ApplianceServe Recenzje 

669
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve

Reakcja na opinię

Oceniono na 3 z 5

Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa urządzeń AGD

Napisane przez firmę

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

669 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(669)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 155

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Bee rang me today to update me on the…

Bee rang me today to update me on the replacement of my tumble dryer.
She was extremely helpful. Very pleasant to talk to. And sorted the arrangements swiftly and efficiently.

19 maja 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Caroline,

We're delighted to hear this feedback and that your journey was a positive one!

Many thanks
Justin

Oceniono na 5 z 5

Everything about this went absolutely…

Everything about this went absolutely great with the communication from the insurance company down to Terry the guy that sorted and delivered our items,he was polite,helpful and just brilliant at keeping me updated regarding sourcing the correct items and just when he would deliver them so all in all a great service from start to finish.
This was a great experience and this day and age is a refreshing change so hats off to all.

19 maja 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Mr Meanwell,

We really appreciate the feedback on your experience with us!

Many thanks
Justin

Oceniono na 5 z 5

My contact with Appliance Serve very positive

My contact with Appliance Serve was a lovely bubbly lady called Chi Chi.
She had a bubbly personality and was very helpful in booking my repair. She was a joy to speak with.

12 maja 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Molli,

We are really happy to hear such good feedback!

Many thanks
Justin

Oceniono na 5 z 5

Took a while because of Easter etc to…

Took a while because of Easter etc to sort my fridge out but when they arrived at a decision to replace it it was sorted swiftly.

8 maja 2026
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Julie,

We're happy to hear that the Fridge replacement could be organised!

Many thanks
Justin

Oceniono na 1 z 5

Took one month to repair our washing…

Took one month to repair our washing machine
parts took longer than anticipated to arrive n when they did arrive the engineer came to fix more parts were needed !!!! So more waiting Why was it not checked properly the first time !
Literally a whole new washing machine was installed with new parts !!!
I phoned to share my disappointment was reassured someone will call back NO ONE CALLED BACK !!!
I shared a concern stressful time in my life due to illness…I did not need this extra stress but sadly no one cared or bothered to check in !
Had to use n pay for laundry washes …
Very very disappointed ☹️ the engineer couldn’t care less very unpleasant experience

28 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Yasmin,

Thank you for taking the time to share your feedback. I’m very sorry for the delays with your repair and for the lack of a call back after you got in touch.

I understand how frustrating this must have been, particularly at a difficult time for you, and I’m disappointed that we didn’t provide the level of care and communication you should expect.

I’ve escalated this to your Case Manager, who will contact you directly to discuss your concerns and what we can do to put this right.

Kind regards,
Charley

Oceniono na 5 z 5

Brilliant service very fast call out…

Brilliant service very fast call out and working the same day as scheduled

25 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi David,

This is great that your appliance could be seen to so promptly.

Many thanks
Justin

Oceniono na 5 z 5

Washing machine repair

Repair was undertaken quickly and efficiently

27 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Dawn,

This is excellent news!

Many thanks
Justin

Oceniono na 5 z 5

Amazing

Bee, customer service staff member, was very polite, friendly and helpful. The call back service is fast and time saving.

25 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Marina,

We are so pleased to hear this great feedback.

Many thanks
Justin

Oceniono na 5 z 5

Bee was great she listened

Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.

21 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi James,

We are delighted to have such feedback on your experience!

Many thanks
Justin

Oceniono na 5 z 5

Had to call to book repairs

Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10

15 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Angie,

We are pleased the service was a positive experience!

Many thanks
Justin

Oceniono na 5 z 5

The whole repair process went smoothly from first contact with the call centre to the repair…

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almost immediately . Then the night before I received a text from hotpoint with a 3 hour time slot. The engineer was courteous friendly and jovial and turned up on time. He completed the repair very quickly and hoovered up the dryer fluff before putting it back together. Very pleased.

13 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Liz,

We are delighted the process was smooth and efficient for you.

Many thanks
Justin

Oceniono na 5 z 5

I was very pleased with the service I…

I was very pleased with the service I received from chi
Chi she was very help full SHE SORTED OUT THE QUESTIONS I ASKED HER ON THE NEW APPLIANCE I CHOSE FROM APPLIANCE SERVE WHICH WAS A REPLACEMENT WASHING MACHINE

10 kwietnia 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Ann,

This is great news that you received your replacement appliance!

Many thanks
Justin

Oceniono na 5 z 5

I never have any problem with appliance…

I never have any problem with appliance serve phone up with whats wrong and they sort a engineer out for me they send me yanis can not fault them great company to deal with eould recomend

26 marca 2026
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Stephen,

We are glad to hear that we can support you with your queries!

Many thanks
Justin

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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