Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have always had polite and well mannered staff From appliance serve. They are very helpful and understanding and great people to talk to when you have a problem. Thank you for your helpful service a... Zobacz więcej

Oceniono na 5 z 5

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.

Reakcja na opinię

Oceniono na 5 z 5

Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa urządzeń AGD

Napisane przez firmę

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

621 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have always had polite and well…

I have always had polite and well mannered staff From appliance serve. They are very helpful and understanding and great people to talk to when you have a problem. Thank you for your helpful service and understanding☺️

30 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant service very fast call out…

Brilliant service very fast call out and working the same day as scheduled

25 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi David,

This is great that your appliance could be seen to so promptly.

Many thanks
Justin

Oceniono na 5 z 5

Washing machine repair

Repair was undertaken quickly and efficiently

27 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Dawn,

This is excellent news!

Many thanks
Justin

Oceniono na 5 z 5

Amazing

Bee, customer service staff member, was very polite, friendly and helpful. The call back service is fast and time saving.

25 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Marina,

We are so pleased to hear this great feedback.

Many thanks
Justin

Oceniono na 5 z 5

Bee was great she listened

Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.

21 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi James,

We are delighted to have such feedback on your experience!

Many thanks
Justin

Oceniono na 5 z 5

Had to call to book repairs

Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10

15 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Angie,

We are pleased the service was a positive experience!

Many thanks
Justin

Oceniono na 5 z 5

The whole repair process went smoothly from first contact with the call centre to the repair…

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almost immediately . Then the night before I received a text from hotpoint with a 3 hour time slot. The engineer was courteous friendly and jovial and turned up on time. He completed the repair very quickly and hoovered up the dryer fluff before putting it back together. Very pleased.

13 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Liz,

We are delighted the process was smooth and efficient for you.

Many thanks
Justin

Oceniono na 5 z 5

I was very pleased with the service I…

I was very pleased with the service I received from chi
Chi she was very help full SHE SORTED OUT THE QUESTIONS I ASKED HER ON THE NEW APPLIANCE I CHOSE FROM APPLIANCE SERVE WHICH WAS A REPLACEMENT WASHING MACHINE

10 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Ann,

This is great news that you received your replacement appliance!

Many thanks
Justin

Oceniono na 5 z 5

I never have any problem with appliance…

I never have any problem with appliance serve phone up with whats wrong and they sort a engineer out for me they send me yanis can not fault them great company to deal with eould recomend

26 marca 2026
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Stephen,

We are glad to hear that we can support you with your queries!

Many thanks
Justin

Oceniono na 5 z 5

Bee was very helpful with my request…

Bee was very helpful with my request for my repair and explained clearly what will happen next

26 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Elaine,

We are thrilled to hear that we could explain the next steps to make sure you knew what was happening with your repair!

Many thanks
Justin

Oceniono na 5 z 5

Very quick turnaround

Very quick turnaround, engineer was very good

22 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Yvonne,

We are pleased the experience was a positive one!

Many thanks
Justin

Oceniono na 5 z 5

Excellent

I was called at end of day yesterday to say that someone would call first thing in the morning to get full details of my appliance. Bee rang ma at 9.04 to take all details of my appliance. A very friendly young woman who was patient and happily waited while I progressed from bedroom to kitchen to get model number and check if the problem had been a minor issue that had resolved itself. She was friendly polite and patient. Thank you Appliance Serve :-)

19 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi,

We're always happy to help our customers and making sure we do our best to meet those expectations.

Many thanks
Justin

Oceniono na 5 z 5

The lady who handled my enquiry was…

The lady who handled my enquiry was friendly, helpful and polite. She actioned my request by forwarding it to the operations team to enable a date & time for an engineer to check/ repair my washing machine machine

14 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Marian,

We're pleased we could start the process of your repair and hopefully your Washing Machine can be fixed!

Many thanks
Justin

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej