the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
Reakcja na opinię
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Zobacz więcej
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Zobacz więcej
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Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Zobacz więcej
Reakcja na opinię
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Zjednoczone Królestwo
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Bee rang me today to update me on the replacement of my tumble dryer.
She was extremely helpful. Very pleasant to talk to. And sorted the arrangements swiftly and efficiently.

Odpowiedź od ApplianceServe
Everything about this went absolutely great with the communication from the insurance company down to Terry the guy that sorted and delivered our items,he was polite,helpful and just brilliant at keeping me updated regarding sourcing the correct items and just when he would deliver them so all in all a great service from start to finish.
This was a great experience and this day and age is a refreshing change so hats off to all.

Odpowiedź od ApplianceServe
Great service,would recommend all day long 👍😊

Odpowiedź od ApplianceServe
A quick response to the problem and the electrician was on time and fixed the problem quickly

Odpowiedź od ApplianceServe
My contact with Appliance Serve was a lovely bubbly lady called Chi Chi.
She had a bubbly personality and was very helpful in booking my repair. She was a joy to speak with.

Odpowiedź od ApplianceServe
Took a while because of Easter etc to sort my fridge out but when they arrived at a decision to replace it it was sorted swiftly.

Odpowiedź od ApplianceServe
They sorted out the problems really quickly, and the new dishwasher

Odpowiedź od ApplianceServe
Took one month to repair our washing machine
parts took longer than anticipated to arrive n when they did arrive the engineer came to fix more parts were needed !!!! So more waiting Why was it not checked properly the first time !
Literally a whole new washing machine was installed with new parts !!!
I phoned to share my disappointment was reassured someone will call back NO ONE CALLED BACK !!!
I shared a concern stressful time in my life due to illness…I did not need this extra stress but sadly no one cared or bothered to check in !
Had to use n pay for laundry washes …
Very very disappointed ☹️ the engineer couldn’t care less very unpleasant experience

Odpowiedź od ApplianceServe
The engineer was very nice and pleasant,and very helpful.

Odpowiedź od ApplianceServe
Brilliant service very fast call out and working the same day as scheduled

Odpowiedź od ApplianceServe
Repair was undertaken quickly and efficiently

Odpowiedź od ApplianceServe
Very helpful from Ali who asked aporopriate questions agave proper information

Odpowiedź od ApplianceServe
Bee, customer service staff member, was very polite, friendly and helpful. The call back service is fast and time saving.

Odpowiedź od ApplianceServe
Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.

Odpowiedź od ApplianceServe
Technician arrived on time and did the work efficiently.

Odpowiedź od ApplianceServe
Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10

Odpowiedź od ApplianceServe
From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almost immediately . Then the night before I received a text from hotpoint with a 3 hour time slot. The engineer was courteous friendly and jovial and turned up on time. He completed the repair very quickly and hoovered up the dryer fluff before putting it back together. Very pleased.

Odpowiedź od ApplianceServe
I was very pleased with the service I received from chi
Chi she was very help full SHE SORTED OUT THE QUESTIONS I ASKED HER ON THE NEW APPLIANCE I CHOSE FROM APPLIANCE SERVE WHICH WAS A REPLACEMENT WASHING MACHINE

Odpowiedź od ApplianceServe
I never have any problem with appliance serve phone up with whats wrong and they sort a engineer out for me they send me yanis can not fault them great company to deal with eould recomend

Odpowiedź od ApplianceServe
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