Not very good quality jeans, disappointed with the material and very thin. They do allow you to return but it will cost you the postage which isn't included in the refund. It's frustrating h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered coat from them. Following 2 weeks waiting for order to be shipped got email saying order could not be processed and if i wanted item to reorder. No reason why order could not be processed no... Zobacz więcej
I have lost a lot of weight so buying new clothes is new to me and unsure of sizes, seem to be about a 20/22 currently, I asked them about the size for the Ruby Reverie Paisley Faux Fur Wrap as it sa... Zobacz więcej
Good budget clothing. I bought a blue blazer for summer - I didn't expect high end but it looked little different to one I spotted in the Goodwood shop at five times the price I paid at Joe Browns.... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Visit Joe Browns for original men's clothing, unique women's clothing and funky accessories that won't be found on the High Street.
Dane kontaktowe
Brown Lane East, LS11 0BT, Leeds, Zjednoczone Królestwo
- 01132706655
- TrustPilot.Reviews@joebrowns.co.uk
- www.joebrowns.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
13 days later still waiting for it to be dispatched
Ordered 12 days ago and my item has not been dispatched yet even though it explicitly stated as being in stock when I ordered.
I have emailed twice and not had a reply from customer service yet.
Absolutely terrible service. Wish I had read the reviews first, always thought this was a good company.
ORDER NOT FULFILLED.NOT ADVISED IT WAS CANCELLED
Ordered Waistcoat product J4777A42 Size 42 on 9Th November. No sign of it being delivered so my wife phoned today to check on progress. was told by customer services i wouldnt be receiving it as it was out of stock and wont be getting any more in.
Poor customer service when they dont even bother to tell you order is cancelled. Why advertise goods if you have no intention of fulfilling customers orders?? Poor show. Wont be buying from them again.
This company is great!!
This company is great. The designs are unique. It is always very hard to decide what to buy because of the way they are portrayed in the catalogue - vibrant colours with good style and reasonable prices.
ONE BIG PROBLEM that requires some attention is the size range for women which seems to stop at 18. Is there anywhere you cater for size 20+? (My wife would love you dearly) Gentlemen sizes are a good fit, although in shirts I take a size larger. Prefer baggy. Overall a brilliant company.
Barry W Buttery.
Poor returns process. Use someone else.
My girlfriend ordered a pretty substantial order. Most of the stuff she is happy with, a few things to be returned. Unfortunately they use Evri for returns, and living in the Highlands Evri don't believe anywhere beyond Inverness exists. So to return these products to an Evri drop off point involves roughly a 140 mile round trip. For that reason it will be our first and last purchase.
I can't say what the product was like…
I can't say what the product was like as we haven't received it yet. I ordered a dress for my sister 12 days ago for a family occasion yesterday. I contacted Joe Brown's said it was a courier problem. Sorry they need to find a new courier. First and last time with Jow Brown
Useless customer service
I have made a purchase via nectar app to get nectar points. Initially, points were awarded, then Joe Browns informed nectar than I no longer qualify for the points and points were taken away.
When I contacted customer support, initially they tried to say it’s Necar who is responsible for it. When I pointed out that it was them who took it away, they just a took it on board but did noting to resolve the issue. This was disappointing. Why bother adding yourself to nectar and then never award points earned? Sounds like a scam.
Very poor indeed.
I’ve been shopping with Joe Browns for several years now, but I have to say, the quality has noticeably declined while the prices have become increasingly unreasonable. My main frustration is the slow processing time. From placing an order to when it’s finally handed off to the courier. Amazon, for example, an order is dispatched and delivered by the next day, but Joe Browns is simply too slow for today’s market. My most recent purchase, which was in stock, took four days just to leave the warehouse. This will definitely be my last order from a company that used to be pricey but offered great quality. Now it’s even more expensive, but the quality just doesn’t measure up anymore. For instance, I bought a long military coat; while the coat itself was acceptable, the buttons were cheap plastic and poorly attached. Very, very disappointing.
Poor quality clothes and don’t refund properly
A friend says they are great but my experience bad.
I ordered a shirt from them; horribly ill-fitting. Medium-sized but had a massive waist. Sent it back with their label. They refunded me about 2 weeks late, but didn’t refund the postage charge. So I had to pay to receive the worst-fitting clothing item I have ever received. Won’t be ordering again from them.
Very disappointed with the quality
I bought the heron striped duvet cover sheets and pillowcase.
Only for the guest bedroom. But very disappointed with the quality, thin flimsy and very difficult to iron.
Will go back yo my Dunelm bedding.
Great clothes, terrible buttons
Wanting to review a specific item, but I can't as I don't have a Joe Browns account...
Recently ordered the 'Sensational Mid-Length Military Coat Port (39/41)', which was delivered fine and no issues. However, upon opening the item I saw the buttons were a very cheap feeling plastic material. This is such a shame, as the jacket overall is wonderful, but the lack of quality in the buttons severely lets it down and has made what was supposed to be a wonderful birthday present feel honestly a bit tacky, especially on an over £100 jacket.
Need to investigate more to see if the buttons can be removed and replaced, otherwise this will sadly be a regretted purchase.
Prices hike
Have ordered many things from here but I draw the line at the higher pricing. Who can afford £50.00 for a blouse these days... think I'll be shopping elsewhere from now on.
Ordered on 22nd Sept 8 days…
Ordered on 22nd Sept 8 days ago...confirmation was sent....I have not received my goods.....they ignore emails that I have sent...and one of the emails they tell you to send just gets sent back as unknown...DO NOT TRUST THIS COMPANY....
Brilliant call centre agents
The call centre agents are fantastic- calls are answered quickly by real people, the three ladies I have talked to have all been friendly and efficient- even though I’d made a mistake with my online order they sorted it out quickly. Clothes are also brilliant quality, last well & fit nicely.
Great products
Great products, great quality and the best customer service
Sending It Back
Ordered one of their blazers as it looked really smart on the website where, it was described as sand.
More like wet sludge. The sand they're referring to must be the dark wet stuff left when the tide goes out. Having said that it does fit well, and it's well made. Hence the extra star. Just a shame the reality doesn't match the advertisement.
Been back to to Joe Brown's...
Been back to to Joe Brown's at Meadowhall Shopping Mall, near Sheffield, which is our nearest branch. We were just browsing, with no particular intention to buy anything... but the thing is, Joe Brown's clothing is distinctive and different from most other companies' clothing. It's not cheap... but I think the quality of their products generally justify the prices. Anyway, by the time we left the store I'd somehow managed to spend nearly £300 on items I'd had no intention of buying when I entered the store!
It's always an enjoyable experience, visiting Joe Brown's in Meadowhall; the ambience, decor, layout, music and staff all go a long way to keeping us going back.
*Special mention to Miranda, who was effortlessly helpful and a pleasure to deal with!
I find joe browns cloths fashionable…
I find joe browns cloths fashionable for my age and very stylish
Fits perfectly looks good and packaged…
Fits perfectly looks good and packaged well . Delivery very prompt
Don't even deserve one star
Don't even deserve one star. One of the most disgusting companies I've ever shopped with. Wish I had read this site reviews first. NO customer Service at all after you pay your money. Very slow ordered a week ago and still not sent. Will not cancel my order. If this doesn't arrive this week I'll be calling the bank and trading standards. DO NOT SHOP WITH THIS COMPANY THEY SHOULD BE CLOSED DOWN.
Order WAC7459623
Bold, funky and fun assortment
•Really funky and fun clothing.
• Eccentricity and Classy
• A brilliant service and good designs
• Lovely accessibility to something a little bit unique and essentially different.
I have used these for some time now. Generally a great customer service and courier service.
Issues in supply or delivery can occur yet they have it seems resolved the minor issues.
I really love the super styles. That just the happy when wearing these can really feel lovely. The quality is really good. I so love the variety and ranges from wardrobe to homeware.
*
• Jolly fun
• Occasion suitable for variety
• Excellent Quality
• Bold exercise companion
• Really comfortable
• Our friend to party
• Walking with that rosy feeling
• Nicely styled
• Sweet by title & pretty cute
These sweet little platform pumps are great for wearing on the platform to adventure. From pairing with a seaside stroll to a gravitational workout.
They're pretty, unique and essentially gorgeous with workout leggings to party frocks or something exclusive.
They are definitely creative, beautiful as happy feet appreciation. Bought my tootsies some roses. Really lovely to wear. Lots of lovely comments too.
I've worn these on travels and for physio and something just really reaffirms a good purchase. Fun for feet.
Verified Consumer
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