Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property desc... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property desc... Zobacz więcej
Reakcja na opinię
Incredibly frustrating based upon delays in communicating between buyers and sellers. A sense of gaslighting takes place when mistakes are made, and apologies appear not to exist!
Excellent service during our house selling journey.friendly informative staff who were prompt in reply to queries and kept us updated throughout the process and did all the many viewings at our pro... Zobacz więcej
Really pleasant and efficient. So helpful. H&L swiftly produced an attractive brochure, and Rightmove on-line showing. Within the first week they had multiple viewings, and within another week had... Zobacz więcej
Reakcja na opinię
Leading Estate Agents in The Lake District Cumbria, South Lakeland, North Lancashire and North Yorkshire offering Property Sales, property Lettings, Commercial property for sale, Conveyancing, Mortgages. Caring about you and your property!
100 Stricklandgate, La9 4PU, Kendal, Zjednoczone Królestwo
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Incredibly frustrating based upon delays in communicating between buyers and sellers. A sense of gaslighting takes place when mistakes are made, and apologies appear not to exist!
Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property described as well presented which it certainly wasn't. Rubbish in the property. Overgrown garde with falling down sheds. Peeling paint, evidence of damp. No way could your immediately live in this property. Very disappointing.

Odpowiedź od Hackney & Leigh Estate Agents
Unprofessional agents, late to viewings. Office management stating incorrect legal terms. Rude. I will be making offers to sellers exclusively through other agents.
Excellent service during our house selling journey.friendly informative staff who were prompt in reply to queries and kept us updated throughout the process and did all the many viewings at our property.
Thank you
K and k Jackson
I was having trouble selling my house at Scattergate Green, Appleby and decided to change my estate agent in a bid to get things moving.
Hackney and Leigh have been very easy to work with so far; they gave an honest and fair assessment of the houses value, were very quick to advertise the house on social media, put up sign posts etc (which the previous agent had not done) and were getting viewers in within a week of putting the place up for sale. Fingers crossed but within a month we have a buyer and a fair price after waiting for months beforehand just to get people through the door!
I appreciate Hackney and Leigh's advice and expertise hopefully getting the house sold, especially Gill, Emily and Sarah for their help.
I’ve had consistently poor experiences with this agency over the past couple of months. Each time I enquire about a property, I’m asked for my availability, only to be told shortly afterwards that viewings are suddenly “fully capped.” This has happened repeatedly, even with properties that have been sitting on the market for weeks. At this point, I genuinely don’t understand why they ask for availability at all instead of simply offering the slots they’re actually willing to honour.
On the one occasion I did manage to get a viewing, the property had a very strong cigarette smell, which the agent tried to pass off as “new carpet smell.” Despite the place clearly not being right for us, we were pressured to apply immediately “or it would be taken.” That same property is still listed months later and has already been reduced twice.
Overall, the pattern feels misleading and unnecessarily difficult. Renting is stressful enough without this kind of inconsistency.
I recently bought a house through Hackney & Leigh, Penrith Office. Couldn’t be happier with the staff I dealt with. They have been really helpful, approachable and friendly, through the whole process. Would definitely use them again. ☺️🎄
Great estate agent, brilliant staff, friendly and very helpful. Go above and beyond in my opinion, keeping your solicitors on their toes. Wonderful service would have no problem in recommending to anyone selling in the area or anyone wanting to purchase.
We have recently accepted an offer after listing our house with Hackney and Leigh. Throughout they have been professional, efficient, approachable and friendly.
We’re very happy to give them a well deserved 5 star review
Recently sold a property through the Windermere branch and the service provided throughout was excellent. From the initial valuation meeting, there was a real sense of investment from the team. Processes were clearly explained, support provided, deadlines met and there was always a warm welcome when visiting the branch in person. I cannot fault the professionalism of those involved, would thank the team for a very smooth process and would thoroughly recommend them to any prospective house sellers.

Odpowiedź od Hackney & Leigh Estate Agents
Each time I have contacted the team I get a response almost immediately which is really good.

Odpowiedź od Hackney & Leigh Estate Agents
Congratulations to the Penrith Sales Office for their kind and supportive help to a bereaved family, in speedily finding a suitable buyer for the property.
Excellant communication from start to finish- sold a property with Hackney & Leigh Kendal and they went above and beyond for us. Thank you to all the staff there, with massive shout outs to Holly, Claudia & Shannon

Odpowiedź od Hackney & Leigh Estate Agents
Poor service from start to finish, moving into the rental there was a leak in the basement which had flooded, I had no access to any windows to open them! Inspections were very patronising... Even though property wasn't in the correct condition upon completion of contract, maintenance wasn't kept on top off... Poor service and definitely wouldn't recommend.

Odpowiedź od Hackney & Leigh Estate Agents
Excellent friendly service, communication very good. Found a buyer immediately after advertising. Very helpful with all the paper work and ID verification.

Odpowiedź od Hackney & Leigh Estate Agents
Kiera at the Arnside office could not have done more to help us. We were purchasers and she was doing her best for her clients but she also did her best for us. Queries were answered quickly and fully, she kept us informed and she always went the extra mile. What could have been a stressful situation was made much better due to her reassurance and support.

Odpowiedź od Hackney & Leigh Estate Agents
We had a very positive experience with Hackney and Leigh and can't recommend them enough. As tennents in a property that was getting sold, we were treated respectfully and considerately by the agents. Communication was great from beginning to end. Thank you for looking after us.

Odpowiedź od Hackney & Leigh Estate Agents
We recently bought a property through Hackney & Leigh Windermere and couldn’t be happier with the experience. From the very first viewing right through to completion, the whole process was smooth, professional, and stress-free.
A huge thank you to Sonia and the entire team—nothing was ever too much trouble. They were always friendly, responsive, and willing to go the extra mile to help with any questions or concerns we had along the way.

Odpowiedź od Hackney & Leigh Estate Agents
Sale of our property has just gone through, Nicole and her colleagues have been amazing, very efficient and on the ball with every aspect of the sale.
Thank you, will definitely use Hackney & Leigh again.

Odpowiedź od Hackney & Leigh Estate Agents
Many thanks to all concerned at the Windermere office for the sale of our property. Appreciated for the personal contact and kind attention.
Special mention to Mike Graham for his support.

Odpowiedź od Hackney & Leigh Estate Agents
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