Justaudivw Recenzje 

111
Wynik TrustScore: 4.5 na 5

4,5

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Oceniono na 5 z 5

Tyler went out of his way to help me even before I got to the dealership by videoing the car for me. When I viewed the car and during the subsequent negotiations he was very helpful, answered all my q... Zobacz więcej

Oceniono na 5 z 5

Just got home with our lovely caravan. Thankyou Connor,we cannot thank you enough for the excellent service and help you gave us. Connor gave excellent service from the start and when we collected the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From my initial enquiry right though to the sale, Ben at Just Audi VW was incredibly helpful. Great communication, super friendly and went above and beyond to help me secure the dream VW Transporter... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very friendly staff and felt welcomed, however they left us alone to browse. Whole process of purchasing a vehicle was really easy and we were updated regularly. Thanks to Connor for all your help... Zobacz więcej

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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

111 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(111)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 53

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Oceniono na 5 z 5

Car Buying Made Easy

I was looking to upgrade my car to a larger one as we had a recent addition to the family.
I made contact with Just Audi VW , told them what I was looking for and my budget, they didn’t have the particular make & model in stock ,but sourced a couple of cars then came back to me that afternoon.
The service from start to finish was 100% and I would highly recommend Just Audi VW.

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Bought a campervan fiat ducato 2021…

Bought a campervan fiat ducato 2021 from vw Solutions tom was brilliant iam from Scotland so from start 2 finish information and keeping in touch was first class van was well looked after clean wen got van very very helpful guys about the place no pressure but make u feel good about the place I do recommend vw Solutions they do a lot of campervan and cars ill be back 4 sure 😀 👍 Lincoln vw Solutions

9 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Just collected our new car from Ben at…

Just collected our new car from Ben at Just Audi VW, from walking in to view the car through to the excellent handover today it’s been a hassle free experience, along with plenty of coffee and no pressure it’s been a pleasure, would have no problem in recommending them, thank you Ben and Steve ☺️

5 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic service once again !!

Fantastic service once again !!!
From initial phone call to reception …. always helpful , cheerful, friendly and informative .
Last weeks call was a late afternoon emergency and a technician came out . He too was efficient and friendly !
The service team then took over and, as always too were amazing . Thank you Just Audi Angels !

18 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend Just Audi

We have always taken our cars to Just Audi in Lincoln for services / repairs.
The staff are friendly and helpful and they only carry out work on your car that is actually needed to be done, never any pressure from them. Prices are very reasonable too, not like the rip off prices the main dealers charge. They service all makes of cars too. I would have no hesitation in recommending them for a first class service.

19 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Dashcam issue

Bought an expensive dashcam to go into my Discovery that I was purchasing.
Never worked properly from the time I picked it up. Would not stayed formatted and needed to reboot and reconnect wvery time i drove.
Sent a request for a new one in and the team sorted it out. Needed an extra wire (known fault so I wonder why not a standard fit) and a new SD card but now working fine.
Always polite, courteous and good customer service. Thanks Tom and the technicians for solving this.
Would have given 5 but the fault is a known fault so may be worth incorporating the fix as standard practice.

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant!! 👍🏻👍🏻👍🏻

First time going here and I can say the selection of vehicles they have is brilliant 👍🏻 we picked our new kuga up today after a test drive last week, we noticed that the pano roof wasn’t opening when we test drive but Connor made sure it was sorted quickly and with no expense spaired and the car was serviced/ checked/ and valeted ready for us, Real genuine and nice people, great customer service!! Connor even gave my 3 year old son a luxury hot chocolate which he hasn’t stopped asking for since! So all in all I highly recommend this company! Thank you all and of course special thanks to Connor for a smooth transaction

14 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

worst dealership I have ever dealt with

bought a car in April and on the drive home I felt there was a problem with the gears as if they weren't engaging properly
I called them when I got home and they asked me to take it back 5 days later, another clever delay,
I was told they were going to do a gearbox oil service and this would resolve the problem, and that they said there was a serious problem with the gearbox and that the service will do the trick, but they couldn't fit me in for nearly 3 weeks, yet another clever move, it seems you learn every day, if you have a problem you must take it back within your 14 days with no questions asked and just give it back, DO NOT LET THIS DEALERSHIP CONVINCE YOU THAT THEY WILL SORT A PROBLEM AS THEY ARE ONLY BUYING TIME, just remember the 14 days,anyway
I took it in for the gearbox service but on the drive home felt that it was no different
I called them again and left it with them and after a while they said they wanted to take it to a gearbox specialist as even though they admitted there was a problem but they didn't know what it was,
at this point I had lost faith in them and the car, it’s the fact having a gearbox problem is a very dodgy problem and can cost £1000,s, infact the warranty company wouldn’t pay the dealership as there was no error codes and this is why the dealership rejected the car back, but because they had delayed me taking it in for the service I am now out of my cooling off period
citizens advise told me that if they couldn't repair it I was entitled to exchange for a like for like car
fortunately they had another one same year same make less mileage but it was £2000 more which I was prepared to pay, but no they offered me £2500 less than I had paid 3 weeks previously
I contacted the finance company who then opened a case for me and it took 9 weeks for them to look into it but the outcome was the same they proceeded to say there was nothing wrong with it
I have been to the ombudsman and am awaiting their response
I have also been to a main audi dealer who have done a little test drive with me and they said that there is definitely a gearbox problem
so I have now got it booked in for a full report next week
the staff at just Audi were amazing when I bought the car but the moment I had a problem they just delayed and delayed until I couldn't do anything about it
I put my trust and faith in them when they assured me that a gearbox service would stop the shoving sensation when it changed gear
but it didn't and now its worse
the staff and management at this dealership are extremely clever
if you have a problem in the first few days take your car back and get a refund because if you don't they will make sure you are out of time and be careful they are very persuasive and convincing but don't be fooled I wish I had gone to a proper Audi dealer in the first place,
REMEMBER THIS DEALERSHIP ARE VERY CLEVER, be very careful and to reiterate any problems in the 14 days take it back they cannot refuse this, this review is just to help you, it’s totally your choice

17 kwietnia 2025
Opinia niezależna
Logo Justaudivw

Odpowiedź od Justaudivw

Thank you for taking the time to share your feedback.

We are sorry to hear that you remain unhappy with your experience, but we would like to clarify the facts surrounding this case. The vehicle you purchased had covered over 104,000 miles at the point of sale. When you first raised concerns, we promptly inspected the vehicle in our workshop and no gearbox issues or fault codes were found during our tests or road assessment.

As a goodwill gesture, we carried out a gearbox oil service and adaptations free of charge to ensure everything was operating as it should. You later advised that you still felt the gearbox was not performing correctly, so we invited you to return the vehicle for a second inspection. Once again, no mechanical faults were found and the gearbox operated normally for a vehicle of its age and mileage.

Although we could not detect a fault, we offered to send the vehicle to an independent gearbox specialist at our cost for further investigation. This offer was declined and you requested to reject the vehicle instead. As no fault could be confirmed, that request was not accepted.

Following this, your finance provider instructed an independent engineer’s inspection, and their report concluded that there were no issues with the gearbox or vehicle condition. The Financial Ombudsman Service has since reviewed the case and confirmed the same outcome in our favour.

We have therefore done everything possible to assist, including independent assessments and goodwill work, and this matter has been fully concluded. We always aim to go above and beyond for our customers, but unfortunately we are unable to fix or replace components where no issue exists.

Oceniono na 5 z 5

Trading up to a bigger motor home

We were looking for a panel van type motor home. My wife found one on autotrader at JustAudiVw and the price was very good for the year and milage. We live quite a way from Lincoln but the trek was worth it. The salesman, Connor Coyle, handled our enquiry from start to finish and was professional throughout. We received a fair price for trading in our beloved T6.1 VW campervan and overall found the service provided by JustAudiVW to be first class.

30 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic to Deal With

George was superb and made the whole buying process a pleasure. No fuss or nonsense. Professional and straightforward. He made the whole process great and my wife was able to just focus on being excited. Car number 4 from these wonderful people.

27 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great Experience Buying a RAV4

I visited Just Audi VW in Lincoln to look at a Toyota RAV4. The car was in excellent condition and the staff were very friendly and helpful. I never felt pressured, just given the chance to look around and take a test drive. I decided to buy the car the same day. A big thank you to Tom and all the team for their time and support.

11 września 2025
Opinia niezależna
Oceniono na 1 z 5

Vehicle with serious defects

So vehicle i bought have some serious issues and dealer is refusing to repair the vehicle.
Few weeks into ownership started to hear fairly audible wining noise, booked it in with dealer, and they blamed the tyres saying they are "saw toothed " and wanted me to pay for replacing all of them.
I didn't believed them and booked the vehicle with bmw to get inspecteted.
Bmw found that all 4 alloys are buckled very poorly refurbished,1 front got a lot of material removed, and both rears welded.
Also differential is leaking and propshaft coupling is split. Alloys are refurbished by this dealer prior me collecting the vehicle, i wast informed about refurbishmen uppon collection.

2 sierpnia 2025
Opinia niezależna
Logo Justaudivw

Odpowiedź od Justaudivw

Hello, thanks for taking the time to leave us a review, we appreciate all feedback given. We are sorry to hear you are dissatisfied with your purchase.

For clarity, your vehicle underwent our full internal safety and quality inspection prior to collection, and no such issues were identified at that time. You have since covered almost 6,000 miles in the vehicle, which confirms the issues reported were not pre-existing at the point of sale.

With regard to the wheels, refurbishment is a common practice in the motor industry and does not, in itself, constitute a defect. Had there been any safety concerns, these would have been highlighted during our checks.

We remain committed to providing transparent and fair service, but we cannot accept responsibility for issues that develop through normal use after several thousand miles of motoring.

We do value you as a customer and, while we may not agree on this matter, we remain committed to supporting you where we can going forward. Should you wish to discuss this further, please feel free to contact us directly.

Oceniono na 5 z 5

Excellent service !!

Excellent service !!! Used them for years and never let me down . Always helpful, always ready when I need them !!! Staff just gorgeous and helpful too .
Love them to the bits !!! I’m telling you now 😉
Highly Recommended!!!!

18 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Made an appointment with young Chris to…

Made an appointment with young Chris to look at my A7,they diagnosed Audi had fitted the wrong sump washer on an oil service and fitted a new one for me.Excellent service,clean waiting area and would fully recommend.

17 maja 2025
Opinia niezależna
Oceniono na 5 z 5

A seamless and pleasant experience…

A seamless and pleasant experience start to finish.

Alex was my Sales Executive and he was perfect balance of proactive and attentive without being pushy. He was happy to answer any questions open and honestly, whilst also giving suggestions of other vehicles they could offer within my specification.

Alex went above and beyond by maintaining regular contact with me, even out of hours, and managed to get the car ready for me the next day. The car is in immaculate condition, and any necessary work (which was already limited) was done prior to sale.

Their warranty is comprehensive and very reasonably priced, and the aftercare from Alex has been flawless.

All other staff were also very friendly and helpful.

I really have nothing but positive things to say. Thank you.

2 maja 2025
Opinia niezależna
Oceniono na 5 z 5

BMW X3

Just want to say a big thank you to Ben and marytn for looking after us when we bought our new car saw the car on Sunday made a quick call on the Tuesday and picked it up on the Wednesday the whole deal was completed in a excellent time and manor. To say Ben was a trainee he did a fantastic job. Many thanks

9 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

FAULTLESS EXPERIENCE

Honestly I cannot fault this dealership at all, in the past I have been given a car with issues so I was a bit weary, but Ben was a start throughout the whole process, if anyone higher up sees this he needs a raise!! he was so welcoming and very supportive throughout the whole process in regards to my new Audi s3. Keep up the solid work Ben

15 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Travelled from Central Scotland to…

Travelled from Central Scotland to Lincoln to look at a 2023 VW ID3 advertised by Just Audi/VW. To be honest, I'd wanted to buy it on spec and have it delivered, as a 700-mile round day trip was a bit daunting. Salesman Connor explained they don't offer delivery, and need prospective buyers to view the vehicle before purchase.
The car was ready when I arrived, absolutely
immaculate. Despite the low mileage, they had fitted four new Bridgestone tyres, and completed a full £700 service (I was given a copy of the invoice).
Connor was very helpful and pleasant to deal with. The premises are large and every bit as pristine as any main dealership.
The car ran faultlessly on the 350-mile journey home and its new owner (my daughter) is absolutely delighted with it.
I thoroughly recommend both Connor and Just Audi/VW without hesitation.

8 marca 2025
Opinia niezależna

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