All residents were told by Keepmoat that we wouldn't have to start paying management fees until builders had left the site. Now being billed 2 years early for 2 alleyways and a patch of grass as commu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my latest invoice and was a little confused. I emailed Meadfleet for a more detailed account, asking if I should increase my monthly payment. I would like to express my sincere thank... Zobacz więcej
Reakcja na opinię
Speedy response from Kyle Chaplin acknowledging my concerns and taking action for these to be addressed. Contractors were appointed and fence repaired. Issues with life ring ( kids vandalism) will... Zobacz więcej
Reakcja na opinię
What can I say. After years of battling with an overgrown area on a new build development and I was put in touch with a manager, Kyle Chaplin. This man is worth his weight in gold! After raising t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Dane kontaktowe
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Zjednoczone Królestwo
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3,9
Dobra
1 tys. recenzji
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Community group project at aspire great…
Community group project at aspire great baddow was well managed by Natalie at head office and on site by Daniel. The company provided all necessary materials to repair and repaint the architectural obelisk in the centre of the development.
All labour was provided by some of the original residents and the end result is so pleasing to all occupiers.
1 lipca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Craig
Thank you for leaving a review for both Natalie and Daniel.
It is really great to hear that the event was a success and we are glad to have been able to assist.
We will make sure that Natalie and Daniel hear your feedback.
Take Care
The Meadfleet Team
Francina Boulter was very helpful and…
Francina Boulter was very helpful and guided me through the process.
21 lipca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Debbie
Thank you for taking the time to leave us a review, it is really appreciated.
We will make sure that Francina is passed your feedback.
Take Care
The Meadfleet Team
Just like to mention the amazing…
Just like to mention the amazing service I've received from Natalie Whittaker. Dealt with all my enquiries via email. Extremely proactive getting my issue sorted out excellent member of staff to have. Thanks again Mr Lloyd
14 lipca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi James
Thank you so much for your review, it is great to hear that you were happy with the service that Natalie provided to you.
We agree, she is an excellent member of the Team.
Take Care
The Meadfleet Team
Zero stars if I could.
I’m only surprised that some have left 5* reviews for this company.
They do next to nothing fur their money and are arrogant when questioned and asked to justify the ridiculous costs.
Thankfully the government are looking into this and regulation will follow. It can’t come quickly enough.
10 lipca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Lynda
Thank you for your review although we are disappointed with the comments that you have left and that you are unhappy.
Our Operations Team work extremely hard on the developments that we maintain, and our Administration Teams are always happy to assist with any queries that our customers raise. I am sorry that you do not appear to have had this experience.
If you would like to contact our Feedback@meadfleet.co.uk address with some details as to any queries that you may have, we will look into these for your to see if we cannot address your concerns.
Take Care
The Meadfleet Team
Consistently poor standards and ongoing neglect.
As a homeowner on an estate managed by Meadfleet, I expect the communal areas to be maintained to a reasonable standard. Instead, the green spaces are repeatedly left overgrown, full of weeds, and looking uncared for.
Despite regular charges, the level of service delivered is nowhere near what is being paid for. The estate’s appearance suffers because of their lack of attention and follow‑through. I cannot recommend them and feel residents deserve far better.
8 lipca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Rebecca
Thank you for your review, although we are disappointed that your experience has not what we would wish for.
Unfortunately, we have experienced ongoing issues with the routine contractor previously appointed for your development and following a review of their performance, they are no longer under contract with us. We expect a high standard from our contractors and we have now appointed a new contractor that reflects the same values that Meadfleet have.
Thank you for sharing your concerns with us and we are confident that you will see a marked improvement with the new contractor on board.
Take Care
The Meadfleet Team
Problem due to email address being…
Problem due to email address being compromised/hacked.
Changed personal details to new email address quickly and efficiently by Mandy Franklin, part of the Customer Service Team
6 lipca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Rae
Thank you so much for taking the time to leave a review for us.
We will ensure that your comments are passed onto Mandy, who will really appreciate your feedback.
Take Care
The Meadfleet Team
Unresponsive company and poor quality work on last visit …
I live in Comley crescent chesterfield also connected to Hulford street. This company has the contract for maintenance landscaping. Since May there had been no maintenance here and following complaints they finally visited us! The work they carried is shocking ! Half done jobs poor standards appalling . This isn’t good enough and people here are very dissatisfied with this service for which they pay!
3 lipca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Carol
Thank you for your review, although we are disappointed that you are unhappy with the service that is provided for you. We have tried to locate you on our system, but unfortunately we cannot find you on our records.
If you could contact our Customer Care Team with your address and contact details, they will be able to look into your concerns with the Regional Manager for the development for you.
They can be contacted on customercare@meadfleet.co.uk
Take Care
The Meadfleet Team
Terrible company
Terrible company, they inflate bill with "overhead charges" that exceed the bill of the work actually done.
They dodge any questions when asking for a breakdown of the overinflated overhead costs, they will not provide information on the proceed to break the deed of contract with an over 50% vote from residents which we have.
They will advise you to raise a "Stage 1 compliant" and then proceed to completely ignore it. Despite raising it several times over 4 months
1 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Josh
Thank you for your review, although we are disappointed that you are unhappy with the service that we provide for you.
Our contracts contain all the information on the charges that we issue and our Accounts Team and Customer Care Team are happy to answer any questions that are asked regarding any of the Clauses within the contracts.
We have asked our Complaints Team to look at your comments regarding the Stage 1 complaint, and they have confirmed that no complaint has been received from you via the Staged complaints service on the website.
If you would like to contact our Customer Care Team, they will be more than happy to assist you in any concerns that you may have.
Take Care
The Meadfleet Team
A very professional experience with…
A very professional experience with good customer service.
29 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Geoff
Thank you so much for your review, it is great to hear that you are happy with our service.
We will ensure that our Teams receive your feedback, they will really appreciate your comments.
Take Care
The Meadfleet Team
five stars for Francina
I dealt with Francina on this transaction. She was very efficient, extremely helpful and pleasant to deal with. It was easy to obtain information and email replies were always quick. 5 stars from me.
26 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Melony
Thank you so much for such a great review for Francina in our Legal Team.
It is really lovely to hear your appreciation of the service that Francina provided to you and we will ensure that your feedback is passed onto her.
Take Care
The Meadfleet Team
Miss A Franklin in customer accounts…
Miss A Franklin in customer accounts was very helpful and the matter was dealt with quickly.
24 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi VB
Thank you for taking the time to leave a review for Mandy in our Accounts Team.
She will really appreciate your feedback.
Take Care
The Meadfleet Team
There was an issue …
There was an issue to get sorted and I received personal and efficient service
Mandy was personable which made the difference
10 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Keith
Thank you for your review, it really great to hear that you were happy with the service that was provided to you by Mandy in our Accounts Team.
She will really appreciate your feedback.
Take Care
The Meadfleet Team
Uncut section left wild is lazy
Uncut section left wild is lazy, ugly and diminishes use by oeople. Awful.
Pearson Grove, Chelmsford. No mow May is no mow entire summer for months on end.
22 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi John
Thank you for your review, although we are disappointed that you are unhappy with the maintenance on your development.
Unfortunately, we are unable to identify you so that we can look at the area on the development that you are unhappy with. Therefore, if you could contact our Customer Care Team, they will be happy to look into your concerns.
However, we have taken part in the No Mow May initiative, which encourages letting selected areas of green space to grow to support wildlife. Giving areas a break from mowing helps bees, butterflies and other pollinators thrive. We also let this bloom into June, so that wildlife can benefit as long as possible.
We would like the opportunity to look into this for you, so please do get in touch with our Customer Care Team at Customercare@meadfleet.co.uk
Take Care
The Meadfleet Team
Excellent service
Excellent service again from Francina Boulter. It is a pleasure to deal with Meadfleet.
22 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Carole
Thank you for your lovely review for Francina in our Legal Team.
It is great to hear that you were happy with the service that she provided for you and she will really appreciate it that you took the time to share your feedback.
Take Care
The Meadfleet Team
A request was made to Meadfleet for…
A request was made to Meadfleet for vegetation on land adjacent to our property to be cut back as it was encroaching into our garden. The job was completed by the contractors the following day. Very much appreciated.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Mary
Thank you so much for taking the time to leave a review for us.
We are so glad that you were happy with the service that was provided to you and we will ensure that your feedback is shared with the Operations Team.
Take Care
The Meadfleet Team
Had to give 1 star which is difficult…
Had to give 1 star which is difficult as I can’t actually rate their work as they haven’t been seen in over 6 weeks! This organisation are a joke and absolute disgrace, zero in terms of maintenance, zero in terms of customer service / support, really is criminal that they can get away with this
In response to your reply I have contacted customer don’t care team who provided the same generic “we attend every two weeks” but I have since shared photos and explained I work from home and can see exactly when you attend and it is closer to 6 weeks since you last made an appearance
16 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Dean
Thank you for providing more information.
We will look into this with our Customer Care Team so that we can understand what has happened.
Thank you for bringing it to our attention.
Take Care
The Meadfleet Team
Thank you for your review, although we are disappointed to hear that you are unhappy .
If you could contact our Customer Care Team at customercare@meadfleet.co.uk, we would like to understand what has gone wrong and look into this matter for you.
Our contractors use our internal app to log their visits with photographs every visit, which is generally every two weeks, as do our Regional Managers, who attend the development once a month to carry out an inspection of the contractors work. Therefore it would be really helpful if you could let our Customer Care Team know which development you live on, so that they can look into this matter for you as a matter of urgency.
Thank you for getting in touch.
Take Care
The Meadfleet Team
Odpowiedź od Meadfleet Ltd
Hi John
Thank you so much for your review of the service provided to you by Francina today.
We are so glad that you were pleased, and we will be sure to pass on your feedback to Francina, so thank you once again.
Take Care
The Meadfleet Team
Meadfleet has an excellent support…
Meadfleet has an excellent support team. They respond to queries quickly and always provide clear, informative answers. I appreciate their professionalism and the way they explain everything in detail. Highly recommended.
3 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Suri
Thank you so much for taking the time to leave a review for us today.
We really appreciate your feedback, as do our Teams and we will ensure that your comments are passed on to them. They love to hear that the service that they have provided has been so well received. Thank you for your continued support.
Take Care
The Meadfleet Team
problem resolved
11 czerwca 2026
Odpowiedź od Meadfleet Ltd
Hi Bobby
Thank you so much for your review, it is great to hear that you are happy with the outcome of your contact with us.
Take Care
The Meadfleet Team
I was dealing with Natalie and she was…
I was dealing with Natalie and she was very proactive with assisting me in respect of the apportionment of Service charge on completion.
She replies to my emails in a timely and polite fashion.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Fiona
Thank you for taking the time to leave a review for Natalie in our Legal Team.
It is great to hear that you were happy with the service that she provided to you and we will ensure that your feedback is passed to her.
Take Care
The Meadfleet Team
Doświadczenie Trustpilot
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