Terrible store customer service at Richmond Street London Ontario. I am 38 weeks pregnant with my toddler waiting in the home section isle for 30+ minutes to be helped. Asked for help 3 different peop... Zobacz więcej
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Hello Today I went to the loblaws store on Musgrove as I have for many years. Sadly this store has truly gone downhill. There are no carts in the store where they’re normally located so fortunately... Zobacz więcej
I brought to their attention the fact the chicken was expired by 7 pm, at 9:30 pm, they acted like they were totally clueless on what the 7 meant and refused a discount. This is why I am not shocked b... Zobacz więcej
Found lead in their product - reached out to them for a refund. They started by claiming home tests were not valid. When I showed them it was professionally tested, they said that despite the lead, th... Zobacz więcej
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When a company kills a good thing
When a company kills a good thing, it sucks. But also, loyalty doesn’t mean what it did before. Which is why I hope I’m not the only one bailing on a company that bailed on its customers more and more over the years. PC redemption when ordering through Express? Down. Customer service? Inconsistent nothings. Quality? Not at all. Price fluctuations day to day to make items look like they’re a deal? Daily. Pay for Insider’s to benefit from Express service? Service outage due to possible hack and or faulty points redemption programming.
Would you feed your families these…
Would you feed your families these Strawberries
One word Gross.
Rude customer service
Rude customer service ! The lady in the deli has no grasp on customer service Yarmouth
Once in awhile my wife and shop at…
Once in awhile my wife and shop at either NoFrills or Loblaws Superstores. We are really stunned by the prices. In addition we are really upset by the miniscule print size of the origin of the product, especially considering how we try to boycott US products. These are the two main reasons the vast majority of grocery purchases are at Costco.
I have been shopping at Loblaws for over 5 years
I have been shopping at Loblaws specifically the store in Bowmanville for many years. However, I recently had an unfortunate encounter with one of your store's staff. I was so troubled by it that I feel it necessary to report the incident. I was to say at the least disgusted at this particular employee who treated me in such a degrading manner. I am appalled that this employee could have been even hired. When I asked to speak to her manager she gave me a smirk and a condescending look as if she was the owner. I would like to file a formal complaint to head office to bring to their attention the situation as well as give the employee's name.
Gross No name Party mix
Gross No name Party mix
Had someone's hair in the mix
Loblaws owners have bcome the BIGGEST…
Loblaws owners have bcome the BIGGEST ,GREEDIES,SELFLESS,SELFISH,GOUGING company in Canada in rhe history of Grocery price as rhey keep raising prices to an unafordable price for any family to.keep up with.
This owner thinks about their own needs and wealth over keepiing prices down..
There is no need for prices to be this high in Canada
Canada has a massive food chain from cattle to corn raised right here in Canada..
YOU ARE A GREEDY COMPANY STARVING THE POOR AND MIDDLE CLASS CANADIANS..Looking out for the rich..
I purchased a can of blue menu kidney…
I purchased a can of blue menu kidney beans and when I poured them in my chili there was only less than half a can.
Terrible customer support from
Loblaws. They want me to dig through my recycling and bring the can back to the store.
Talk about terrible customer service
For the 3rd time they just didn't…
For the 3rd time they just didn't deliver my order. HORRIBLE
This is a company who has had and is…price gouging
This is a company who has had and is having to pay millions for price gouging like bread over the past 20 years!
My issue is the tariffs, when Trump raised tariffs (and I am talking coffee here) Loblaws had raised coffee before Trump had quit speaking, even though they had coffee in the stores that was bought before the tariffs, now tariffs have been taken off and today coffee was higher than ever!!!! It is no wonder the store was boycotted several times and I will continue to boycott, you are not worth people shopping at any location.
Terrible customer service
Terrible customer service. Loblaws needs to learn from more successful companies, which sadly are often American based. Canadian customer service is decades behind what it means to provide good customer experiences. The loblaw's store on Leslie Street and Lakeshore is the worst.
Club Sized but not Club Priced
I purchased a Club Sized PC Vanilla Yogurt. You'd think that the 1kg. Club Size would comparatively work out to be less than the 750 g. size. Not so. 16% more expensive per gram to purchase the Club Size. Shocked to find this out when I checked out. The Club Size had no pricing at the cooler section when purchasing it. I wonder why? Online customer service was a bust in attending to this complaint. Come on Loblaws Do Better!!
The website lists items and brands that…
The website lists items and brands that the store doesn't even carry or distribute at all.
Just another way to detour shoppers from returning.
You're not fooling anyone!
You're not fooling anyone!! We all know about you million dollar a year bonuses & we as consumers have to eat the bill.... Your shrinkflation, not weighing meat portions without using plastic wrap and salafane, adding new price stickers over top of old ones with different best before dates changed on fish, which can make ppl very ill, are not fooling anyone. Selling USA produces marking them as Canadaian.... price gouging for profits isn't going to buy you that second Yacht, infact if you were smart, you'd realize, you don't need to jack up the prices to make a great profit margin, the more you charge, the less ppl are going to spend, the more items a consumer puts in their basket, the more people are going to spend. So in reality, you're theory & ideology is actually costing you money by throwing away more produce and items that reach the best before date. The waist is disgusting!! Greed is ugly and you should be held accountable for your crimes against humanity. Quit blaming Trump, quit blaming the government, quit blaming inflation!!! THE MORE ITEMS PPL CAN PUT IN THEIR BASKET THE MORE MONEY YOU MAKE. I hope a tide blows in and tips over & sinks every single one of your Yachts..... & a commet crashes into that big Mansion of yours.... lol
Worst customer service (phone)
Worst customer service (phone). I talked to one named Jennifer, wouldn't help instead she added false notes to my case number !
Loblaws Policy regarding Disposal of Drugs and Poorly Trained Pharmacy Staff
I am not happy with this response.... And now want a phone call with a Loblaws MANAGER directly.
My complaint is not just about the disposal of expired drugs but the Quality of Service of Staff at the Pharmacy whose qualifications and training I question.
I want to see a written Policy concerning this matter. concerning disposal of medications. Where is it?
These are not just pills but liquids. Over the counter Drugs like Exlax with expiry dates.
I have no intention of returning to this pharmacy that clearly does not know how to professionally operate and now feels they can give medical advice..
They are not Trained to be doctors. Nor do they operate in a professional manner. ..
You clearly missed the important points of my complaint .
I AM VERY ANGRY AT YOUR COMPANY AND THIS RESPONSE IS NOT ACCEPTABLE UNDER THE CIRCUMSTANCES.
I WILL NOT BE ABUSED by pharmacy Staff at Zehrs or any other Loblaws Company.
Based on this response, I do not feel comfortable going to anyone of your pharmacies at this time with staff poorly trained and who don't provide their names..
Yet its your company that has made an arrangement with Ontario Government to provide medical information to individuals like me?
No thank you.... Lets stop wasting valuable time...
THIS IS A POLICY ISSUE. THIS IS A ENVIRONMENT ISSUE. THIS IS A CORPORATE ISSUE. THIS IS A MANAGEMENT ISSUE. THIS EMPLOYEE ISSUE.
I want to deal with a Manager from your head office at this time.
(This email was written today after waiting 7 days for a proper resolution from a Senior Management at Loblaws)
The Loblaws at Yonge Street bad experience
The Loblaws at Yonge Street and North York Centre subway station has a store sticker that needs customer service training. Sadly, just asked a question and she snapped and said whatever you see that is all we have. I decided not to buy anything and left. They didn't have what I was looking for. I saw many shelves were empty around the pharmacy. I didn't see any signs saying why. She was too busy trying to unload the cart.
Bought the shepherds pie which is 80%…
Bought the shepherds pie which is 80% potato to 10% peas & corn and turn 10% meat. And to pay $18 for it.. ugh!!!!
Rude employees and over-priced garbage
Just spent $50 on 4 items to have an associate mis-gender me (called me "sir"), then demand I return my cart outside. Normally, I do return my cart, but today I didn't feel like it. Too bad! Regardless, there was no need for her to be rude and I'm not her employee (who she should also not be rude to). With the absurd high prices this place charges, they better train their staff to be more polite. No one needs to get abuse after being robbed.
Price Gouging
This company is worth 66.75 billion dollars. They will find every opportunity they can to price gouge you. First it was covid, then after covid ended they blamed shoplifters. Now, it's of course, tarriffs. They will put a "Low Price!" sign on items to try to convince you that you're getting a deal. I know it's an awful deal because the markup is 25%-75% the cost of other stores. Superstore charges $7 for a bag of Doritos. Shoppers Drug Mart charges $17 for a 6 pack of Dove bar soap, and claim it's due to tarriffs when you can get them at Dollarama today for $1.88 per bar. The quality of produce is terrible. Mold on numerous items sold at full price... old, dry, and flavorless fruit. It's a blatant display of corporate greed. They take advantage of their ogliopoly within the Canadian grocery market and it's just evil.
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