Constant updates about, what was happening regarding my car, including delays due to the war, so parts delivery had been affected, also bank holidays. Polite and friendly informative staff, when you... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was in a car crash with my kids caused by a hit and run car thief. It was traumatic and aweful experience but these chaps were on it fast. My car was off the road in a hour of the accident and fully... Zobacz więcej
Reakcja na opinię
From reporting the incident to actually going into the repair shop took exactly 3 months. Following that it has taken 3 weeks for the repairs to conclude. The curtesy car was very good although it had... Zobacz więcej
Reakcja na opinię
The lads at the body shop sourced a new bonnet, installed it and did a fantastic colour match within their time estimate. They were friendly and efficient and even delivered the repaired vehicle... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Markerstudy has specialised in providing motor insurance products, and complementary services, for 25 years. Currently trusted by a wide range of UK brokers and intermediaries, we help protect policyholders in the UK. We continually strive to provide a great service for all our policyholders, however, like many insurance providers, we are being impacted by wider industry and global issues, which include on-going supply chain delays and courtesy car shortages. Our teams are working tirelessly to overcome these difficulties and we would encourage policyholders to call - 0344 873 8183 if they would like to discuss a their claim with us or have any concerns. Specialisms: We are able to offer competitive motor insurance policies to suit many different customer requirements, such as young drivers, owners of high performance/high value cars, Japanese imports, kit cars, drivers with unusual occupations or accident/conviction records, to name just a few.
Dane kontaktowe
45 Westerham Road, TN13 3QB, Sevenoaks, Zjednoczone Królestwo
- 01245 254848
- customersupport@markerstudy.com
- www.markerstudy.com
4,4
Doskonała
6 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good professional service
Very good professional service. Courtesy car provided whilst repairs were carried out to our car. However one small area was missed, so awaiting date to go back in for that to be done.
23 marca 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Joanne, I'm glad you found our service professional and appreciate the courtesy car. I'm sorry to learn that there was one small area that was missed but glad its being sorted for you.
If you need need any more assistance with your claim feel free to contact me using Customersupport@Markerstudy.com.
Thanks, Pete
Odpowiedź od Markerstudy
Hi I appreciate your feedback and are so glad to hear that you were happy with our communication and service. Thank you! Pete
Kia accident repairs
Car looks amazing x great job , friendly staff , very helpful
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi, Mr Lee. I'm happy to learn that you are pleased with your car and our helpful, friendly staff. Thank you for your positive feedback. Pete
Odpowiedź od Markerstudy
Hi Oliver, I appreciate your positive feedback and are happy you received very good service and quick responses to your questions. Pete
Good repair service
The repair was excellent communication throughout was really good. Done in a timely manner
20 marca 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Andrew, I'm happy the repair was excellent and our communication was helpful. I appreciate you noting the timely service. Thank you for your feedback. Pete
Excellence
Friendly staff were on the ball and got things sorted quickly no messing around
30 września 2025
Opinia niezależna
Odpowiedź od Markerstudy
Hi Dan, I'm happy our staff's friendliness and efficiency resolved things quickly for you. Thank you for your positive feedback and for your time. Pete
Whole experience from start to finish…
Whole experience from start to finish was made very easy , with clear communication through the whole process. Could not ask for better
18 marca 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Alan, I'm happy to hear that the entire process was easy for you and that our communication was clear. I appreciate your positive feedback and thank you for sharing. Pete
Got my car back how it was thank you
12 marca 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi, I'm so happy to hear that your car is back to its original condition. Thank you for your positive feedback; we appreciate it! Pete
Paul and team were brilliant and did a…
Paul and team were brilliant and did a fantastic job phoning me to let me know what stage they were up too great job 👍. Mr jump
6 marca 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Paul, I'm happy to hear that you had a fantastic experience. It's great to know the team kept you informed throughout the process. Thank you for your positive feedback! Pete
This is a follow up review regarding my…
This is a follow up review regarding my repair, after communication with the repair company I am happy to say the problem was resolved in a timely manner
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Sue, we're happy to hear that the issue was resolved quickly. We appreciate you letting us know, and we thank you for your updated review. Regards, Dane
Speedy service
Speedy service, kept up to date with progress. Had to return for some issues but dealt with quickly.
23 marca 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi, we're happy you received speedy service and were kept updated. We appreciate the feedback and are glad the issues were resolved quickly for you. Thanks, Dane
Odpowiedź od Markerstudy
Hi, Thanks for leaving us a review. I'm happy that you found everything to be efficient. Pete
Neat and tidy
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi, thanks for leaving us a review. I'm happy to hear you found everything to be neat and tidy. Thanks, Pete
Very good service good results and…
Very good service good results and quick turnaround
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Daniel, I'm happy to hear you received very good service, good results, and a quick turnaround. Thank you for your positive feedback! Pete
Good quality and car pick up and drop…
Good quality and car pick up and drop off
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi David, I'm glad you valued the quality and convenience of our vehicle pickup and drop-off service. Thank you for your feedback! Pete
The work carried out appeared to be…
The work carried out appeared to be satisfactory. The only issue what I really had was getting messages with updates saying that the car was in its final stage. Then there was a message saying that they were waiting for parts.
17 lutego 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Kimberley, I'm glad the work met your expectations. I apologize for the inconsistent updates regarding your car's repair status. If you would like to contact me with your claim details using Customersupport@Markerstudy.com I can arrange a call to discuss the issues.
Thanks, Pete
Odpowiedź od Markerstudy
Hi I'm happy to hear that your car was fixed with care! Thank you for sharing your positive experience with our services. Pete
Poor communication
Poor communication, told when car was being delivered. It wasn’t. When chased up member of staff rude, dismissive and disrespectful.
26 marca 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Leigh, thanks for leaving us a review. I'm sorry to learn of the delays in returning your vehicle along with the attitude of the member of staff you dealt with.
I've not been able to locate your claim details however if you would like to contact me using Customersupport@Markerstudy.com. I'll be happy to arrange a call to discuss the issues you have experienced.
Thanks, Pete
Extremely rapid processing of the…
Extremely rapid processing of the incident. Car repairs to an excellent standard.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Markerstudy
Hi Gary, I'm happy to hear that the incident was processed rapidly and the car repairs met a high standard. Thank you for your positive feedback! Pete
Odpowiedź od Markerstudy
Hi Carl, I'm happy you received great, quick, and efficient service. We appreciate your positive feedback and thank you for your time. Pete
Doświadczenie Trustpilot
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