Super impressed with this laundry service! The pickup and delivery are so quick, and everything comes back smelling amazing. Harry Johnson was super accommodating and friendly when I called to update... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This service is a tremendous help to our family and gives us real peace of mind. The drivers are always punctual, kind and very attentive to our instructions. On the two occasions I have needed t... Zobacz więcej
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I honestly couldn’t fault this experience. The clothes arrive when they say they will. Clean. Dry and folded. My life is so much easier using this service. Highly recommend
A convenient service, however I booked the 6pm-10pm return slot and planned my weekend around this, then got a text from the driver at 13:30 to say he would arrive in 20 minutes. Changed my plans an... Zobacz więcej
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Informacje dotyczące firmy
- Pralnia chemiczna
- również w kategorii:
- Naprawa obuwia
- Pralnia
- Usługa kurierska
- Usługi krawieckie
- Usługi pralnicze
Napisane przez firmę
About Love2Laundry Love2Laundry is a UK-based on-demand laundry and dry cleaning collection and delivery company, founded in 2014. The company provides professional laundry, dry cleaning, ironing, wash and fold, bedding cleaning, curtain cleaning, alterations, shoe repairs and specialist garment care for households and businesses. Customers can book a collection through the Love2Laundry website or mobile app, choose a suitable time slot, and have their items collected from their door. Orders are cleaned through Love2Laundry’s professional garment care network and returned to the customer’s address. Standard turnaround is typically 24 to 48 hours, depending on the service, location, order size and item type. Same-day collection and express turnaround may be available in selected areas. Love2Laundry serves customers across London and selected UK cities, including Birmingham, Manchester, Oxford, Bolton and Bury. Service availability depends on postcode coverage. Our services include: Dry cleaning for suits, dresses, coats, delicate garments and formalwear Laundry and wash and fold for everyday clothing Ironing for shirts, trousers, bedding and household items Duvet, pillow, blanket and bedding cleaning Curtain cleaning and household textile cleaning Wedding dress and occasion wear cleaning Alterations and clothing repairs Shoe cleaning and shoe repair services Commercial laundry, linen rental and dry cleaning for businesses Love2Laundry also supports business customers, including hotels, serviced apartments, Airbnb and short-term rental operators, gyms, spas, restaurants, offices and other commercial clients. Business services can include scheduled collections, account management, volume pricing, linen and towel laundry, staff uniform cleaning, guest laundry and recurring laundry support. Since 2014, Love2Laundry has served customers across the UK and has received more than 6,000 customer reviews on Trustpilot. Customers use Love2Laundry for convenient online booking, door-to-door collection and delivery, broad garment care services, commercial laundry support and responsive customer service. If an item does not meet the expected cleaning standard, customers can contact the Love2Laundry support team so the order can be reviewed and, where appropriate, re-cleaned in line with the company’s service policy. Website: love2laundry.com Customer support: info@love2laundry.com Phone: 020 3600 0296 Head office: 42 Albion Street, London, SE16 7JQ, United Kingdom
New customer? 25% off your first order — code TRYME25
Napisane przez firmę
- London's on-demand dry cleaning & laundry service
- We collect from your door and return within 24–48 hours. Dry cleaning, ironing, wash & fold, and duvet cleaning — all with free collection across London, Manchester, Birmingham and Oxford.
- We also serve businesses — hotels, gyms & Airbnb hosts
- Managed laundry and dry cleaning for hotels, gyms, spas, serviced apartments and Airbnb properties across the UK. Scheduled collections, account management, and volume pricing. Contact us at love2laundry.com/business
Free same-day collection guarantee
We collect from your door at no extra charge — same-day in most areas
Every order includes free collection and free return delivery. Book before 10am and we collect the same day across London, Manchester, Birmingham, Oxford, Bolton and Bury. No hidden charges. No minimum order. If we miss your collection slot, your next collection is free.
Every garment we clean is checked before it leaves our facility. If you are not completely satisfied with the quality of any item — dry cleaned, ironed, or laundered — contact us within 48 hours of delivery and we will re-clean it at no cost to you. No questions asked.
Our standard turnaround is 24 to 48 hours from collection to delivery. Express same-day service is available on selected items. If your order is delayed beyond the agreed delivery window, we will apply a discount to your next order automatically — no need to contact us.
Every item is priced clearly on our website and app before you book. No surge pricing. No hidden collection fees. No minimum spend. The price you see at checkout is the price you pay. If you find the same service cheaper elsewhere like-for-like, contact us and we will match it.
Dane kontaktowe
42 Albion Street, SE16 7JQ, LONDON, Zjednoczone Królestwo
- 02036000296
- nadeem@love2laundry.com
- www.love2laundry.com
Same-day laundry collection & delivery
4,2
Dobra
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Harry Johnson Was supportive on the…
Harry Johnson Was supportive on the call and guided me well.
Thanks
12 września 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Janil,
Thank you for your kind review. We are so pleased to hear that Harry was supportive on the call and guided you well.
He will be delighted to know that his assistance made a positive difference to your experience. We are very proud to have him on our team.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Excellent laundry and service.
10 września 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Anna,
Thank you for your kind review. We are so pleased to hear that you were happy with both our laundry and our service.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
The service was good and excellent. Will use them again
The service was go
4 września 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear M Olupitan,
Thank you for your kind review. We are so pleased to hear that you were happy with our service.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Your delivery guy is so charming and…
Your delivery guy is so charming and cheerful the whole system is very efficient and soooo quick. Excellent service thank yo
10 września 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Fiona,
Thank you for your lovely review. We are so pleased to hear that our delivery driver made such a positive impression with his charming and cheerful manner.
It is also wonderful to know that you found our service efficient and quick. We always aim to make the experience as smooth as possible from start to finish.
We truly appreciate your kind words and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Love this service
Love this service! From collection to delivery you are updated of dates and times. Have used them once before and dry cleaning was great and good prices too. Very convenient for us as our local dry cleaners have closed down. Drivers update of their arrival time which is good as well we all know what traffic can be like in the UK! Thank you love 2 laundry keep up the good work and we will use you again very soon. Thanks again
3 września 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Gaynor,
Thank you for your wonderful review. We are so pleased to hear that you have enjoyed our service from collection to delivery and that our updates have helped keep everything smooth and clear for you.
It is great to know that our dry cleaning quality and pricing have met your expectations, and that our service has become a convenient solution for you. We also appreciate your kind words about our drivers keeping you informed of their arrival time. We know that traffic can be unpredictable, so we always want to make sure you are not left waiting.
We truly appreciate your loyalty and your kind encouragement. We look forward to taking care of your laundry again very soon.
Love2Laundry Customer Support Team
Great service
Great service. Easy to book laundry pick up service with very convenient time slots. Very helpful customer service as well.
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Noemi,
Thank you for your kind review. We are so pleased to hear that you found our booking process easy and our time slots convenient for your needs.
It is also wonderful to know that our customer service team made a positive impression on you. Being helpful and approachable is something we always strive for.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Delivered with care on time and with a…
Delivered with care on time and with a smile. I always receive excellent service
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Paul,
Thank you for your kind review. We are so pleased to hear that your delivery arrived on time and with such care and a friendly smile.
It is wonderful to know that you consistently receive excellent service from us. We truly appreciate your trust in Love2Laundry and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Amazingly quick service
1 września 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Evran,
Thank you for your kind review. We are so pleased to hear that you found our service amazingly quick.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Really nice experience
The pick up arrived on time, clearly marked, and was absolutely lovely! Great experience
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Liam,
Thank you for your kind review. We are so pleased to hear that your pickup arrived on time and that our driver made such a positive impression.
It is wonderful to know that you had a great experience with us. We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Always happy with the friendly and…
Always happy with the friendly and quality service they provide.
30 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Andy,
Thank you for your lovely review. We are so pleased to hear that you are consistently happy with our friendly service and quality care.
Your continued trust in Love2Laundry means a great deal to us. We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Absolutely catastrophic
Absolutely catastrophic. Avoid . Picked up items late and weren’t able to turnaround in the agreed timeframe . Shambles .
30 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear M Shah,
Thank you for your review. We are very sorry to hear about your experience and completely understand your frustration.
Delays in collection and failing to meet the agreed turnaround time are not acceptable, and we apologise for the inconvenience this has caused.
Please be assured that we have your details and are already investigating this matter thoroughly. We are committed to understanding what went wrong and will be in touch with you directly regarding the outcome and next steps.
We hope to resolve this for you as quickly as possible.
Love2Laundry Customer Support Team
Excellent service
The customer service is brilliant. The staff have been really helpful and the driver was good at communicating with me before arrival time. Thank you!
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear JB,
Thank you for your lovely review. We are so pleased to hear that you found our customer service brilliant and our team helpful throughout.
It is also great to know that our driver kept you well informed before arrival. Good communication is something we value highly, so your feedback means a great deal to us.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Great customer service -ironing and…
Great customer service -ironing and delivery
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Mary,
Thank you for your kind review. We are so pleased to hear that you were happy with both our ironing service and delivery.
It is wonderful to know that our team provided you with great customer service throughout. We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Sort out your admin!
The cleaning service is ok, (apart from the bizarre practice of pinning paper notes to the clothes with biro on them, which means the ink bleeds into the fabric), but the worst bit is the admin. Emails are never replied to, and items get delivered whenever suits them, regardless of when you arranged. Literally this morning I was woken up by a delivery - the driver said 'well, i was nearby, so...'.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Valued Customer,
Thank you for your review. We are sorry to hear about your experience and appreciate you bringing these issues to our attention.
We completely understand your frustration regarding the paper notes pinned to your garments. This is not a practice we support, and we will address this immediately with our operations team to ensure it is stopped. We also apologise for the inconvenience caused by deliveries arriving outside your agreed time slot, including this morning's early delivery. Punctuality and clear communication are very important to us, and we are sorry we fell short in this instance.
We also acknowledge your feedback about our email communication. We are currently reviewing our response processes to ensure emails are answered more promptly.
As we are unable to access your account details through this platform, we kindly ask that you contact us directly at info@love2laundry.com so we can look into your specific concerns and work towards a resolution. We would welcome the opportunity to make things right.
Love2Laundry Customer Support Team
extremely friendly & efficient service
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Fiona
Thank you for your kind review. We are so pleased to hear that you found our service both friendly and efficient.
It means a great deal to us to receive such positive feedback, and we truly appreciate your trust in Love2Laundry. We look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
noman ahmed was great
noman ahmed was great, sorted it all out for me online
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Henry,
Thank you for your kind review. We are so pleased to hear that Noman was able to sort everything out for you online.
He will be delighted to know that his support made such a positive difference to your experience. We are very proud to have him on our team.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Poor customer service and inaccurate advertising
Advertises discount for new customer and available in Shawlands Glasgow. But online booking comments "unavailable in Glasgow " phoned the contact number and the operator hung up on me. Very poor customer service
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Alex,
Thank you for your review. We are very sorry to hear about your experience and completely understand your frustration.
We have looked into this and can confirm that our consumer collection and delivery service is not currently available in Shawlands, Glasgow. We do, however, offer our services to business customers in that area, which may have caused the confusion regarding availability .
We also sincerely apologise for the way your call was handled. This is not the standard of service we expect, and we are investigating the matter with our team to ensure it does not happen again .
We appreciate you bringing these issues to our attention and will ensure our advertising is clearer going forward.
Love2Laundry Customer Support Team
Odpowiedź od Love2laundry
Dear Deborah ,
Thank you for your kind review. We are so pleased to hear that you find our service consistently reliable.
We truly appreciate your trust in Love2Laundry and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Odpowiedź od Love2laundry
Dear RH,
Thank you for your kind review. We are so pleased that you had an excellent experience with our service.
We truly appreciate your support and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Prompt collection and reliable service
Prompt collection and reliable service. Harry Johnson from customer service was really helpful in rescheduling my delivery at the last minute. Would recommend.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Love2laundry
Dear Sneha,
Thank you for your kind review. We are so pleased to hear that you found our collection prompt and our service reliable.
A special thank you for mentioning Harry. He will be delighted to know that he was able to assist you with rescheduling your delivery at the last minute. We are very proud to have team members like him who go the extra mile for our customers.
We truly appreciate your recommendation and look forward to taking care of your laundry again in the future.
Love2Laundry Customer Support Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.