I am not happy with the customer service. I have been trying to reach them to send a product back (Pot of Gold) since it dries my skin when cleaning. I have also reached them in Instagram, and still w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been using Karmic face oil for a few months now. It is a beautiful oil and my face is now glowing. I'm really impressed with the oil and one bottle is long lasting. I'm converted and really recom... Zobacz więcej
I ordered products however when the parcel arrived, the packaging was damaged and there were no products. I emailed Karmic and they sent another parcel, which was received the following day. They were... Zobacz więcej
I bought some products (day and night oils) which are excellent. I decided to try some other products. I misread the manufactured dates and emailed to ask about the freshness of the products. I rec... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Beautiful face oil
I've been using Karmic face oil for a few months now. It is a beautiful oil and my face is now glowing. I'm really impressed with the oil and one bottle is long lasting. I'm converted and really recommend this oil.
Disappointed with the products and customer experience. Is the 30days refund policy misleading?
I am not happy with the customer service. I have been trying to reach them to send a product back (Pot of Gold) since it dries my skin when cleaning. I have also reached them in Instagram, and still waiting for an answer. Do I need to think that the 30days refund policy is misleading??? Very disappointing the whole experience. I also bought on the same order Sleepytime Gelly and while I will keep it, I doubt I will buy it again.
Amazing service
I ordered products however when the parcel arrived, the packaging was damaged and there were no products. I emailed Karmic and they sent another parcel, which was received the following day. They were amazing. Thank you
I’ve used both the Sunlight Serum and the Moonlight Serum
I’ve used their Sunlight Serum and Moonlight Serum facial oils several times, but I won’t be purchasing anything from them again. The oils have an overpowering fragrance, feel far too greasy and sticky, and simply sit on the skin rather than being absorbed.
After using Karmic Skin products, I developed a painful rash and experienced intense itching. It’s also disappointing to read comments from other customers who have either never received a refund or are still waiting for any response from this company.
I agree that this company is quick to respond and friendly on social media when dealing with potential or first-time customers. However, if someone is dissatisfied with their product, requests a refund, or raises a complaint, they appear to ignore messages and fail to respond at all.
This is not how any company should treat its customers, particularly one that is still relatively small and not widely established. I find it completely unacceptable.
I also have concerns about the company’s transparency. I haven’t been able to find a physical business address, telephone number, or customer service email address—only social media accounts. Although the company presents itself as being UK-based, it appears to operate from India. It’s also unclear where the products are manufactured or where the ingredients are sourced.
Ultimately, it’s up to each individual to decide whether these products are right for them. As for me, it’s a definite NO.
Great product/ brand and great service
Great product/ brand and great service. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Poor customer service
I contacted the company to start the refund process as the fragrance is too strong for my sensitive skin. Unfortunately after contacting on FB and writing to them, I’m yet to receive any response.
Excellent products and service
I bought some products (day and night oils) which are excellent. I decided to try some other products. I misread the manufactured dates and emailed to ask about the freshness of the products. I received a detailed, considered reply which more than addressed all of my concerns. All in all excellent products and excellent service.
glides on the skin
The Sun Oil is light and actually makes the skin smooth, fades the spots. The result was evident within a few days.
Love the Karmic Sunlight serum
Love the Karmic Sunlight serum. I put in on my skin every morning before SPF. I bought it to test once and I have repurchased. Highly recommended!
Love the packaging
Love the packaging, and straight away the smell of the serums just wow, been using 5 weeks and love the products, will b buying again when I run out, which will be a while as seem to be lasting forever
I've actually been using this for about 12 months
I've actually been using this for a while now , one for night smells peppery ,one for day time to me it smells like cola cubes ....
I love both of them...
I'm 57 and I don't know if people I've not seen in a while are just being friendly and nice saying I look more like 37 ..... Only thing is this karmic skin , I'm not one for foundation I hate clogging up my pores...
I do have a more natural glow now youthful and skin feels so soft
Easy website to use
Easy website to use.
I bought both serums. Thwy have made a massive difference to my perimenopausal skin. Less dry, less tight & clearer complexion. Thank you. ❤️
Very strongly frangrenced
As with other users the customer service is non-existant. They advertise a 30 day money back but don't respond! The products are overwhelmingly strongly scented and though advertised for sensitive skin I have found it an irritant. Spent quite a lot of money and going to try a chargeback next. But I shouldn't have to!!
Most of the products are lovely bar the SPF cream
Bought the set. It's all lovely, although the SPF cream does leave a bit of a white cast, the rest of the products make up for that one product.
Does the trick 4/5!!!
I have bought the KARMIC Sunlight and Moonlight serum and have used it for the past 18/20 days. My initial concerns of some fine wrinkles lines round my eyes and pigmentation has definitely seemed to improve but have noticed some dryness around my nose. I had thought the serums are oil based so wouldn’t cause the dryness but that doesn’t seem to be the case.
I use around 6 drops of the serum for every application. Overall it’s a 4/5…
I am so disappointed with this company
I am so disappointed with this company. I made a large purchase of just under £100 on this brand in May. I emailed Karmic on the 20th of May to explain ive experienced a reaction using the day cream and would like to return it for a refund, in line with their policy. I did not receive a response. I emailed again on the 25th May and still NO RESPONSE. I cant believe they treat their customers like this. Im really appalled as I am enjoying using the day and night serum and the night-time jelly. However I refuse to give a reveiw on these products untill my query regarding the day cream is answered. Karmic please respond to this post.
Good Service
Customer Services have now sorted out the return. The emails were coming into my junk inbox instead of my inbox, will be returning the item asap.
Good Service.
I have been using it for four weeks and…
I have been using it for four weeks and my skin feels amazing and so vibrant!
Awful - the products & customer service
If I could give no stars then I would. The customer service, well the lack of, has been awful to say the least. Their website states that products can be returned within 30 days of receiving the items if the customer isn’t happy. I’m not happy with the products I bought and have been trying to return them for 2 weeks now.
The products were extremely oily and just sat on the skin, making my face look & feel extremely greasy & “wet”.
I’m Indian and believe in Ayurvedic skincare but this is a joke.
I’m not one to usually write reviews but I’m so frustrated with the whole experience & wanted to warn people not to purchase from here. There’s better brands out there…
Excellent quality and really effective.
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