Homesdirect365 Recenzje 

6802
Wynik TrustScore: 4 na 5

3,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It’s taken me far too long to leave this review, but I absolutely adore the furniture from this business! The purchase of our cabinet for our kitchen is our second from Homesdirect365. We previously p... Zobacz więcej

Oceniono na 5 z 5

Very good service. Driver called ahead of the delivery he then unloaded and placed my delivery in the correct room he helped with unpacking with no problem at all we checked over my purchase which w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I absolutely adore my exquisitely carved, Rocco , antique white, french style headboard. My two young nieces think that I have a Disney princess bed. It is pure luxury with quality entwined. Karl who... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Product was a wooden phone box. Easy to assemble but the wood was dirty/mouldy as if it had been left in a damp environment for sometime. The door clasp was completely bent but luckily was still usa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni

Napisane przez firmę

Homes Direct 365 is based in Darlington in the North East of England, specializing in stylish furniture, mirrors and lighting. We are based solely online and therefore unfortunately do not have a showroom. Our philosophy is that your home should reflect your own individual style and aspirations. Whether dining, relaxing or sleeping, the timeless furniture designs you will see in this online store will enhance your environment to give you years of pleasure. Our sales team are highly trained, experienced and dedicated staff who wish to look after our customers every step of the way, from any queries you may have prior to your purchase through to an excellent after sales service. At Homes Direct 365 we're passionate that everyone should have access to high quality furniture. We're here to make your life easier; our website helps you to quickly find what you're looking for. Our range of products includes bedroom, dining, bathroom furniture, mirrors and lighting and much much more.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(6802)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great mirror at a good price

Great mirror at a good price. Only negative was time to delivery for what was an ‘in stock’ item.
Delivery service also needs sharpening up as these days being given a 12hour (7-7) window until phoned by driver 1hour before delivery is out of touch with modern customer expectations.

16 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your review and the time you took to write it.
We are delighted to hear that you are satisfied with our services.

Oceniono na 5 z 5

Direct, easy, smooth sailing experience

The delivery was smooth sailing. Karl, the delivery man was super kind and provided a helpful service.

15 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

Your kind feedback will be passed on to Karl :)

Oceniono na 5 z 5

Very prompt rang to say when they would…

Very prompt rang to say when they would arrive. Fantastic delivery from Nigel

15 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365


Thank you so much for leaving this brilliant 5* review, it is so great to see that you have received a good experience shopping with us
I hope we can welcome you back soon!.
Your kind feedback will be passed on to Nigel :)

Oceniono na 5 z 5

Mirror plinth delivered by Karl

Mirror plinth is lovely and Karl who delivered it, did a great job.

15 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your 5* review, we're so pleased you are happy with your purchase.
We hope to see you again in the future as a returning customer
Your kind feedback will be passed on to Karl :)

Oceniono na 5 z 5

Excellent product and great customer service

The Boxer lamp was very unusual and we hadn’t seen anything like it before. It’s good quality and we’re really pleased with it. Service was great! So I would definitely recommend to anyone to take a look

15 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your five-star review.
It's great to see you're happy with every aspect of your order and experience with us.

Oceniono na 5 z 5

Good man respect

Good man respect

14 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Oceniono na 1 z 5

Homes Direct 365, probably aptly named because 365 days is their average delivery timescale!!!

I placed my order for a furniture item in January and was given a 31 days delivery timescale. After constant chasing up until the end of March, and various excuses as to the cause of the delays, my deliver was extended to the end of May. Over 4 months to deliver a furniture item, crazy. I can even get a hand made sofa made in that time, and this was just a cabinet!!

Requested a refund, which was none existent, until I threatened to raise a county court claim, and then it was miraculously paid in minutes!!

Avoid this company, they take your money and falsely sell lead in times for delivery.
Ref: WEB374078

21 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

Item took a very long time to be…

Item took a very long time to be delivered - updates from the company rather than me chasing would have been better. However the delivery was great - Karl called 30 mins before arriving and was lovely!!! Very happy with the product now it’s here.

14 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your review and the time you took to write it.
We are delighted to hear that you are satisfied with our services.
Your kind feedback will be passed on to Karl :)

Oceniono na 5 z 5

Great product for the price

Great product for the price. Could have been quicker however the item was not in country at the time of purchase. Phone call was polite and informative.

12 lutego 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for the 5 Star Review! We really appreciate the positive feedback and thank you for taking the time to leave it!

Oceniono na 1 z 5

Nightmare to deal with

Cancelled my order 2 and a half weeks ago (after having to email and call x4). Still no refund.
Do not order from this company.

27 marca 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Hi,
We are finding it hard locating your account with the information provided, can you please provide your order number of call the office on 01642455589 to discuss this further.
Louise

Oceniono na 5 z 5

Very good service

Very good service

11 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your review. I am pleased to hear you are happy with the service that we have provided.

Oceniono na 4 z 5

Great product (15 bottle drinks…

Great product (15 bottle drinks cabinet), well made and arrived assembled (just excluding legs). Good amount of notice of delivery date via email and driver called when nearby to ensure drop-off could go ahead. Many thanks.

9 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your review and the time you took to write it.
We are delighted to hear that you are satisfied with our services.

Oceniono na 5 z 5

Very good service excellent delivery staff

Very good service. Driver called ahead of the delivery he then unloaded and placed my delivery in the correct room he helped with unpacking with no problem at all we checked over my purchase which was in good condition. Karl even took away the packaging which is unheard of these days!

Definitely recommend this company as they had an excellent selection of mirrors in all sizes, finishes and designs.

11 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Your kind feedback will be passed on to Karl :)

Oceniono na 5 z 5

Great service

Amazing customer service. Many thanks to Karl from Homesdirect 365 who delivered table with care.

11 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365


Thank you so much for leaving this brilliant 5* review, it is so great to see that you have received a good experience shopping with us
I hope we can welcome you back soon!.
Your kind feedback will be passed on to Karl :)

Oceniono na 5 z 5

Very polite and helpful

Very polite and helpful

10 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your superb 5* review, we are delighted to hear you're impressed with our service and the fast delivery

Oceniono na 5 z 5

Delivery driver was very helpful x he…

Delivery driver Karl was very helpful He took my mirror off the wall just so we could get the telephone box inside without any issue.

10 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your 5* review, we're so pleased you are happy with your purchase.
We hope to see you again in the future as a returning customer
Your kind feedback will be passed on to Karl :)

Oceniono na 5 z 5

Our drinks cabinet is perfect

Our drinks cabinet is exactly what we wanted. Fits just lovely in the space.
Homes Direct 365 kept us informed of when and how long it will take to be delivered. We waited 10 weeks but we were absolutely fine with that.
The driver was brilliant very clean tidy efficient and polite. He brought the item in to the house. No problems. We are more than happy. We would use again!

9 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you so much for leaving this brilliant 5* review, it is so great to see that you have received a good experience shopping with us
I hope we can welcome you back soon!.
Your kind feedback will be passed on to Nigel :)

Oceniono na 5 z 5

Delivered

Hi
Tony was absolutely helpful
And very polite very friendly
And polite
Regards b watts.

10 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Thank you for your five-star review.
It's great to see you're happy with every aspect of your order and experience with us.
Your kind feedback will be passed on to Tony :)

Oceniono na 1 z 5

Terrible customer service

As it won’t let me reply to your response on the reply I’ll let you know on another review . The storage chair is just over 6 months old as it was purchased at the end of September and I wrote to you at the beginning of April with the complaint so not only are your products terrible but you also tell lies and give bad service . Wear and tear after 6 months for a chair to split in half . Is it just to look at ? Or sit on ? Just hope your treat furthers customers with better service

9 kwietnia 2025
Opinia niezależna
Logo Homesdirect365

Odpowiedź od Homesdirect365

Hi Tracey,
As the chair was almost 9 months old this was deemed as wear and tear and not a fault

Doświadczenie Trustpilot

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