Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Zobacz więcej
Reakcja na opinię
I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Zobacz więcej
Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.
Dane kontaktowe
1 Garrick Road, NW9 6AA, London, Zjednoczone Królestwo
- 014 0354 0137
- trustpilot@joke.co.uk
- www.joke.co.uk
2,2
Słaba
16 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Same superb service
Same superb service
nice easy website
excellent prices and delivery
totally hassle free
4 października 2021
Odpowiedź od Jokers' Masquerade
Thank you for your great feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
We ordered 4 pairs of echo goggles to…
We ordered 4 pairs of echo goggles to go along with our outfit, for the price we expected it to not be as high quality, but we are super impressed with the design and quality and well worth the money! Definitely be recommending to other people :)
4 października 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
Great service
Great service; product arrived on time, good quality. Happy customer!
2 października 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service.
Falling angel costume!The quality is amazing 🤩 and worth…
The quality is amazing 🤩 and worth every penny I would buy again I just have for my son amazing company thank you
2 października 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
Odpowiedź od Jokers' Masquerade
Thank you for your lovely feedback. We are happy that you are pleased with your items and our service.
Top class good quality outfit delivered…
Top class good quality outfit delivered promptly
1 października 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
Easy to order and fast delivery
Easy to order and fast delivery. Just what I wanted. Brilliant
1 października 2021
Odpowiedź od Jokers' Masquerade
Thank you for your great feedback. We are happy that you are pleased with your items and our service.
such an easy process doing the order…
such an easy process doing the order and a good delivery time
8 września 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service.
Quick delivery and item great
8 września 2021
Odpowiedź od Jokers' Masquerade
Thank you for your lovely feedback. We are happy that you are pleased with your items and our service.
Great service & prompt delivery!
8 września 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
Xenomorph Butt Kicker! 10/10
Brilliant product! So happy with how it came, cinches your waistline and makes you feel quite cool! I’ll definitely order here again if I need an outfit, but for now 10/10! Quality was great, not expecting it to be quite as good as it was!
7 września 2021
Odpowiedź od Jokers' Masquerade
Thank you for your feedback. We are happy that you are pleased with your items .
Super quick delivery and great value for money!
Ordered a Scarecrow costume for Halloween and it arrived super quick. The same costume was on another site and it cost almost double, so definitely happy I went went with Jokers instead. Great value for money, would definitely recommend!
7 września 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service.
Really helpful member of staff who…
Really helpful member of staff who helped to redirect the delivery when I clicked on the wrong address, thank you.
4 września 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with our service.
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
Great product and great service
Great product and great service. Would highly recommend.
1 września 2021
Odpowiedź od Jokers' Masquerade
Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,
Last minute costume!!
So I had to order my costume literally last minute as I had a circus performance the next day. I didn’t realise I had to order it online, but the staff were absolutely amazing helped me order it online while at the door then as they went inside to get the costume staff brought out a selection of sizes for me to choose from. Excellent costumers service 100% recommend!!
20 sierpnia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Quick delivery and great, funny costumer
Came really quick, outfit was great and won best dressed - very good for the price.
19 sierpnia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Great
Good choice of items order arrived promptly and was good quality. Would use again.
18 sierpnia 2021
Odpowiedź od Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.