All residents were told by Keepmoat that we wouldn't have to start paying management fees until builders had left the site. Now being billed 2 years early for 2 alleyways and a patch of grass as commu... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I received my latest invoice and was a little confused. I emailed Meadfleet for a more detailed account, asking if I should increase my monthly payment. I would like to express my sincere thank... Zobacz więcej
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Speedy response from Kyle Chaplin acknowledging my concerns and taking action for these to be addressed. Contractors were appointed and fence repaired. Issues with life ring ( kids vandalism) will... Zobacz więcej
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What can I say. After years of battling with an overgrown area on a new build development and I was put in touch with a manager, Kyle Chaplin. This man is worth his weight in gold! After raising t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Dane kontaktowe
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Zjednoczone Królestwo
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3,9
Dobra
1 tys. recenzji
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Meadway are ripping our estate off with their charges…
Whist the Customers service team are very profesional I fundamentally have an issue with teh service we receive from Meadfleet for the costs we are charged on oru estate. There are weeds growing out of the kerbs and poor management of estate common areas. After 10 years the service needs to improve or the costs should be significantly reduced
4 czerwca 2026
Odpowiedź od Meadfleet Ltd
Hi Oliver
Thank you for your review, although we are disappointed to hear that you are unhappy with the maintenance on the development.
We have taken a look at the latest inspection report for your development and we can see that the areas within the Meadfleet Scheme are looking well maintained, with no litter on the development, the grass is cut as is the balancing pond .
Whilst we understand your frustration with the weeds in the roadways, these areas are not Meadfleet's to maintain. I will ask our Customer Care Team to issue you with a plan of the development showing the areas that we do maintain, which, for your reference is the balancing pond and all the green areas of public open space that encompass the whole of the outside edges of the development, which as we have confirmed , are looking well maintained.
We would like to thank you for your great comments regarding our Customer Care Team, which we ensure are passed onto them.
Take Care
The Meadfleet Team
Plant and insect diversity around the pond
Meadfleet is the maintenance company that looks after our green spaces ;always a reliable and quality service but at a reasonable price.
Last week we were lucky to have a residents event around the settlement pond looking at the plant and insect diversity.
Meadfleet ‘s expert Paul and the site manager Kyle lead the children and adults with insect nets and pond dipping and shared his extensive knowledge to keep both children and adults interested and inspired by nature encouraged by No Mow May.
Strata, provided the estate with fabulous bird boxes : off cuts of wood are donated to be used by prisoners who learn new skills to make them. Win win
Our pond definitely came alive for everyone who attended the meet. Hopefully to be repeated!
28 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Nanamep
Thank you so much for such a great review.
We will ensure that your feedback is passed onto Kyle, Paul and the Team, who will be thrilled because they enjoyed the event also.
It is so great to hear that everyone had such a good time and we agree, a repeat performance is highly recommended.
Take Care
The Meadfleet Team
Nice staff and good experience.
The staff are nice, cheerful and knowledgeable. They showed my boys and I what to do, catching wild flies and insect and viewing and naming them. And we all did it together. It was a good experience. My boys have interest in preserving wild life, and this is a good experience for them to get in touch with nature and to be aware of their place in our environment. We had thoughtful gifts to take home with too! Thank you guys.
28 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Onyeka
Thank you so much for taking the time to leave a review for us today.
The Team really enjoyed the day and we are so glad to hear that your boys did too. It is great to hear that they have such an interest in nature and wildlife, so do look out for our newsletters that contain lots of fantastic information, competitions and giveaways.
We are so glad that you had such a fun time!
Take Care
The Meadfleet Team
Good communication
20 maja 2026
Odpowiedź od Meadfleet Ltd
Hi Bryan
Thank you so much for your review, it is great to hear that you were happy with the service provided to you.
Take Care
The Meadfleet Team
Speedy and Helpful Service
I have been dealing with a helpful lady named Katie Briars following the completion of a property purchase. I received replies to my emails quickly and the replies I received were helpful. Thank you.
19 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Kerry
Thank you so much for taking the time to leave a review for Katie in our Legal Team.
She will really love your feedback and we will ensure that all our Teams see your great comments!
Thank you once again.
Take Care
The Meadfleet Team
Approachable and Responsive
I’ve found the new regional manager to be approachable and responsive to any feedback regarding the grounds keeping around our new build estate in shepshed.
15 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Ian
Thank you for your review.
It is really great to hear such positive feedback and we will ensure that your comments are passed to your Regional Manager, who will appreciate that you took the time to leave a review.
Take Care
The Meadfleet Team
Brilliant customer service from Mandy…
Brilliant customer service from Mandy at Meadfleet Limited.
Handle our request for reinstallation of our monthly payments.
Highly recommended she receives recognition for her outstanding customer service.
14 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Vincent
Thank you so much for such a great review for Mandy in our Accounts Team.
We will make sure that your fantastic comments are passed onto her. She will really appreciate that you took the time to leave such lovely feedback for the service that she provided for you.
Take Care
The Meadfleet Team
Natalie Whittaker has been very helpful…
Natalie Whittaker has been very helpful throughout the process. Despite this matter going on for quite some time, she provided a prompt response whenever I had questions and ensured everything was handled efficiently. I really appreciate her support and professionalism.
14 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Thathsarani
Thank you so much for your review.
It is great to hear that you were happy with the service that was provided to you by Natalie in our Legal Team.
She will really appreciate your feedback and your support.
Take Care
The Meadfleet Team
Positive feedback
I wanted to give some feedback on here in regards to recent communication with your regional manager Jake. He was very proactive and helpful in listening to my concerns and seeking to address them.
Thanks again Jake.
11 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Ethan
Thank you for taking the time to leave a review for the service provided to you by your Regional Manager Jake.
It is great to hear your feedback and he will really appreciate your support.
Take Care
The Meadfleet Team
Was having issues paying a bill on the…
Was having issues paying a bill on the automated system which resulted on a late payment charge being added to an already expensive bill. I emailed numerous times prior to this but had no response also rang but found it impossible to speak to a human. Rang Jake Davis as he had helped with a fencing issue prior to this so i had his number. Although this is not his remit he helped resolve the matter and the late payment charge was removed. Thank you
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Lyndsey
Thank you for your review today.
I can see the emails that have been exchanged on this matter and we are glad that we were able to assist you. Please rest assured that our Accounts Team will always respond to you, although at some points, this may take a little more time than at others.
We are glad however that Jake was able to assist you and we will pass on your thanks to him.
Take Care
The Meadfleet Team
Inadequate waste bin and damaged grass and shrubs
Jake Davis dealt very promptly with an issue with the waste bin on our play area and damage to grass, which we have been asking for in the past with no results. We look forward to seeing the results of his proposals. He actually listened and took notice of the problems so well done Jake and thank you.
11 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Jane
Thank you for taking the time to provide great feedback and 4 stars for your Regional Manager Jake Davies.
He will really appreciate your comments and we will make sure that they are shared with the Team.
Take Care
The Meadfleet Team
Mandy at Meadfleet helped resolve a dispute
Mandy at Meadfleet was very helpful in resolving a disputed invoice. She was consistently helpful and polite in a tricky circumstance and we were happy with the outcome. Excellent service!
6 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Good Afternoon,
Thank you so much for your review of the service provided to you by Mandy in our Accounts Team.
We will ensure that your great comments are passed onto her as she will appreciate your feedback.
Take Care
The Meadfleet Team
Ray of Sunshine
During a conveyancing matter, I have recently had the pleasure of dealing with Francina Boulter who was extremely efficient and helpful in providing the necessary information for the sale of a property.
A credit to Meadfleet - thank you
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Danik
Thank you so much for taking the time to leave a review of the service that you received from Francina in our Legal Team.
It is so great to hear that you were happy with this service and will ensure that your great comments are passed onto Francina and Team.
Thank you for your support and appreciation.
Take Care
The Meadfleet Team
I had a query about my bill
I had a query about my bill. Sent an email to the credit control centre. I had a response within 30 minutes, with clarification on my query. Assisted by Paul Ellis. Thank you for the quick response.
7 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Normsa
Thank you for taking the time to leave a review for us today.
It is great to hear that you were happy with the service that was provided to you by Paul in our Accounts Team, and we will ensure that your comments are passed onto him.
Take Care
The Meadfleet Team
Efficient handling of query by Paul
Dealt promptly by Paul in customer accounts, very helpful and satisfied with the service.
5 maja 2026
Odpowiedź od Meadfleet Ltd
Hi Mahesh
Thank you so much for your review for Paul in our Accounts Department, it is lovely to hear that you were happy with the service that he provided to you.
We will ensure that your great comments are passed onto Paul and the Team.
Once again, many thanks.
Take Care
The Meadfleet Team
Mandy was a fantastic help when I had a…
Mandy was a fantastic help when I had a query regarding my account. She answered promptly and came up with a great solution. Thanks 👍
1 maja 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi SAE
Thank you for your review for Mandy, it is lovely to hear that you were happy with the service that you received from her.
She will really appreciate your support and feedback, so once again, thank you for taking the time to leave a review for Mandy.
Take Care
The Meadfleet Team
Had an issue with payments so I emailed…
Had an issue with payments so I emailed Meadfleet and got an immediate response from Paul (Paul Ellis), who, rather than prolonging the situation, resolved the issue straightaway. Thank you Paul !!
1 maja 2026
Odpowiedź od Meadfleet Ltd
Hi Ray
Thank you so much for taking the time to leave a review for us today.
It is great to hear that you were so pleased with the service that was provided to you by Paul, and we will make sure that your comments are passed onto him.
Take Care
The Meadfleet Team
Mead fleet has been exceptional to work…
Mead fleet has been exceptional to work with. A special thank-you to Francina for her swift and efficient service to provide compliance certificate as other Management Agent takes ages . It’s refreshing to experience such reliable support.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Remya
Thank you so much for your great review.
We will ensure that your comments are passed onto Francina and the Team, who will be really pleased with your feedback.
Once again, thank you so much for your review, it is really appreciated.
Take Care
The Meadfleet Team
You look after the estate with…
You look after the estate with different degrees interest. Some areas look really good others look uncared for
23 kwietnia 2026
Odpowiedź od Meadfleet Ltd
Hi
Thank your for your review and your feedback.
If you could contact our Customer Care Team with a little more information, as we cannot identify you or your development from this review, they will look into any concerns that you may have with the maintenance. It could be that the areas that you are concerned about have a different maintenance regime to the rest of the areas that we maintain on the development. However, we will look into your concerns.
Customer Care can be contacted at customercare@meadfleet.co.uk
Take Care
The Meadfleet Team
I requested some help and advice from…
I requested some help and advice from the meadfleet team and Mandy was my contact and she understood and provided the support required. We were then able to resolve the issue very easy.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Meadfleet Ltd
Hi Mark
Thank you so much for taking the time to leave a review for our Team today.
We will make sure that your great comments are passed onto the Team, in particular Mandy, who will really appreciate your feedback and your support.
Take Care
The Meadfleet Team
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