Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Zobacz więcej
Reakcja na opinię
I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Zobacz więcej
Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.
Dane kontaktowe
1 Garrick Road, NW9 6AA, London, Zjednoczone Królestwo
- 014 0354 0137
- trustpilot@joke.co.uk
- www.joke.co.uk
2,2
Słaba
16 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I found this spray to be more pink then…
I found this spray to be more pink then red very disappointing
21 marca 2021
Arrived on time in perfect condition
Arrived on time in perfect condition. Highly recommend purchasing from them
20 marca 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
I ordered a wig for my birthday party
Fabulous and speedy service
I ordered a wig for my birthday party - a virtual party of course!!!
It was easy to order and it arrived really quickly just two days later. The wig is exactly as described and pictured. It is good quality and good value for money. I would definitely use Joker's Masquerade again. Highly recommended.
15 marca 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Lovely dress that comes in a good size…
Lovely dress that comes in a good size range rather than the lucky dip of one size fits all. Nice to have the gloves included. Good price and great delivery.
10 marca 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Very pleased with the speed of…
Very pleased with the speed of delivery.
However I ordered two red afro wigs for a Charity run a friend and I are doing and they were not identical products i.e. not made by the same company and slightly different which was a bit annoying.
10 marca 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 4-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Great Service
My order was delivered in less than 5 days!! Amazing service, really pleased with my suit
4 marca 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Sizing was good and quality was higher…
Sizing was good and quality was higher than costumes ive bought elsewhere. Delivery time was excellent
22 lutego 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
It was so small
It was so small - wouldn’t go on my head. Said on size fits all!!!!
Unusable.
10 lutego 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your feedback.
We are really sorry to hear that about your experience
We have sent you a direct email
Paid around £12 for next day delivery…
Paid around £12 for next day delivery on Saturday. It arrived one week later.
Costume looks good, but delivery times so far was very poor.
31 stycznia 2021
Odpowiedź od Jokers' Masquerade
Hi jack , Thank you for your feedback. We are really sorry to hear that about your experience . We can see this issue has been resolved as it was ordered after the 3pm cut off please check your inbox as we have emailed you directly. Apologies for any inconvenience caused and thank you for your time. Kind regards, Customer Service
Quick delivery and the costume is…
Quick delivery and the costume is decent quality. I would use this company again.
30 stycznia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
This is just as advertised
This is just as advertised, got it on time to recomed this site to anyone
30 stycznia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Great wig with lots of customisation
20 stycznia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Absolutely brilliant costume,my mates…
Absolutely brilliant costume,my mates will be in stitches when I turn up in this 😂😂😂
17 stycznia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Really pleased with my order
6 stycznia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Arrived very quickly and was exactly…
Arrived very quickly and was exactly what I wanted
29 grudnia 2020
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.