Terrible store customer service at Richmond Street London Ontario. I am 38 weeks pregnant with my toddler waiting in the home section isle for 30+ minutes to be helped. Asked for help 3 different peop... Zobacz więcej
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Hello Today I went to the loblaws store on Musgrove as I have for many years. Sadly this store has truly gone downhill. There are no carts in the store where they’re normally located so fortunately... Zobacz więcej
I brought to their attention the fact the chicken was expired by 7 pm, at 9:30 pm, they acted like they were totally clueless on what the 7 meant and refused a discount. This is why I am not shocked b... Zobacz więcej
Found lead in their product - reached out to them for a refund. They started by claiming home tests were not valid. When I showed them it was professionally tested, they said that despite the lead, th... Zobacz więcej
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So much plastic waste
I just bought the coffee pods (club size). They claim to be 100% compostable but the the 100 pods are each individually wrapped in plastic. Why have compostable pods if they're wrapped in plastic. It's the equivalent of serving a vegetarian a slice of tofu wrapped in bacon but then advertising it as vegetarian because the inside content is. I will never again support such a wasteful company. I wish I could share a picture because it is ridiculous.
Very expensive prices.
what made my experience great is me…
what made my experience great is me becoming more mature and showing growth that lasted a decade.
Treated with suspicion and forced to pay twice
After paying (23.50) for my groceries I was leaving the store. The wheels on my cart locked as I went through the doors and a security guy was on me immediately with questions - did you shop? did you pay? lets see the receipt, etc. It really shocked me and I started looking for my receipt but as fate would have it, this was the one time I failed to grab my receipt from the self check out. To make a long story short, they made me pay again. When I got home I checked my bank account and found out that I had absolutely paid before leaving the store the first time and had now paid twice. I went back to the store and spent over an hour getting a refund. I have a really negative impression about Loblaws after the way I was treated and doubt I will ever shop there again.
LOBLAWS GREED REACHES A NEW SET OF LOWS
LOBLAWS GREED REACHES A NEW SET OF LOWS
Today at one of its biggest stores in Ottawa, Loblaws had only two cashiers/// Great savings of poverty wages. Huge line-ups. forcing customers to self check-out.
But Loblaws does not trust self checkout. Customers forced into poverty by their disgusting prices might be forced to "steal"
So, now Loblaws has signs everywhere informing customers that they are under surveillance abd will be prosecuted.
It is impossible to use the washrooms - they are all barred; forcing disabled customers to do huge two way walks through lengthy checkouts and back...... no doubt to ensure that I do not hide cucumber in my pants... While I pee my pants. on Loblaws cameras no doubt, over this ridiculous. arduous customer unfriendly policy.
Not Enough for Loblaws insatiable Corporate Greed. Havong force customers to Self Check-out rather that to pay a few cashiers... Loblaws now demands to inspect your receipts..
Total Chaos; line-ups hours long..
Loblaws = I truly hope that you catch some young pregnant miscreant trying to provide milk to her starving children.
Yhrow the Book at Her..
And FINE HER (The Bast..rds Actually do thus)..
And when she cannot pay - throw her in Jail..
Shop elsewhere
The fresh produce such as vegetables and fruit are terrible . Fruit and tomatoes for starters are put out for sale rotten. Just today the tomatoes are rotten and stuck together by mold. That alone is a health hazard. Why are they out there in the first place. Loblaws may say the price hasn’t increased, however the amount you get has decreased which means the price has increased. Pretty sad.
This company has zero respect
This company has zero respect. Takes advantage of customers and employees. Time to be investigated.
Price gouging gone way too far—A meal…
Price gouging gone way too far—A meal for one at the hot table chicken fingers and wedges has gone from $5.00 to a ridiculous $9.00 in less than 18 months. Take a stand —do t shop here
We need to start a class action lawsuit, on the monopoly of the grocery market & the price fixing
I feel Galin Weston CEO of Loblaws is pure evil.
We need to start a class action lawsuit, on the monopoly of the grocery market & the price fixing
Most of the prices are up 25% since 3 years, why? The US prices of milk, eggs etc is reasonable
It's unacceptable that people like Galen Weston Jr. are making record profits off the backs of hardworking Canadians while low-income families can barely afford to feed themselves
Galen Weston is a criminal. Remember when he engaged in a bread price-fixing scheme for fifteen years and nothing - nothing at all happened to him?
Evil!!
Evil!!! This company continues to make record profits, you know why? Because they continue to scam and rip off Canadians. We continue to get poorer and they keep rising prices. So disgusting.
UPPER MGMT AT LOBLAWS NEED TO SMARTEN UP!
Loblaws head office management aren't the brightest people.
They decided recently to cut the 50% discount (on food items that had passed the best before date) down to 30%.
Upper management really pulled a boneheaded move by doing this. The backlash from the public was enough to make them reinstate the 50% discount
This reversal happened about 7 to 10 days ago. So I was in my neighborhood Loblaws on January 27th and they are still using the 30% off price stickers in the store.
I asked a member of store management about this and I was told that they were still waiting to hear back from head office on this matter.
Today I am in the same Loblaws store and a store employee told me that as of Jan 28th they are now giving the 50% off on expired food items.
So my beef with Loblaws head office management is why does it take you 7-10 days to reinstate the 50% off discount?
A lot of customers are very angry with Loblaws for doing the above and then reinstating it when there is a huge public backlash!
Remember the bread scandal several years back? Guess who was part of that as well? None other than LOBLAWS!
Loblaws needs to get their act together and put the customer first!
Never mind the price gouging, the fat executive bonuses, and the shareholders! PUT THE CUSTOMER FIRST!
Record profits so we grab more money
Record profits so we grab more money! How wonderful that Loblaw cares so much about the people that are struggling financially. Spoke to head office who today said they are reverting back to 50% off within the next 2 weeks. Until then I will be shopping at their competitors.
Totally corporate GREED
Totally corporate GREED. Now that 50 percent became 30, its a slap in the face. I now shop at raise to root and outer local shops to feed myself and family. A source of affordable food just vanished. I ll be expanding my garden for food as I have an agricultural background. If I could give zero or negative star rating, I would. SHAMEFUL GALEN 🤬😠😡😠🤬😠😡😠🤬😠😡😠🤬
The discounted items
Sent a complaint to Loblaws about changing the discounted items from 50% to 30% only to get a reply that basically says they do not care. I said, I would change my entire routine to avoid going to any of their store and I have. If more people did this, they may lose a tiny part of their millions in profits. FYI, for .50 more you can get an multi layered sandwich on a bun from Sobeys instead of their soggy tuna on bread. Better options that can fit the budget out there Loblaws!
Why is this monopoly allowed
Why is this monopoly allowed? Is competition a thing of the past? Why does our government allow control of the market by two or three companies, cell phones is another great example of how our government allows these billionaires to rip us off more.
Greedy Gaelan
Greedy Gaelan. Here’s a novel idea: Try setting a good example and offering consumers a break. Eliminating the 50% Make It Tonight discount and replacing it with a 30% discount is a marketing mistake. Consumers are tired of grocery stores increasing their profit margins at consumers expense.
Loblaws should be ashamed of…
Loblaws should be ashamed of themselves, the company got rich off of Canadians and now millions of Canadians are going to food banks, they could drop prices a lot and the other stores would have to follow also , thereby easing some pressure on people but no GREED at all times!
A price error nightmare
Last night around 530 pm I bought 2 packs of strawberries priced at 2.77 each. It was the only price in the area, it was clear it was supposed to be 2.77 each. Big price sign. There was only one type available, after leaving the store I find I was charged 6.99 each, 13.98, and only 340g each to boot. I called the produce manager and they denied the mistake saying I grabbed the wrong one, suggested also that the proper price was nearby. I insisted it wasn't and it was obvious this isn't my mistake because they only displayed the wrong item under the wrong price tag. The exact same thing happened in too different spots, upon walking in and in the usual spot among other produce. This is a no brainer, the code of price error behavior doesn't exempt them when the stocked the wrong item under the wrong price tag when the proper price is nowhere to be seen. Unfortunately I didn't take a picture. So I resolved to talk to customer service and if that didn't work talk to the main manager. Customer service didn't honor the code or treat me fairly with common sense. They called the produce manager and told me I simply have to accept it or return the strawberries. I said this person is lying because it was clear they were only covering their mistake. I walked home again unsatisfied especially because I couldn't find the manager and was told to call instead. I thoroughly studied the rules and exemptions, my situation matched the prerequisites for a free item and one at advertised price because of it being either their mistake or worse...intentional deception. So I called the main manager and calmly but thoroughly explained exactly what the case was and expressed my desire for what was appropriate. I also mentioned the produce guy is acting odd by evading and deceiving me covering his or someone's mistake. I explained what I thought was the obvious solution, I didn't mention that I had photo evidence of how it changed from the night before, sadly no pic from the night before. At the front of the store they corrected the mistake, at the usual location it was still priced 2.77 with a total mix mash of the right and wrong berries with no indication of 6.99 for the wrong ones. It was super obvious this was not customers mixing things up nor my error, I never do that, I'm careful, and it happened in two spots with the same item. What I experienced next was nothing short of criminal immoral lies and this manager was so terrible that they were throwing different excuses at me, contradicting themselves, lying, making zero sense and being just an awful person. I started off extremely calm and professional but after hearing what reminded of an episode of the twilight zone or some kind of prank or nightmare alternate reality....I raised my voice, it was as if they didn't hear a thing I said and tried to talk over me in attempt deceive just like the other manager. I was in a relative state of disbelief, I was very surprised. It was the most absurd, unfair customer service behavior I've ever witnessed in my life over something I'm clearly getting done wrong by. First I walk through cold to get strawberries excited at the price because I hadn't had them in months due to outrageous prices, then I get ripped off, then I get a run around on the phone, I return them but attempt being justly treated again with customer service, get the same nonsense, then I call the manager I think will help me but they turn out to be similar to a hustler lying thief, acting totally immature. It reminded me of a child or someone who didn't grow up, a Jerry Springer show...mind boggling audacity disregard for fairness or customer service. Deplorable behavior for professionals truly. The They hung up on me stating I was yelling for raising my voice meanwhile they were too only everything out of their mouth was a lie to deceive me and my words were only sensible truth and natural responses to someone lying, I think they had hoped I was just going to be easier to push over or trick with statements that didn't add up in any way. What they said was they must not have had the right berries, and if a customer puts the wrong item there it's not their fault, I explained they were all the wrong item and there was no proper price for the ones there, I explained everything in advance and they still proceeded to attempt a cover up. I wonder how many people they stole from. Because at this point, that's precisely what it is when you stick it to your customers then intentionally deceive them. Disgusting behavior. Almost failed to mention it was when I told the manager I have a photo proving they are lying to me taken only minutes before our conversation that they started acting like squirmy panic stricken snake that they told me to call the other manager because I'm yelling. I can just see them now, damage control fit, wracking their corrupt brains out.
Everytime I go to loblaws during my…
Everytime I go to loblaws during my lunch hour, I at times wanna get something small to eat like a wrap or a sandwich but I notice more then 95 percent of them have bacon is with that the world has evolved and not everyone eats piggie loblaws use your corporate brain if u wanna sell more take the bacon out or seperate it into different packages for people to use if they choose, sincerely a customer that thinks u can really enhance your sales if u get rid of the piggie
Random bag check at self check out
They randomly chose to ck my bag. I only had books from the library in the bag. This was at the Independent store at Champlain mall, Vancouver. A guy calling himself as the manager was very sarcastic, arrogant & rude. His name was Shaun. He should get training how to talk to people. If there is a policy to check bags, they should check everyone. On what criteria they select whom to check.
I believe this is discrimination and harassment.
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