Hackney & Leigh Estate Agents Recenzje 67

Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property desc... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Incredibly frustrating based upon delays in communicating between buyers and sellers. A sense of gaslighting takes place when mistakes are made, and apologies appear not to exist!

Oceniono na 5 z 5

Excellent service during our house selling journey.friendly informative staff who were prompt in reply to queries and kept us updated throughout the process and did all the many viewings at our pro... Zobacz więcej

Oceniono na 5 z 5

Really pleasant and efficient. So helpful. H&L swiftly produced an attractive brochure, and Rightmove on-line showing. Within the first week they had multiple viewings, and within another week had... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Informacje przekazane przez różne źródła zewnętrzne

Leading Estate Agents in The Lake District Cumbria, South Lakeland, North Lancashire and North Yorkshire offering Property Sales, property Lettings, Commercial property for sale, Conveyancing, Mortgages. Caring about you and your property!


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

67 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

Poor quality service and experience

Tried to sell our house through them - poor service from start to finish. Quality of marketing materials was poor, virtually no contact in the first 6 months - improved slightly when I complained about it. Decided to switch agents - have bought and sold several properties and they’re the worst I’ve used.

20 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

If i could give zero stars I would .

If i could give zero stars I would .
failed to follow through with fixing problems within the house.
they were made aware of several issues during us living there and charged us a cleaning fee when we left even though it was an absolute pig state when we got it!!
had numerous altercations with a particular member of staff who has no people skills whatsoever! and was greeted with a very unprofessional rude attitude from Claudia long when trying to collect some belongings! Would never use again.

31 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Recommended

Excellent communication and efficient service from start to finish, with regular progress reports, from initial contact through to agreed sale. Nothing but positive experience from their team.

27 grudnia 2024
Opinia niezależna
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Odpowiedź od Hackney & Leigh Estate Agents

Thank you for your kind review, we are so pleased to have provided you with such a positive experience of our services.

Oceniono na 5 z 5

The whole team have been so helpful…

The whole team have been so helpful ,friendly and efficient during the selling of my property and then going on to buy a property as well . I can’t thank you all enough ,

7 listopada 2024
Opinia niezależna
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Odpowiedź od Hackney & Leigh Estate Agents

Thank you for your lovely review, it was a pleasure to have assisted you! All the best in the future.

Oceniono na 5 z 5

Windermere Office

Windermere Office
A great team supported us from start to finish in the successful sale of our property . Particular thanks to Nicole, Jacqui and Sonia in the office , very responsive in action and great customer service . Also special thanks to Derek Hackney who made the start of the process so personal when viewing the house and guidance.

21 października 2024
Opinia niezależna
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Odpowiedź od Hackney & Leigh Estate Agents

Thank you Helen for your kind words. Happy to have assisted you in the sale and receive a positive outcome. From all the Sales Team at the Windemere Office.

Oceniono na 1 z 5

Awful

Awful. Trying to rent a property in Penrith. We had to wait to view at a time that was convenient for them ( not us the customer!). Then heard nothing.
However found out by looking on rightmove that the property had been let to someone else.
Absolute joke. No customer care or thought for the very stressed out families trying to relocate.

17 września 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute cowboys who should be based in Texas

I have been using Hackney & Leigh Letting Agents for some time as a Landlord. I would not trust them with a dolls house let alone a real house. They ignore Contracts and do exactly as they please because they can, Landlords have no protection whatsoever. H&L ignored damp in my house and failed to put various things right. They contacted an electrician to fix a toilet, that's how useless they are. They have been requested to pay me compensation by the Ombudsman 2 weeks ago which has not been received. They did not respect my property and seemingly don't respect the PRS either. I hope Karma serves them well.

5 października 2024
Opinia niezależna
Oceniono na 5 z 5

House purchased through Hackney & Leigh

We have just purchased a house through Hackney & Leigh and I would like to thoroughly commend them on their helpfulness and the proactive role of their staff. We had a 'difficult' solicitor involved in the sale and the H&L team were really helpful pushing them along and passing messages between the vendor and ourselves. I would certainly recommend Hackney & Leigh and would certainly use them in the sale of any property in the area.

28 czerwca 2024
Opinia niezależna
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Odpowiedź od Hackney & Leigh Estate Agents

Many thanks for your review Keith!

Oceniono na 5 z 5

Lovely People and Fantastic Service!

Great experience with every member of the team at Hackney & Leigh... As a first time buyer, I felt put at ease at every step of the purchase process, with all concerns and questions being answered swiftly by the very friendly team at the Windermere office. Special thanks to the lovely Nicole for her help and guidance during the purchase... I'm so happy to be settled in my beautiful new home!

1 lipca 2024
Opinia niezależna
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Odpowiedź od Hackney & Leigh Estate Agents

Many thanks for leaving us a review Lucy!

Oceniono na 5 z 5

Hackney and Leigh are a top quality, dynamic company

Hackney and Leigh are a top quality company
We regularly have dealings with the Ambleside and Windermere branch and we think they are HIGHLY PROFESSIONAL AND EXTREMELY HELPFUL
We have recently purchased a house through the Ambleside branch and have found Charlie, Tonia, Claudia and Sue to be so friendly , excellent clear communication and very efficient indeed. Super Dynamic!
We can’t praise them high enough and want to say THANK YOU for assisting us in a smooth successful outcome
Mike and Sonia at Windermere are equally accommodating and provide a great service
Always a pleasure to deal with them

21 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Claudia and Tonia

I bought a property in Coniston, Cumbria through Hackney and Leigh. The staff were very helpful in sorting out problems and minimising delays. Tonia helped to secure the sale and then Claudia was excellent in sales chasing. Highly recommended.

2 maja 2024
Opinia niezależna
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Odpowiedź od Hackney & Leigh Estate Agents

Many thanks Nigel for leaving us a review!

Oceniono na 1 z 5

Locals - what locals?

As if the Keswick housing market wasn’t toxic enough, having to deal with these vultures only compounds the issue! Informed that our offer was acceptable (subject to proof of funds) we were left in the dark whilst another viewing was conducted and offer made to match our own. Rather than give us an opportunity to respond or complete the proof of funds, Hackney and Leigh advised the vendor to accept the other offer there and then. Clearly only interested in snapping up their commission rather than allowing the extra 24 hours it took to prove that we were ready to proceed immediately also. Any wonder locals are forced out of the market by supposed “cash buyers”, I don’t buy it - the property will be a holiday let in no time and yet another family home will be lost by the community- shameful.

5 marca 2024
Opinia niezależna
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Odpowiedź od Hackney & Leigh Estate Agents

Dear Chris,
We regret that you missed out on the opportunity to buy this property and understand your frustration, however, please allow us to assure you that this home is in fact being bought by a local person, and will not be used as a holiday let as there is a local occupancy restriction preventing this from happening.

Oceniono na 1 z 5

Kendal Branch

Kendal Branch - Purchasing a residential property. Misleading, poor comms and blatant lies. Avoid if possible, otherwise you'll end up homeless and considerably less money in your bank account. There are plenty of other good estate agents out there, use them instead!

27 grudnia 2023
Oceniono na 5 z 5

Hackney and Leigh are the best…

I have used Hackney and Leigh twice in the last 7 years, I am very impressed by the sales team, they are great communicators, very proffesional, they know how to look after their customers, all in all a fab experiance in both buying and selling of my property, Thanks all, I look forward to using Hackney and Leigh in the future,
Regards Alan

14 grudnia 2023
Opinia niezależna

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