ApplianceServe Recenzje 

669
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve

Reakcja na opinię

Oceniono na 3 z 5

Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa urządzeń AGD

Napisane przez firmę

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

669 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(669)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 155

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Bee was very helpful with my request…

Bee was very helpful with my request for my repair and explained clearly what will happen next

26 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Elaine,

We are thrilled to hear that we could explain the next steps to make sure you knew what was happening with your repair!

Many thanks
Justin

Oceniono na 5 z 5

Very quick turnaround

Very quick turnaround, engineer was very good

22 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Yvonne,

We are pleased the experience was a positive one!

Many thanks
Justin

Oceniono na 5 z 5

Excellent

I was called at end of day yesterday to say that someone would call first thing in the morning to get full details of my appliance. Bee rang ma at 9.04 to take all details of my appliance. A very friendly young woman who was patient and happily waited while I progressed from bedroom to kitchen to get model number and check if the problem had been a minor issue that had resolved itself. She was friendly polite and patient. Thank you Appliance Serve :-)

19 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi,

We're always happy to help our customers and making sure we do our best to meet those expectations.

Many thanks
Justin

Oceniono na 5 z 5

The lady who handled my enquiry was…

The lady who handled my enquiry was friendly, helpful and polite. She actioned my request by forwarding it to the operations team to enable a date & time for an engineer to check/ repair my washing machine machine

14 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Marian,

We're pleased we could start the process of your repair and hopefully your Washing Machine can be fixed!

Many thanks
Justin

Oceniono na 5 z 5

Date and Timeslot for Repair work to my Fridge Freezer.

I am with ApplianceServe and the Repair was carried out by an Engineer from Hotpoint..I was advised the time slot the Engineer would call on the days I said I would be available. A lady I spoke to on the phone about a query I had before the Engineer's visit was also v helpful and she allowed me to state whether I would prefer the Engineer to call in the morning or afternoon. The Engineer came at the correct time, was very pleasant and carried out the repair in a v efficient manner, explaining to me afterwards the cause of the problem to the Fridge Freezer and how I should be careful in future not to overload drawers.

12 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Jen,

We really appreciate you taking the time to leave a detailed review about your experience with us!

Many thanks
Justin

Oceniono na 5 z 5

Always a pleasure to call Appliance…

Always a pleasure to call Appliance Serve.
Very friendly people and today I spoke with Bee. She was extremely helpful and supportive of my queries.
Thank you Bee.

13 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Gita,

We are thrilled we could be of assistance!

Many thanks
Justin

Oceniono na 3 z 5

Take too long between first call and an…

Take too long between first call and an engineer visiting.

5 marca 2026
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Brenda,

I can see your repair was handled directly by Hoover, the manufacturer.

They’re usually the quickest to resolve issues with their own appliances as they have the specialist knowledge and easy access to parts.

I’m sorry your first appointment was delayed; we appreciate your feedback.

Kind regards,
Charley

Oceniono na 5 z 5

A credit to Appliance Serve.

Bee was very professional & friendly. She was sympathetic to the problem I had with regard to an engineer attending my washing machine with the drier on top. Bee was determined to help & persistent until she got a suitable solution. I am very grateful. She is an asset & a credit to Appliance Serve. Thank you so much Bee.

12 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi loretta,

Thanks for taking the time to leave us your review on your experience!

Many thanks
Justin

Oceniono na 5 z 5

Steve

Steve, fitted the new fan and element, explained about the smell when it is first switched on, and advised what to do.
First class service from beginning to end.
Thank you

11 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Kay,

We are happy to hear we could help repair the appliance.

Many thanks
Justin

Oceniono na 5 z 5

Jay was excellent

Jay was excellent. He was very empathetic and understood my concerns. He is an asset to the company.

11 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Mrs Marguerite,

We are delighted to hear this lovely feedback!

Many thanks
Justin

Oceniono na 4 z 5

I would like to have given five stars…

I would like to have given a five star rating, but I had to wait two weeks fot the engineer to come. He was on time, pleasant and efficient. So would give him five stars

10 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Gina,

Apologies for any extended wait, we're happy your appliance was seen to! We're here if you ever need us.

Many thanks
Justin

Oceniono na 5 z 5

Janis arrived within the time given

Janis arrived within the time given. Very knowledgeable on product. Very pleasant and solved problem very quickly. Lovely person

11 marca 2026
Opinia niezależna
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi Deborah,

We are pleased our engineer could fix the issue!

Many thanks
Justin

Oceniono na 5 z 5

Friendly and helpful

Friendly and clear reasons for problem expressed by engineer. All fixed, Thank you,

25 lutego 2026
Logo ApplianceServe

Odpowiedź od ApplianceServe

Hi,

We are pleased the engineer could fix your appliance!

Many thanks
Justin

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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