Kitchen Sinks & Taps Recenzje 

65
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a fantastic experience with Courtney at Kitchen Sinks and Taps. From start to finish, she was incredibly helpful, knowledgeable, and patient, making the whole process straightforward and st... Zobacz więcej

Oceniono na 5 z 5

I found the sink I was after on this website in the best price so I went ahead and ordered. Sadly, manufacturer was out of stock and I had to wait weeks for it to arrive. This wasn’t the fault of Sink... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great customer service. Had an issue with a tap in warranty, customer team replied quickly, solved the issue efficiently and a replacement is on its way. This is what customer service should be like.... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ordered a sink, turned up snapped. Was never signed for. Someone wrote my name on the delivery sheet. Company would not accept liability stating I was out of my 48 hour window. And I should have rejec... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Napisane przez firmę

Supplying over 4000 products from some of the industry’s leading brands like Blanco, InSinkErator, Villeroy & Boch, Clearwater and Thomas Denby. This enables us to offer high quality branded products that you can trust.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

65 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(65)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Promise but don't deliver!

Would advise you to go somewhere else and pay a bit more. Very stressful dealing with this company. The staff are nice and obviously used to making excuses, but you just get told one thing and then another regarding why they haven't delivered when they said they would and what goods are available etc. A nightmare if you're trying to coordinate with tight dates/timescales. Cowboys basically. Oh yes, and they've always got an excuse for why it's not their fault!

7 października 2015
Opinia niezależna
Logo Kitchen Sinks & Taps

Odpowiedź od Kitchen Sinks & Taps

Thank you for completeing a review but unfortunately we do not have any order on our system with your details. Not sure if you have the correct company.

Kind regards

Lianne Birkenhead
Kitchen Sink and Taps

Oceniono na 1 z 5

Avoid at all cost

This is an example of the worst type of internet company - flashy looking website backed up by absolutely nothing.

I was originally delivered the wrong product after waiting 4 weeks. Then I had to wait ten weeks for the right product - but the one that was eventually delivered was an obsolete model. At that stage I gave up so am now the proud owner of an obsolete product for £1800.

Almost no communication. Zero customer care. Really doesn't deserve to be in business.

2 grudnia 2014
Opinia niezależna
Logo Kitchen Sinks & Taps

Odpowiedź od Kitchen Sinks & Taps

Thank you for taking the time to complete a review on our company. We are of course disappointed to hear that you are not happy with our service and have therefore looked into the communication with this order further.

We apologise for the error with your first tap being sent in the incorrect finish, and unfortunately due to Grohe updating their products this caused a delay on the correct finish being despatched.

The updates Grohe made were to their filters and the way they fitted. There was no change to the taps themselves and the tap you received will of been exactly the same. Grohe understand that the changes caused a lot of confusion and they are more that happy to send out an engineer to update you filter system to most recent model.

Kind regards

Lianne Birkenhead
Kitchen Sinks and Taps Supervisor

Oceniono na 1 z 5

Worst service ever

i ordered a blanco sink and tap on 28th April. i got a email advising a delay and item to be stock on 8th. they have now been giving me excuse after excuse and still no sink and tap with me on 15th May.

they have sink in stock but dont want to ship seperatley because of shipping costs. i have fitters waiting to complete a job which was setup on their initial delivery date.

better to pay a few extra £'s and get better service.

15 maja 2014
Opinia niezależna
Logo Kitchen Sinks & Taps

Odpowiedź od Kitchen Sinks & Taps

Thank you for taking the time to complete a review on our company. We are of course disappointed to hear that you are not happy with our service and have therefore looked into the order further.

When the order was placed we informed yourself that the sink and tap were out of stock and there would be a slight delay. Unfortunately the tap arrived damaged, therefore putting a few days onto your initial delivery timescale. This was rectified as soon as possible and once received all items were sent out on a next day carrier.

Please fee free to contact us if you have any further issues.

Kind regards

Lianne Birkenhead
Kitchen Sinks and Taps Supervisor

Oceniono na 4 z 5

Blanco Sink

I purchased a Blanco sink which was competitively priced. The purchasing process was straight forward and you receive an e-mail with the expected delivery date which was great!. My expected delivery date was the next day but the sink arrived the next working day which was fine.

17 września 2013
Opinia niezależna
Oceniono na 1 z 5

Total waste of time!

I ordered a sink from this company, easy ordering process. Delivery to husband's work address, where I have most things delivered.
As far as I was aware I just had to await delivery. A couple of days later I noticed an email from them. They had accepted the order and payment based on the item being delivered to another address, but then sent an email asking for a copy of my driving licence, credit card statement or utility bill. I have never heard of this type of request before and I have items delivered from a variety of retailers including Debenhams.
Apparently, this is a security check for them. Well what about my security, they expect me to send what they class as an 'official document' to an online company I have never dealt with before. Not taking that chance, so order had to be cancelled. Good job I hadn't ordered it just in time to be fitted!

7 kwietnia 2013
Opinia niezależna

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