Prompt arrival by Nick and Jim who were installing the cavity wall insulation. Every thing was explained fully to us, then the work was carried out efficiently and to a high standard and all the area... Zobacz więcej
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Excellent service from start to finish. Our quote appointment was comprehensive and reassuring, check in calls were friendly and the lads that came to do the actual work were excellent. They kept me u... Zobacz więcej
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On first impressions the gentleman who visited seemed very knowledgeable and friendly. However, as the visit went on red flags appeared. Lots of 'we're doing you a favour' type comments culminating in... Zobacz więcej
We had a nightmare trying to find a reputable company, sleepless nights over the problem. Then we found Home Energy Save, and we felt so relieved to find a company that offered us guarantees and revi... Zobacz więcej
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At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.
Dane kontaktowe
Unit 1, Crown Business Park, Govan Rd, Fenton Industrial Estate, ST4 2RS, Stoke-on-Trent, Zjednoczone Królestwo
- 01782497324
- contactus@hesgbltd.co.uk
- www.homeenergysaveuk.co.uk
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779 recenzji
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Cowboy salesmen
On first impressions the gentleman who visited seemed very knowledgeable and friendly. However, as the visit went on red flags appeared. Lots of 'we're doing you a favour' type comments culminating in a sit down discussion about the final price. If we decided to sign up on the spot we would get a 'discount price' but if not would be £2000 more. Pressure tactics of him sitting in his car while we decided whether to spend the best part of £10,000 Absolute cowboys and waste of time.
7 października 2026
Opinia niezależna
Lynn Bromley
We've just had a visit from Malcolm, he arrived on time. Very smartly dressed. He completed the survey. He looked at our problem, which is black mould in the bathroom. He explained how the product works. Gave us all the information. And was very thorough. Very nice natured.
7 października 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you so much for your lovely review, Lynn. We’re really pleased to hear that Malcolm provided such a positive experience during his visit. Arriving on time, presenting himself professionally and carrying out a thorough survey are all things he takes great pride in.
It’s great to know he explained everything clearly and gave you all the information you needed regarding the black mould in your bathroom. His friendly nature is often mentioned by customers, so it’s wonderful to see that reflected in your feedback too.
Thank you again for taking the time to share your experience. We truly appreciate it.
Kind Regards
Home Energy Save GB Ltd Team
The damp proof team
The surveyor Craig was very good, saw the problem even before inspection
Matty and Curtis worked really well together over two days, arrived in good time and left everything tidy when they finished
Thank you all
1 października 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you so much for your review, Sylvia. We’re really pleased to hear that Craig was able to identify the issue straight away and that you found his survey thorough and helpful. Matty and Curtis will be delighted with your feedback — arriving in good time, working well together over the two days and leaving everything tidy are all things they take great pride in.
We truly appreciate you taking the time to share your experience. Thank you again from all of us.
Kind Regards
Home Energy Save GB Ltd Team
Warning ALERT
Warning ALERT, Avoid, Avoid, Avoid, Cowboys, NOT qualified, basically Salesman.
5 sierpnia 2026
Opinia niezależna
Polite and friendly staff
Polite and friendly staff. A little pricey but got the job done well. Would recommend to others
5 października 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you for your feedback, Catherine. We’re really pleased to hear that you found our team polite and friendly, and that the job was completed to a good standard. The lads will be glad to know their professionalism stood out.
We appreciate your honesty regarding pricing, and we’re grateful for your recommendation. Thank you again for taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
Time wasters and unprofessional.
I made an appointment for someone to come and have a look at my damp problem. They gave me a two hour slot when a surveyor would come. After an hour and a half I got a call to say the surveyor had had an accident and therefore could they make another appointment. I made an other appointment but this time I rang them to find out when they would be arriving. This time they said that the surveyor had gone home early and would not be turning up. They had not rung me so I would not have known that he was not turning up.Would I like another appointment? No. I thought they were very unprofessional and had no intention of wasting any more time with them.
28 września 2026
Opinia niezależna
The team arrived on time & didn't mess…
The team arrived on time & didn't mess about getting the job started!
All work was carried out to a good standard & professional.I would recommend the lads I for a pay rise.
26 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you for your great review, Michael. We’re really pleased to hear the team arrived on time and got straight to work. It’s fantastic to know you were happy with the standard of the job and found everything professional throughout.
The lads will be over the moon with your feedback — especially the pay‑rise comment. We truly appreciate your recommendation and you taking the time to share your experience.
Thank you again from all of us.
Kind Regards
Home Energy Save GB Ltd Team
Refused to complete survey if my…
Refused to complete survey if my partner was there (male) but happy to send two males whilst I’m alone. Damp detector straight off Amazon was used to prove I had damp. Old house, deteriorating render I knew the score. Quoted for extractor fan and trickle vents over £1k! Scaffolding for one side £2900, I’d just had roof completed front and side for a third of that. For work I ‘needed’ doing just over £26k, nearly fell off my chair but I was standing. Quotes were inconsistent when I said I wasn’t prepared to pay that, kept asking what I could afford. Damp course originally nearly £5k but brought down to just over £2k. When I said I was going to get a few more quotes and try gauge to going rate, he literally upped and left. His demeanour changed as he wasn’t going to get his commission there and then. Awaiting to receive quote by email but won’t hold me breath. Read the genuine negative reviews.
25 września 2026
Opinia niezależna
Quick and painless install
Sam and Paul installed piv and dmev quickly and efficiently left the site clean and tidy
25 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Stephen. We’re really pleased to hear that Sam and Paul completed the PIV and DMEV installation quickly and efficiently. They take great pride in their work, so they’ll be delighted to know you were happy with the standard and that everything was left clean and tidy.
Thank you for taking the time to share your experience — it’s very much appreciated.
Kind Regards
Home Energy Save GB Ltd Team
Very informative and efficient
So far I've had a very positive experience with Home Energy Save GB. I was lucky to get an appointment with Chris for a damp survey of my property quite quickly, as there had been a cancellation in the area that day. He was very informative and offered his suggestions, making sure I was offered a good price for the damp proof course and new extractor fan needed to improve my property. I also spoke to another colleague called Andy on the phone who helped me through the financial questions that I had. They were both very patient with me throughout and made sure I understood everything before going ahead. When Chris left I knew exactly what to expect on the day that the work was going to be done, which made me feel confident.
This morning Paul and Sam showed up on time, ready to work and very approachable. They talked me through what work they were going to do, let me know of any issues they came across during and explained in detail why those issues may have occured and what else, if anything, could be done to further prevent occurrence. They worked efficiently all day, cleaned up as they went and left no rubbish behind. Before leaving they explained to me that I would get a follow-up appointment in a year to check that everything is working as it should. They walked me through everything they had done and made sure I was happy with the work before leaving.
I'm personally very impressed with this company so far, it will take up to a year for me to see how well the damp proof course has taken. Fingers crossed there will be no issues but I understand there is a 25 year guarantee, so I'm still hopeful that the work will be carried out to a good standard.
Thank you.
24 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you so much for taking the time to share such a thorough and thoughtful review. We’re really pleased to hear that your experience with Home Energy Save GB has been so positive from the very beginning.
Chris will be delighted with your feedback — being informative, patient and clear is something he prides himself on, and it’s great to know his explanations and suggestions helped you feel confident moving forward. Andy will also be pleased to hear that his support with the financial questions made the process easier for you.
It’s wonderful to hear that Paul and Sam continued that same level of professionalism on the installation day. Arriving on time, talking you through each step, explaining any issues and keeping everything clean and tidy are exactly the standards we aim for. We’re glad they left you feeling reassured and fully informed before they finished.
We appreciate your understanding that the full results of the damp proof course will become clear over time, and we’re confident the work has been carried out to a high standard. Your 25‑year guarantee is there for peace of mind, and your follow‑up appointment next year will ensure everything is performing as it should.
Thank you again for your kind words and for choosing our company. Your feedback means a great deal to the whole team.
Kind Regards
Home Energy Save GB Ltd Team
Excellent company! Highly recommend!
Just waved goodbye to the guys who completed our cavity wall insulation and I honestly couldn’t fault them. They were brilliant from start to finish — so polite, courteous and professional.
They explained everything that was happening from the outset, including the type of beading being used and how the process worked, which was really reassuring. The job itself was completed in no time at all; they were incredibly efficient but still took the time afterwards to clean everything up and inspect their work to make sure it had all been completed to a high standard.
Ellick, who initially came out to carry out the survey, was equally polite and professional. He took the time to explain everything and gave us some background about the company, which gave us that extra bit of reassurance before going ahead.
The whole experience has been professional from start to finish and I would 100% use them again. It’s absolutely worth paying that little bit extra when you receive this level of service and have confidence that the job has been done properly.
Thank you so much to everyone involved — genuinely really impressed!
24 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you so much for your fantastic review, Rachel. We’re delighted to hear how pleased you were with the cavity wall insulation from start to finish. The team will be thrilled with your comments — being polite, courteous and professional is something they take great pride in.
It’s great to know the lads explained everything clearly from the outset, including the beading and the process involved. We’re also really pleased that the work was completed efficiently and that they took the time to clean up thoroughly and check everything over before leaving. High‑standard workmanship and care are exactly what we aim to deliver.
Ellick will be just as happy to read your feedback. His friendly, professional approach and the time he takes to explain everything are often mentioned by customers, so it’s lovely to see that reflected again here.
We’re genuinely grateful for your kind words and your 100% recommendation. It means a lot to the whole team that you felt confident in the service and the quality of the work.
Thank you once again — we’re really impressed by your review too.
Kind Regards
Home Energy Save GB Ltd Team
Rubbish after care
Might complaint is about the really poor aftercare.I had a damp proof course installed...quite painless but very very expensive.When winter came around we found ridiculously high readings on our de humidifier and damp meter.Am now on my 4th call to get someones attention to discuss the way forward.Have spent all afternoon waiting for a promised call that was said to be in half an hour...dont use this company...no backup care
24 września 2026
Opinia niezależna
Misunderstanding made good
I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation installed last October. When Johnny turned up, it became clear there had been a misunderstanding and he was sent to give me a loft insulation quote. I explained to Johnny what I was expecting to have done. He was very understanding and did a check round the house with his damp meter. Although he did not receive a sale from me, I will be using the company next year when I move house as their work last year made a big difference to the warmth in my house and all the staff are amazing.
18 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Sue. We’re really pleased to hear Johnny handled the mix‑up so well and made sure you still received the check you were expecting. His understanding approach and willingness to carry out a full damp assessment, even though he’d been sent for something different, is exactly the level of care we aim to provide.
It’s also wonderful to hear that the work completed last year has made such a noticeable difference to the warmth in your home. Your kind words about the team mean a great deal, and we truly appreciate your continued trust in us — we’ll be more than happy to help again when you move house next year.
Thank you for taking the time to share your experience
Kind Regards
Home Energy Save GB Ltd Team
Excellent job
Matthew and Curtis have worked their backsides off these past two days, they have really gone the extra mile. I'm so grateful for their help. Excellent job boys. 🎉
19 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Samantha. We’re really pleased to hear how hard Matthew and Curtis worked for you over the past two days. Their commitment to going the extra mile and making sure everything is done to a high standard is something they take real pride in, and they’ll be delighted with your kind words.
We’re thrilled you’re so happy with the job — thank you for taking the time to share your feedback.
Kind Regards
Home Energy Save GB Ltd Team
5 stars
Firstly the surveyor found the issue and did not try to sell anything that was needed and took his time not only getting the survey together but advised exactly why the items were needed what we needed and was very patient with my 80 year old mum. When they came and installed the items were needed and the other things required he was very polite and worked quickly and cleaned up after himself would highly recommend
17 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Wendy. We’re really pleased to hear how well the whole process went for you. It’s great to know the surveyor took the time to explain everything clearly, didn’t try to sell anything unnecessary, and was patient and supportive with your mum — that means a lot to us.
We’re also delighted to hear the installation was carried out politely, efficiently and with everything cleaned up afterwards. The team will truly appreciate your kind words and your recommendation.
Thank you for taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
David was very helpful explaining the…
David was very helpful explaining the whole damp problem and possible solutions.
16 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Daniel. We’re really pleased to hear Andy was so helpful in explaining the damp issue and the possible solutions. Clear, thorough guidance is exactly what he aims to provide, and he’ll be delighted with your feedback.
Thank you for taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
Visit from surveyor Andy today…
Visit from surveyor Andy today regarding cavity wall extraction, Very friendly professional service throughout, very quick same day appointment , pictures taken very reasonable price , appointment available within a couple of days , first class
15 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Sharon. We’re really pleased to hear you received such friendly and professional service during your cavity wall extraction survey. Andy will be delighted with your feedback — from the same‑day appointment to the photos, clear explanations and reasonable pricing, he takes real pride in making the process straightforward.
It’s great to know you were able to get an appointment within a couple of days too. We truly appreciate you taking the time to share your first‑class experience.
Kind Regards
Home Energy Save GB Ltd Team
Great job
Great job. Nice, friendly men and cleaned up after them
Thsnks.
15 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Josephine. We’re really pleased to hear you’re happy with the work. The lads will be delighted with your kind words — being friendly, doing a great job and leaving everything clean and tidy is exactly what they aim for.
Thanks again for taking the time to share your feedback.
Kind Regards
Home Energy Save GB Ltd Team
Job well done
Job done within 2 days if survey. Superb service, excellent clear communication and a job well done by professional, friendly and tidy lads. Would definitely recommend.
14 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you, Allison. We’re really pleased to hear your job was completed so quickly after the survey and that you received such clear communication throughout. The lads will be delighted with your feedback — being professional, friendly and tidy is exactly what they aim for.
It’s great to know you felt the service was superb and that you’d recommend us. Thank you for taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
Clean, tidy, efficient
Two teams, each on the same day
1st team removed old insulation from the loft cleanly and tidily, without spreading dust, and removed it
2nd team arrived shortly after to spray Loft Guard to deal with existing mould and prevent it re-forming
7 września 2026
Opinia niezależna
Odpowiedź od Home Energy Save GB Ltd.
Hi,
Thank you for your feedback. We’re really pleased to hear how smoothly everything went on the day. It’s great to know the first team removed the old insulation cleanly and tidily without spreading dust, and that the second team arrived shortly after to apply Loft‑Guard to treat the existing mould and prevent it from returning.
Your comments mean a lot to the whole team, and we truly appreciate you taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
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