I want to recognize Santiago for the outstanding help he gave me. I was booking a hotel during a difficult and stressful time while preparing for a funeral, and Santiago made the process so much easie... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My experience at the Long Island Marriott was heaven sent .Sheldon and his staff did a great job of making sure all my needs were fulfilled. I have been at this facility many times in the past.Sheldon... Zobacz więcej
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I just made reservations via landlines. The agent I spoke with, I believe her name was Jolene??. Your agent was extremely helpful professional, experienced and pleasant to speak too. If this young la... Zobacz więcej
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I was in a very stressful situation in booking my niece a room because her airline had canceled the flight. I live 1 1/2 hrs away and I was not able to get back to Atlanta to pick her up from the airp... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Dane kontaktowe
205 Datura St 10th Floor, 33401, West Palm Beach , Stany Zjednoczone
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4,2
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Your whole operation is a scam!
This intelligent scammer ran a scam on me and deserves to be disciplined? Matter of fact this organization needs to be dissolved, what a bunch of grifting scammers you are!
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
We’d love to help! We have searched our system, but we are having difficulty finding your reservation with the information you provided. Please provide the itinerary number for your reservation, beginning with H. Feel free to contact us at Reviews@HotelPlanner.com. We look forward to hearing back from you and assisting!
Kindly,
Melanie P.
Very professional
Very professional, very helpful, courteous & pleasant & knowledgeable
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Worked to find best rate available.
Worked to find best rate available.
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Christine was very nice very helpful…
Christine was very nice very helpful and was eager to help me find a solution to my problem. Great job.!!
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Very Well done for scheduling rooms and…
Very Well done for scheduling rooms and rates ...
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Was very helpful and was very…
Was very helpful and was very informative
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
The reservation agent was helpful in…
The reservation agent was helpful in assisting me in making reservations.
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Dominic was awesome!
Dominic was friendly, patient, courteous and professional. He did a great job!
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Double Deluxe..! Staying here for the second time and…
Staying here for the second time and witnessed astonishing service going on twice now.
8 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Good service
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Romel was terrific in making my…
Romel was terrific in making my reservation. Good humored and kind - the best customer service!
12 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Calvin was very helpful
Calvin was very helpful. He helped me pick out a room that would meet my needs on the date I needed.
10 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Surprisingly easy
Surprisingly easy. Very professional and courteous; Very pleasant; very efficient
10 lipca 2026
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Shelia was very helpful with my booking…
Shelia was very helpful with my booking and understanding of my circumstances and the urgency.
11 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Terrible Agent with Priceline
The agent was not listening to the reason I called, “ which was to ask what the latest checkout time I could get was.” because I had the hotel app on my phone and I am a member of IHG so I could book through my app. Then proceeded to lead me to believe there was only one room left, and if I did not book, I would not be able to get a room. Not being familiar with the area I was booking in. I booked with this woman. She charged me 50 extra dollars there was several rooms still available. The hotels elevators did not work and when I went to wash my clothes, the dryer did not work. I was not offered a solution to that problem. As a elite member of IHG, I was very disappointed with the service I got through that agent.
9 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for reaching out to us. We wanted to let you know that we are currently working on your request.
If you have any immediate questions or concerns, please feel free to contact us at Reviews@HotelPlanner.com!
Kindly,
Melanie P.
It was quick
It was quick, easy to understand and Traci was quite helpful
11 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
David was awesome and he spoke English…
David was awesome and he spoke English i would love to deal with him on a daily basis
11 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Friendly and helpful service
Stephanie did a great job listening and helping me get a room One suggestion that I would have to improve the service is reading back the terms to me was rushed and I couldn't understand it all
11 lipca 2026
Opinia niezależna
Odpowiedź od HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.