Dennis came to my house a couple days ago, explained what he was doing and why, and got the job done, quickly and professionally Dennis was a nice guy and the company can now see this No issues wit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very happy with service and outcome. Engineer from Hoopers, appointed by my insurers, arrived as arranged and examined the screen. He was very courteous and took time to listen to my concerns. advisin... Zobacz więcej
Hoopers have completely undervalued my vehicle figures are completely off now vehicle is sitting causes more issues. Hoopers are favourable to the insurance company that have called them out they are... Zobacz więcej
I was going to give 4 stars, as a time slot between 8am -4pm is pretty hard to work with when you are doing driving lessons.However after explaining my situation Nigel the engineerAssesor gave me an h... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Sidney H Hooper & Co Ltd - The UK's leading claims and technical support services provider. Call today 0151 289 9988.
Dane kontaktowe
South Boundary Road, L33 7SF, Liverpool, Zjednoczone Królestwo
- 0151 289 9988
- enquires@hoopers.org.uk
- www.hoopers.org.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 6% z negatywnych recenzji
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Excellent Service & Professional Inspection
I had my vehicle inspected by Sidney H Hooper & Co after a rear-end incident, and I’m genuinely impressed with the service. The engineer who attended was very supportive, professional, and took the time to inspect the car thoroughly — even checking areas beyond the basic requirement.
The whole process felt smooth and well-handled, and the engineer’s polite behaviour and clear communication made a stressful situation much easier. I truly appreciate the effort and professionalism shown throughout.
Highly recommended — thank you for the great service!
Very professional and courteous visit…
Very professional and courteous visit from the assessor.
2 month of stupidity
The specialist came twice to check my car. What he said was the car is fine and will be fully repaired and paid for. And they end up saying my car was written off after 2 and half month of back and forth. They are useless. And I never recommend them. The specialist took 2 weeks or more just to send the report to hooper. So disappointing!

Odpowiedź od Sidney Hooper & Co
Very good assessment.
It only took one phone call to arrange an appointment for the independent assessor to attend and there was a wait of a week. I was given an afternoon slot between 12 and 4. I was sent confirmation of the appointment.
On the day, I hadn't heard anything and called to make sure they were coming. The assessor, Steve, called me half an hour before he arrived.
I have to say that he was very knowledgeable and efficient. He was able to reassure me that, although the car was uneconomical to repair, it wasn't a Cat S.
I would recommend Hoopers very highly.
I was going to give 4 stars
I was going to give 4 stars, as a time slot between 8am -4pm is pretty hard to work with when you are doing driving lessons.However after explaining my situation Nigel the engineerAssesor gave me an hours notice by phone and Turned up nice and early so i was able to still go about my work after that .He was very professional,polite ,informative and helpful.Hence the 5 stars!
Simple inspection as my bike was a…
Simple inspection as my bike was a written off already by an engineer but the inspector turned up on time and was very pleasant in not so nice time in my life
Avoid these useless assessors
The assessor that came must have been blind or just plain stupid, is blind with not seeing the damage on my car, lots of damage and the assessor only seen a scuff on the bumper and the broken grill, I'm also not sure how they assessed my car without putting it on a lift,
They must be getting paid extra off esure to say theres no damage when there clearly is
Absolutely fantastic service
Absolutely fantastic service, thorough inspection of vehicle no hassle at all,wud highly recommend,thanks,
Timely professional
Timely arrival of engineer. Rapid assessment.
Hi, I was very easy to book appointment
Hi, was very easy to book on what’s app
Very slow service
Took Hoopers 3months to finally authorise repairs to motor home following mice damage. Repairer had difficulty getting same person to respond and insurance company appeared to have same difficulty. Appeared Hoopers wanted payment for 2nd visit and finally settled for video and phone call. Could and shoujj on d have been authorised much sooner, resulting in us having no motor home for a long time.
Great service 5*
Highly Professional
Mike was very professional and carried out his examination efficiently.
The inspector Wayne was great
The inspector Wayne was great, came on time, called me before to let me know when he will arrive, and knew what he was talking about when he looked at my car! Made me feel at ease (as a female driver). Thanks
Waste of time
Waste of time! Took 2 weeks to come out and inspect my vehicle, took a few pictures and without fully inspecting my vehicle wrote it off. My advice is get a second opinion definitely!
The Engineer was highly knowledgeable…
The Engineer was highly knowledgeable about vehicles and clearly understood what was needed to repair my car. He was curious and courteous , and delivered an excellent service. Well done.
I was called in advance to inform me of…
I was called in advance to inform me of the time he would be arriving and also after inspection of my vehicle,i found him to be very polite and professional a credit to his Company and profession.
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