Yanis, has been coming to do repairs on my appliances for years he is a credit to Home appliance guard. He is kind, considerate professional and very knowledgeable.. This is why I choose Home Applian... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What can I say ,I've had a serious issue with curry's and Jake has been absolutely awsome,words can NOT express how lovely he is,absolute asset to his team deff deserve christmas bonus,sadie has been... Zobacz więcej
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Really good service . My washing machine stopped working and the engineer was booked in sooner than I was expecting. He also had the needed spare part in his van so it was fixed on the first visit unl... Zobacz więcej
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I was very happy with how Sadie dealt with my query today. After a very frustrating week without a washing machine, she was able to help me deal at ease that they are doing everything they can to get... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Dane kontaktowe
3 Poole Road, BH2 5QL, Bournemouth, Zjednoczone Królestwo
- 0800 652 6789
- Customer-SupportTeam@HomeApplianceGuard.co.uk
- www.homeapplianceguard.co.uk
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
On time
On time, friendly, respected my property & repairs done in no time.
Great service.
20 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Carol,
We are delighted to receive this kind of feedback.
Many thanks
Justin
Hi bee was very helpful once we got…
Hi bee was very helpful once we got call back very friendly and very quick to sort out my replacement.
22 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Doe,
We are pleased we could organise a replacement for you.
Many thanks
Justin
Excellent service from the company
Excellent service from the company . Kind caring call handler .
13 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Olive,
We are thrilled to hear these compliments on how we treated you.
Many thanks
Justin
I had a very pleasant telephone…
I had a very pleasant telephone coversation with "BEE" at Homeguard regarding the the supply and delivery of a new washing machine. She was most helpful and eager to please. Thank you.
20 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Alan,
This is great news your new Washing Machine was delivered!
Many thanks
Justin
Home appliance guard have been easy to…
Home appliance guard have been easy to deal with science day one.the staff are proficient in dealing with any problems/questions
20 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi James,
We are pleased to receive such feedback!
Many thanks
Justin
Excellent service
20 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Jim,
We really appreiciate the feedback.
Many thanks
Justin
My experience was marred by the amount…
My experience was marred by the amount of time spent waiting for someone to answer my call. Even though they rang you back it was still frustrating especially as I had to ring them a few times. Which is a shame because every thing else was good
13 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Elaine,
Thank you for your feedback.
We’re sorry for the wait when trying to reach us by phone. We have been busier than usual recently, but things are starting to settle down.
If it’s more convenient, you can also get in touch using our contact form here: https://homeapplianceguard.co.uk/contact-us/
Kind regards,
Charley
Excellent service so quick to sort the…
Excellent service so quick to sort the problem out no problems whatsoever
13 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Stephen,
We are pleased to receive such feedback.
Many thanks
Justin
All ways bin ok bee very good when l…
All ways bin ok bee very good when l wanted help thank you grayham
16 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Mr Kefford,
We are pleased to receive such feedback.
Many thanks
Justin
Odpowiedź od Home Appliance Guard
Hi Julie,
We're delighted we could met expectations.
Many thanks
Justin
It took many weeks for our washing…
It took many weeks for our washing machine to be repaired, but eventually a really good engineer called Roy, managed it, gave the machine a really good MOT, and it is now like new.
14 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Janeet,
We are pleased your washing machine is now working.
Many thanks
Justin
First class
The treatment that I have had with all the people tat I have spoken to in the last 2 days has been second to none.
Spoke to Enzo Operations Co ordinator on Monday 13th July, very helpful. Very fast at sorting out replacement TV, was allowed to upgrade at obviously a cost to my self, sorted out the choice for me. Kai - who I spoke to today Tuesday 14th July was just as helpful in organising the replacement to be delivered.
14 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Diana,
This is great news that the journey of receiving a replacement went smoothly!
Many thanks
Justin
Odpowiedź od Home Appliance Guard
Hi Norman,
We are delighted you were happy with the service.
Many thanks
Justin
The engineer was excellent quick and…
The engineer was excellent quick and completed the job very well. Would highly recommend.
10 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Liza,
We're delighted the engineer could complete the job on your appliance!
Many thanks
Justin
Odpowiedź od Home Appliance Guard
Hi Mohammed,
This is fantastic feedback to receive!
Many thanks
Justin
No problem getting a replacement and…
No problem getting a replacement and not to
long to wait for the delivery.
2 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Mr Kennedy,
We are pleased the delivery of your appliance was smooth and hassle free.
Many thanks
Justin
Wait time for repair
Fault reported 29 June, the wait for repair was 9 days which was too long.
9 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Rosemarie,
Thank you for taking the time to leave us a review.
We're sorry that the manufacturer's appointment availability wasn't ideal on this occasion and appreciate your patience throughout the process.
We're pleased to hear that your appliance is now back up and running.
Many thanks,
Charley
Odpowiedź od Home Appliance Guard
Hi Mr Yassen,
We appreiciate the feedback.
Many thanks
Justin
The engineer was very pleasant
The engineer was very pleasant, respected our home , kept us informed on getting to us. His expertise made all the difference
9 lipca 2026
Odpowiedź od Home Appliance Guard
Hi David,
We know how important having a great engineer is, so we're happy to hear this!
Many thanks
Justin
Bee was very polite and helpful and a…
Bee was very polite and helpful and a pleasure to talk too
9 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Trevor,
This is amazing to hear! We hope to assist you each time.
Many thanks
Justin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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