What can I say ,I've had a serious issue with curry's and Jake has been absolutely awsome,words can NOT express how lovely he is,absolute asset to his team deff deserve christmas bonus,sadie has been... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really good service . My washing machine stopped working and the engineer was booked in sooner than I was expecting. He also had the needed spare part in his van so it was fixed on the first visit unl... Zobacz więcej
Reakcja na opinię
I was very happy with how Sadie dealt with my query today. After a very frustrating week without a washing machine, she was able to help me deal at ease that they are doing everything they can to get... Zobacz więcej
Reakcja na opinię
I was a little disappointed that the team as a whole took so long to make a decision about repair or replace my washing machine. There’s a baby in the house as from start to finish it took 3 weeks to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Dane kontaktowe
3 Poole Road, BH2 5QL, Bournemouth, Zjednoczone Królestwo
- 0800 652 6789
- Customer-SupportTeam@HomeApplianceGuard.co.uk
- www.homeapplianceguard.co.uk
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Home Appliance Guard
Hi Joanne,
We appreciate the feedback.
Many thanks
Justin
Our Iron give up the ghost and Home…
Our Iron give up the ghost and Home Appliance sorted us a new one which is great. Thank you
29 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Moreland,
We are thrilled we could organise a replacement Iron for you.
Many thanks
Justin
Excellent service
Easy process to arrange for engineer visit. Pleasant and professional staff.Regular communication re date/timing of visit. Efficiency of engineer and speed of resolving the issue.
29 lipca 2026
Odpowiedź od Home Appliance Guard
Hi M Hobbs,
We are happy that your engineer visit was a positive one!
Many thanks
Justin
My experience with Sadie at Home…
My experience with Sadie at Home Appliance Guard was great . She dealt with my claim quickly and very efficiently. A credit to the team .
28 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Jen,
We are delighted we could assist you!
Many thanks
Justin
The engineer that came out was rude and…
The engineer that came out was rude and said he'd fixed the problem but when I asked about the on off button he hadn't fixed it said he didn't know what it was and when I complained he reluctantly said I will have to order a new button the washer is still filling itself up and when he replaced the button he accused me of breaking it the machine is over 10years old and the machine is still not fixed
20 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Carol,
I'm sorry to hear about your experience, and I appreciate you taking the time to share your feedback with us.
I understand your frustration regarding both the repair visit and the ongoing issue with your appliance.
Please be assured that your case has been passed to the relevant team, who are currently reviewing the situation and looking at the best way forward.
Thank you for giving us the opportunity to put this right, we will be in touch.
Many thanks,
Charley
My washing machine just had a blocked…
My washing machine just had a blocked pipe but the technician was very helpful.excellent service.
26 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi mandy,
We are delighted we could assist you.
Many thanks
Justin
The lady who I spoken too was called…
The lady who I spoken too was called Bee & she was very helpful & knowledgeable about my claim and we had a laugh on the call and she listened and made notes of my availability which was appreciated a credit to the company
28 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Joanne,
We are really pleased to hear this type of experience and we appreciate the compliment.
Many thanks
Justin
Oven repair by Janis
Janis arrived on time and immediately tested the oven to verify the fault.
He rectified the fault and tested the oven again to ensure it was working correctly.
28 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi David,
We are happy that Janis was able to fix the oven issue!
Many thanks
Justin
Efficiency
Hello, your company your representatives were very efficient and very helpful and sorted the problem quickly
20 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Mrs Marston,
This is great news that the issue could be resolved quickly!
Many thanks
Justin
Satisfied customer
Your engineer was helpful and knowledgeable and was able to diagnose the fault and then repair my dishwasher quickly and efficiently. He was polite and punctual
Thank you
I am happy to recommend and applaud his work
27 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Liza,
We are happy your dishwasher was fixed!
Many thanks
Justin
The service when I needed help was…
The service when I needed help was excellent, I have no hesitation in recommending them.
20 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Michael,
We are pleased we could assist you!
Many thanks
Justin
Great company
From start to finish nothin was a prob getting my fridge freezer sorted wud def recommend this company
24 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi A.McAllister,
We are delighted your Fridge Freezer could be sorted!
Many thanks
Justin
Great service from initial phone call…
Great service from initial phone call to end of repair. Very informative - texting/emailing date and times engineer would be turning up and engineer informing he was on way and would be at property at a certain time. Repair done really well and explained process all the way through - very happy yet again - definitely staying - thank you again for a very professional experience
23 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Shirley,
This is great news that we could help. We know how important it is to help our customers throughout!
Many thanks
Justin
From making my call to the engineer…
From making my call to the engineer coming out I can't fault home appliance.
23 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Angela,
We are thrilled we could provide a faultless experience!
Many thanks
Justin
Make sure you know if you need to pay any extras
Spoke to Bee very nice took me through my process on getting my new hob helpful in every way great service Definatly recommend them just waiting to get hob installed
24 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Laura,
We are delighted we could assist you. Anything else you may need please don't hesitate to get in touch.
Many thanks
Justin
It was a very simple procedure…
It was a very simple procedure and the problem was quickly resolved.
23 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Dave,
We appreciate the feedback on your experience!
Many thanks
Justin
On time
On time, friendly, respected my property & repairs done in no time.
Great service.
20 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Carol,
We are delighted to receive this kind of feedback.
Many thanks
Justin
Hi bee was very helpful once we got…
Hi bee was very helpful once we got call back very friendly and very quick to sort out my replacement.
22 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Doe,
We are pleased we could organise a replacement for you.
Many thanks
Justin
Excellent service from the company
Excellent service from the company . Kind caring call handler .
13 lipca 2026
Odpowiedź od Home Appliance Guard
Hi Olive,
We are thrilled to hear these compliments on how we treated you.
Many thanks
Justin
I had a very pleasant telephone…
I had a very pleasant telephone coversation with "BEE" at Homeguard regarding the the supply and delivery of a new washing machine. She was most helpful and eager to please. Thank you.
20 lipca 2026
Opinia niezależna
Odpowiedź od Home Appliance Guard
Hi Alan,
This is great news your new Washing Machine was delivered!
Many thanks
Justin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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