the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
Reakcja na opinię
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Zobacz więcej
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Zobacz więcej
Reakcja na opinię
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Zobacz więcej
Reakcja na opinię
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Although I would recommend this company .Had three engineers come out to service my dishwasher the fist one was absolutely rubbish the second and third were excellent. Had to wait a week for each engineer to come out and another week waiting for parts. I think they should prioritise old people with sever health issues and not have them wait so long.

Odpowiedź od ApplianceServe
Excellent Customer Service from Alex.
I was very happy talking to this lovely lady.
My problem was dealt with efficiency and I am very pleased.
Appliance Serve are great, i am able to have all my kitchenn appliances insured with this firm.
Very pleased with Appliance Serve for employing people who are very polite kind and helpful.
Thank you Alex for all your help.

Odpowiedź od ApplianceServe
Staff at Appliance Serve handled the problem professionally with courtesy and efficiency

Odpowiedź od ApplianceServe
I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.
This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.

Odpowiedź od ApplianceServe
You sent me a text to say my repair had been completed. Wrong he came went through everything I did. informed you what the problem was
He said he was going to order the part not that the repair was done.

Odpowiedź od ApplianceServe
Lewis was lovely and helpful and very polite Thankyou for your help today

Odpowiedź od ApplianceServe
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us.
Dean was very informative and understanding , while still being polite and a joy to talk with . He knows his job well and talks with respect , even if you ask questions that may seem stupid.

Odpowiedź od ApplianceServe
He came in diagnosed the problem he had the part with him and fixed it. Very efficient

Odpowiedź od ApplianceServe
Good communication between appliance serve and customer.very prompt at arranging for product to be fixed.highly recommended.

Odpowiedź od ApplianceServe
What a pleasant lady. Thanks you you were very helpful Bea 👍

Odpowiedź od ApplianceServe
I have been with Appliance serve for 10 years and have always received a quick, professional and friendly service. Bee, my contact today was very pleasant, she asked lots of relevant questions and was extremely helpful when I was unsure of where to find the information, and has confirmed everything via text. Hopefully the engineering department will be in contact soon to book a visit. They are normally very quick.
Definitely recommend Appliance serve.

Odpowiedź od ApplianceServe

Odpowiedź od ApplianceServe
The engineer found the problem with my washing machine and repaired it.
Thank you

Odpowiedź od ApplianceServe

Odpowiedź od ApplianceServe
A PERSONAL TOUCH
The service I received was courteous and friendly. The advice was clear and to the point and the offer was very reasonable and I was happy I had achieved a fair outcome.

Odpowiedź od ApplianceServe
Excellent service, my call was answered within 2 rings and repair date booked

Odpowiedź od ApplianceServe
I've just spoken to Sylvia to sort out my insurance. Very helpful thank you.

Odpowiedź od ApplianceServe
Fault reported on our 13yr old cooker and repaired within the week. Pleasant,efficient engineer. Job completed without fuss. Great service.

Odpowiedź od ApplianceServe
Dave H arrived at the pre arranged time and asked us for the symptoms of the fault, before carrying out an investigation. He confirmed the problem and replaced the failed part before reassembling the oven, testing it and making sure we were satisfied before tidying up and leaving. All in about 45 minutes. Top marks for being friendly and professional.

Odpowiedź od ApplianceServe
Quick response to my problem, continued to keep in contact with repairer and kept me informed of all updates.

Odpowiedź od ApplianceServe
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