to thirsty sunbathers. Clean toilets and outside showers are next door with pizza on other side.

BEACH/POOL AREA
Pebble beach is tough to walk on in bare feet, need swim shoes, crocs and flip flops don’t work. Sea is usually very calm. Sunbeds of excellent quality, fresh beach towels are delivered to your room daily. Kostas and Mohammed and team do a fantastic job here.

Large Pool area with lots of sun beds, but come early to avoid disappointment.

Separate family pool with water feature and kids clubs etc ( we didn’t make it here)

Daily Fitness Activity Programme – There are lots of things organised to cover all needs Yoga, beach volleyball, table tennis etc

I took part in the Aqua Aerobics every day at 11,15 with Nico (great motivator), for 30 mins of fitness to burn off the large amount of food and alcohol.

SPA – of no interest to us so can’t comment.

TIPS
As an all-inclusive there is absolutely no pressure to tip but with staff generally of a very high quality and both helpful and friendly we viewed it as we would any restaurant or hotel so tipped where appropriate.

As it is near on impossible to obtain low denomination notes or change at the hotel it is better to come prepared.

I made the booking direct with the hotel and had fantastic advice and help especially from the Reservations Manager Tasos. Also prior to our visit and during our stay we had continued support from the Front Office manager Michael and his Concierge/Reception team.

We look forward to returning to Mitsis Alila VERY soon!Show less
Date of stay: June 2022

A very special Time at Mitsis Hotel, Rinela Beach Resort & Spa.
We are from the UK and have traveled to many 5 Star resorts in our time but this one truly stands out.
The Staff, the service including the high restaurant and room standards are excellent.
The wonderful resort location leading onto the beach is beautiful.
We also understand that the right staff is so dearly important, so would like to commend Gili who made our time and others very special plus entertaining, thank you.
Efharisto poli to Mitsis Rinela Hotels