Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Zobacz więcej
Reakcja na opinię
I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Zobacz więcej
Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.
Dane kontaktowe
1 Garrick Road, NW9 6AA, London, Zjednoczone Królestwo
- 014 0354 0137
- trustpilot@joke.co.uk
- www.joke.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perfect for my needs
Item arrived and was exactly as described. Turned up well in time for planned party.
I'd definitely use again based on my positive experience.

Odpowiedź od Jokers' Masquerade
The clothes fit as I'd hoped for
The clothes fit as I'd hoped for. The trousers are elasticated, but that's to be expected for a fancy dress outfit. The value for money isn't amazing, but could be far worse.

Odpowiedź od Jokers' Masquerade
The first suit I ordered was to small…
The first suit I ordered was to small although the size order was what I normally wear. The second suit was the next size up and fitted well and I had no complaints.
The product was packaged well and arrived within 2 day which I was impressed with.
One or 2 neighbours has see the suit and said how well it fitted.

Odpowiedź od Jokers' Masquerade
The item arrived as per promise
The item arrived as per promise, and it looked like as advertised. Thank you.

Odpowiedź od Jokers' Masquerade
Very easy purchase of a Star Wars…
Very easy purchase of a Star Wars themed suit. Suit is great and fits nicely for my frame. Trousers are smaller that advertised but fit me fine. Postage was quick and cheap. Many thanks.

Odpowiedź od Jokers' Masquerade
Red wig for The Red Witch in GOT.
The wig is just the right shade of red and very luxurious ! Love it! Will be perfect for my costume of The Red Witch from GOT.

Odpowiedź od Jokers' Masquerade
The costume I ordered was a Dr Evil in…
The costume I ordered was a Dr Evil in size XL. Was it XL? Was it heck! I got the top on before realising there was a size problem and unfortunately the only way I could get out of it was with scissors! Ruined! Amazon came to the rescue with their identical XL and guess what, it fitted fine. So not only did I pay a slight delivery premium, had I been able to return it I'd still have to pay return delivery and all because I believe someone put a standard size in an XL package. In two minds about seeking a refund via my credit card provider for goods that weren't as described. I haven't contacted the company concerned because frankly I don't trust them to deal with what is actually a complaint. Nevermind.

Odpowiedź od Jokers' Masquerade
The item was such good quality
The item was such good quality, much better than I’ve had off other fancy dress sites and for such a reasonable price as well. Good sizing and size guides available. Item arrived super quickly as well!
Deffo will use the site for future costumes

Odpowiedź od Jokers' Masquerade
JOKERS! Brilliant!
The outfit arrived in good condition, service was fast and professional. I was really happy to see a fancy dress website which offered PLUS SIZE outfits, so many other websites failed to do so. So thank you again!

Odpowiedź od Jokers' Masquerade
Costume was of decent quality
Costume was of decent quality, a good fit & looked good, esp with the extra items, boot covers, belt, cape.
Very pleased with it.
Also the service was very good, with the item arriving in the time expected.

Odpowiedź od Jokers' Masquerade
Put an order in on Thursday paid 7.99…
Put an order in on Thursday paid 7.99 for next day delivery,
event is today Sunday and it still has not arrived.sent an e-mail regarding the issue.still no reply. having spent 75 pound which is wasted now. I can say I am not best pleased.

Odpowiedź od Jokers' Masquerade
Jokers removed my original review
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medicine… company did not deliver my purchase due to an "incorrect address" then told me they would refund me next week once goods were returned. Then i had an email saying it will take upto 30 days to get a refund as they were unsure when the item would be returned by the royal mail. I contacted them and the response was I needed to be "patient".
Absolute joke

Odpowiedź od Jokers' Masquerade
Excellent product
Excellent product, fast delivery and really happy with the quality of the bunny costume I ordered. It was really affordable too so I was shocked how good the product was. It made our Easter and many other children’s Easter and lifted their spirits. Thank you.

Odpowiedź od Jokers' Masquerade

Odpowiedź od Jokers' Masquerade
Easter bunny outfit looked amazing…
Easter bunny outfit looked amazing everything included

Odpowiedź od Jokers' Masquerade
Absolutely love this site and love my…
Absolutely love this site and love my deluxe Easter bunny... the kids at school will love it

Odpowiedź od Jokers' Masquerade
The item has been chosen for an event…
The item has been chosen for an event which we hope to take place in May. The theme is to be the most outrageous. This will definately take some beating. It looked really good when I tried it on.

Odpowiedź od Jokers' Masquerade

Odpowiedź od Jokers' Masquerade
My daughter loves her new Anna dress…
My daughter loves her new Anna dress great price great service

Odpowiedź od Jokers' Masquerade
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