Jokers' Masquerade Recenzje 

15 527
Wynik TrustScore: 2 na 5

2,2

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.

Oceniono na 1 z 5

Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Zobacz więcej

Oceniono na 2 z 5

Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z kostiumami
  2. Sklep z artykułami imprezowymi

Napisane przez firmę

Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

16 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,2

Wszystkie recenzje

(15 527)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfect for my needs

Item arrived and was exactly as described. Turned up well in time for planned party.
I'd definitely use again based on my positive experience.

17 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 4 z 5

The clothes fit as I'd hoped for

The clothes fit as I'd hoped for. The trousers are elasticated, but that's to be expected for a fancy dress outfit. The value for money isn't amazing, but could be far worse.

16 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 4-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

The first suit I ordered was to small…

The first suit I ordered was to small although the size order was what I normally wear. The second suit was the next size up and fitted well and I had no complaints.
The product was packaged well and arrived within 2 day which I was impressed with.
One or 2 neighbours has see the suit and said how well it fitted.

16 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

The item arrived as per promise

The item arrived as per promise, and it looked like as advertised. Thank you.

16 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

Very easy purchase of a Star Wars…

Very easy purchase of a Star Wars themed suit. Suit is great and fits nicely for my frame. Trousers are smaller that advertised but fit me fine. Postage was quick and cheap. Many thanks.

13 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

Red wig for The Red Witch in GOT.

The wig is just the right shade of red and very luxurious ! Love it! Will be perfect for my costume of The Red Witch from GOT.

13 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 1 z 5

The costume I ordered was a Dr Evil in…

The costume I ordered was a Dr Evil in size XL. Was it XL? Was it heck! I got the top on before realising there was a size problem and unfortunately the only way I could get out of it was with scissors! Ruined! Amazon came to the rescue with their identical XL and guess what, it fitted fine. So not only did I pay a slight delivery premium, had I been able to return it I'd still have to pay return delivery and all because I believe someone put a standard size in an XL package. In two minds about seeking a refund via my credit card provider for goods that weren't as described. I haven't contacted the company concerned because frankly I don't trust them to deal with what is actually a complaint. Nevermind.

12 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

We have a process for faulty items which includes free returns labels, which is why we must be notified of any issues so we can rectify this for you. This is made clear on our website.

Kind Regards
Customer Service

Oceniono na 5 z 5

The item was such good quality

The item was such good quality, much better than I’ve had off other fancy dress sites and for such a reasonable price as well. Good sizing and size guides available. Item arrived super quickly as well!
Deffo will use the site for future costumes

11 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 4 z 5

JOKERS! Brilliant!

The outfit arrived in good condition, service was fast and professional. I was really happy to see a fancy dress website which offered PLUS SIZE outfits, so many other websites failed to do so. So thank you again!

11 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 4-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

Costume was of decent quality

Costume was of decent quality, a good fit & looked good, esp with the extra items, boot covers, belt, cape.
Very pleased with it.
Also the service was very good, with the item arriving in the time expected.

10 sierpnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 1 z 5

Put an order in on Thursday paid 7.99…

Put an order in on Thursday paid 7.99 for next day delivery,

event is today Sunday and it still has not arrived.sent an e-mail regarding the issue.still no reply. having spent 75 pound which is wasted now. I can say I am not best pleased.

11 lipca 2021
Opinia niezależna
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi



Thank you for your feedback.



We are really sorry to hear that about your experience



Please provide your order number so we can investigate further

Oceniono na 1 z 5

Jokers removed my original review

Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medicine… company did not deliver my purchase due to an "incorrect address" then told me they would refund me next week once goods were returned. Then i had an email saying it will take upto 30 days to get a refund as they were unsure when the item would be returned by the royal mail. I contacted them and the response was I needed to be "patient".

Absolute joke

30 czerwca 2021
Opinia niezależna
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi



Thank you for your feedback.



We are really sorry to hear that about your experience



Please email your order number so we can investigate further

Oceniono na 5 z 5

Excellent product

Excellent product, fast delivery and really happy with the quality of the bunny costume I ordered. It was really affordable too so I was shocked how good the product was. It made our Easter and many other children’s Easter and lifted their spirits. Thank you.

5 kwietnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

Always deliver on time and with…

Always deliver on time and with excellent customer 2

3 kwietnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

Easter bunny outfit looked amazing…

Easter bunny outfit looked amazing everything included

2 kwietnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

Absolutely love this site and love my…

Absolutely love this site and love my deluxe Easter bunny... the kids at school will love it

1 kwietnia 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

The item has been chosen for an event…

The item has been chosen for an event which we hope to take place in May. The theme is to be the most outrageous. This will definately take some beating. It looked really good when I tried it on.

24 marca 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

Excellent service

Excellent service, arrived very quickly.

24 marca 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

Oceniono na 5 z 5

My daughter loves her new Anna dress…

My daughter loves her new Anna dress great price great service

22 marca 2021
Logo Jokers' Masquerade

Odpowiedź od Jokers' Masquerade

Hi

Thank you for your 5-star feedback.

We are happy that you are pleased with your items and our service.

We look forward to your next purchase with us.

Kind regards,

Customer Service

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