I am not happy with the customer service. I have been trying to reach them to send a product back (Pot of Gold) since it dries my skin when cleaning. I have also reached them in Instagram, and still w... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been using Karmic face oil for a few months now. It is a beautiful oil and my face is now glowing. I'm really impressed with the oil and one bottle is long lasting. I'm converted and really recom... Zobacz więcej
I ordered products however when the parcel arrived, the packaging was damaged and there were no products. I emailed Karmic and they sent another parcel, which was received the following day. They were... Zobacz więcej
I bought some products (day and night oils) which are excellent. I decided to try some other products. I misread the manufactured dates and emailed to ask about the freshness of the products. I rec... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Don’t bother
Have tried contacting karmic skin care several times for a refund. No response. I have emailed and messaged on ig. Horrific customer service. Avoid this company. Like others before me, they don’t reply to anything.
Poor customer service
The products are oil based so had a reaction. I emailed the company for a refund within the 30 days and have had no response. They have sent me emails about promotions and offers but not responded to my email. Customer service is poor and seems they only care about sales.
It is indeed an Expensive mistake.
It is indeed an Expensive mistake.
I am not sure how far the reviews are with 4/5 stars and nice reviews but on my skin, nothing worked.
Please do not buy these products and waste your money. They didn't do what they claimed they does on the skin.
I brought sunlight, moonlight serums including the sleepytime gelly, pot of gold,Richie Rich Rich, No Excuse, everyday, and used them for 2 months before writing this review.
Ordered a bottle of oil which was…
Ordered a bottle of oil which was dispatched promptly however, on arrival the bottle was of short measure. I emailed three times with photographic evidence also, messaged four times on Facebook all ignored which is very ignorant indeed. Finally, I sent another email warning Karmic that I would report the matter to PayPal. again ignored. On 7th January near one month later I raised a dispute against Karmic with PayPal. Partial refund offered...no apology. AVOID KARMIC SKINCARE.
Refund Issued
I recently placed an order that didn't arrive or even show as shipped. I was quite annoyed, but after a few attempts, I did hear back from customer service. There had been a few issues with the carrier and back order problems. I was offered a full refund and the money was back in my account within a day or two. I am still very disappointed that I won't get to try the products just yet, but I am happy with the refund and will try and order again at another point.
To people concerned this may be a scam, it's not, I just think the company is overloaded with orders right now.
Very expensive mistake
Very expensive mistake, I brought the large bundle. At first I liked the products so put all the packaging in the bin, a few days later my eyes became very itchy after using the cleanser so I stopped using that and continued with the moisturizer and oil morning and night, after two weeks of use I developed bad eczema all over my face, I've never had eczema before, it was so bad I had to get medication from my gp. I reached out to customer service several times and have not had any reply. £160 worth of skincare now in the bin.
The products are awful with terrible…
The products are awful with terrible smell and left my skin itchy and sore for days / have tried to contact them at least 8 times but no response / this company is appalling and their packaging is so cheap and nasty, plastic container. DO NOT BUY. I have gone through my credit company to get my money back.
There are better businesses to invest your money in
I am writing this review here incase my review from their website/other sm is removed. I wish I had read Angelica's review below before I wasted my money
I bought a kit and the products stained my skin. On contacting the company I was told I cannot return the products (even the unopened/unused ones) because I bought a kit, I was told as a first time customer I should have bought 1 or 2 products to test it on my skin.
at checkout, you are lured into buying more products as the more u buy, the more discount u get. so the logical person will look at what is cheaper, buying the products separately or in a kit. this is the trap I fell into. after reading all the positive reviews I went all in. so I am now £129 out of pocket. customer services claimed my initial email had gone to their junk and they have now stopped responding to my emails.

Odpowiedź od Karmic Skin
This company has terrible customer…
This company has terrible customer service, I have contacted them on numerous occasions regarding a return and refund which is specified on their website as 30 days, they have not replied or even acknowledged my emails, sent to two specific addresses or Instagram DMs.
Avoid at all costs!
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