Great customer service and care with my order. The flowers on their website are so beautiful. Also their arrangements are extremely affordable.Patrick worked with me and made sure I was extremely sati... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They failed to deliver, period. The most important day of my wife's life and they dropped the ball. My order was to be delivered today for her birthday and they screwed it up even after calling me to... Zobacz więcej
Thank you Patrick! Your efficiency and kindness is unparalleled! Thank you for adding a sympathy card as a gift to me. So wonderful! I highly recommend this floral shop. Excellent customer service an... Zobacz więcej
Absolutely terrible. My buddies mom passed and I am in another state. Found this “florist” online. They stated they work with local florists and could “definitely” help. The day of delivery they email... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Stany Zjednoczone
- (800) 990-3464
- help@kikyflorist.com
- www.kikyflorist.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
They failed to deliver
They failed to deliver, period. The most important day of my wife's life and they dropped the ball. My order was to be delivered today for her birthday and they screwed it up even after calling me to confirm when the order was supposed to be there and where it was going. I will never forget their name and will tell everyone not to use their services.
Great customer service and care with my purchase. And very affordable.
Great customer service and care with my order. The flowers on their website are so beautiful. Also their arrangements are extremely affordable.Patrick worked with me and made sure I was extremely satisfied with my purchase. I highly recommended this florist!
Amazing customer service
Amazing customer service - I received a call from the florist to ensure delivery of the flowers to the correct location and at a time that they would not be outside for too long. Would order again.
The customer service was also great and…
The customer service was also great and made the whole process super easy. I would definitely recommend them to anyone looking for flowers for a special occasion
I think this company is a scam
I think this company is a scam, or run by degenerates, if it’s a real company.
After placing my order online, someone called me to go through the details and confirm the order, even pulled information for me from the funeral home…see my colleague had lost a baby, her first grandchild. After 12 minutes of over communication, this man wanted me to take a survey immediately without waiting for my order to be delivered successfully. I told him to send the link as I had to take an important call, he sent the link and insisted I stayed on the phone with him while I gave them a review, I declined and got off the phone.
I would have taken the survey immediately but I noticed the suggestions to review on were the order, refund or delivery service, so I paused on it.
While I was on the phone with my sister, this man called over 3 times and then proceeded to cancel my order. I called back immediately and he refused to give me a reason on the cancellation, then upon my insistence lied they do not service that funeral home anymore. I called out his lie because he had access to the funeral home earlier and gave me information I did NOT know about while bragging that was one of their partner funeral homes.
Then he said it was because I did not pick up my phone, I asked why I’d need to do that for a next day delivery that had already been finalized on the website and over a 12minute call. He then proceeded to tell me he cancelled my order because I did NOT GIVE THEM A REVIEW! For an order that was placed 3hrs ago for the next day and had not been delivered??
I called a different number in the website and was being passed around by people with the same accent so I’m guessing this is a family business or a family asylum, because they did not debunk his reason for canceling my order!
This business should be shut down if it’s real because they have NO business, servicing people who are dealing with grief. That is the most insane interaction or experience I have ever had!
Outstanding customer service!!
Great communication and service!!
Excellent customer service and very…
Excellent customer service and very competitive pricing. Great company!
Absolutely terrible
Absolutely terrible. My buddies mom passed and I am in another state. Found this “florist” online. They stated they work with local florists and could “definitely” help. The day of delivery they emailed and said the local florist could not accommodate my floral arrangement. Yes, I received a refund, but now my buddy does not have flowers for his mother’s funeral and I have to call and tell him why. DO NOT USE THIS WEBSITE!!
HORRIBLE COMPANY
I ordered flowers for my SIL for a funeral on her side of the family. The flowers were never delivered and they sent me an email the day after the funeral telling me my order was cancelled. The funeral is now obviously over and I didn't have an opportunity to order elsewhere. I cannot express my disgust with this company enough. Absolutely horrible. Customer Service did nothing to rectify the situation. Said they could refund my order. Well I would hope so when no flowers were ever delivered?? Simply terrible company and business model if they don’t even have the logistics figured out to fill orders.
No Flowers Delivered!!
I ordered flowers for a sister's birthday. Kiky Florist called the next day to confirm delivery instructions. They then asked me to write them a review BEFORE the delivery. I told them I'd wait until the flowers arrived to see their work. No flowers were ever delivered. Birthday surprise ruined.
Funeral Arrangement
Placed order with Kiky Florist for my supervisors sister funeral services. Received call from Patrick regarding my order. He was very helpful and informative regarding the type of flowers in the arrangement and when the flowers would be delivered. I can't wait to see the arrangement!
Great customer service when ordering…
Great customer service when ordering from Patrick!
They were amazing to work with and so…
They were amazing to work with and so helpful. I recommend them to everyone needing a flower order.
Patrick was very helpful and nice
Not a Local Florist
They took the order and asked me to write a positive review before the flowers arrived.
The next day they cancelled the order and promised a refund.
They are not a local florist. They are a broker that takes orders then tries to fulfill them. STAY AWAY
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