GO Rentals New Zealand Recenzje 2365

Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The vehicle was in great condition and the size is exactly what we were after, it was clean and did not smell like cigarettes and the staff were very helpful, the process of returning it was just as q... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy process to book rental, pick up & drop off car. They were able to change our booking with ease at the last minute. Customer service was pleasant even though our plane arrived after midnight, beca... Zobacz więcej

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Oceniono na 5 z 5

Go Rentals was extremely helpful as I booked a vehicle. They were very prompt with replies and no question was silly. Brent the multitasker who did it all was great, awesome communication. They have a... Zobacz więcej

Oceniono na 5 z 5

Hired a rental car from Go Rentals for the first leg of my Zew Zealand tour, and was very pleasantly surprised by the quality of the experience. Used their App for to register the booking and complete... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

Napisane przez firmę

Kia ora and welcome to GO Rentals. We’re a big team of extremely passionate people who GO further in every way to make your journey a roaring success. Wherever you’re going, whatever the reason, we’ll make you feel like it’s the most important thing in the world. Of course we have hundreds of safe, reliable, clean and affordable late-model vehicles like the other top companies. And what you see is what you get, meaning no hidden costs and the car you book is the car you drive. All that, plus our standout service, will really put a smile on your dial. So once you know where you’re GOing and who you’re taking, get in touch and let us get your ultimate Kiwi car rental experience underway.

GO further

Napisane przez firmę

Our Promise to you
We promise to give the best rental car experience you’ve ever had! We promise to provide safe, reliable, clean and affordable late-model vehicles. But it’s our car rental team and service that will really put a smile on your dial. Whether it’s rental cars, vans or 4 wheel drives you’re looking for, we have a solution for every occasion and every budget. GO Rentals started with only a couple of rental cars at our Auckland Car Rental branch. 25 years later we are one of the fastest growing car rental companies in New Zealand.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

GO get one

Friendly staff, quick hier and Return, nice and tidy car.

8 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thank you, Andreas! Friendly staff, quick hire and return, and a tidy car. That’s what we love to hear. Appreciate the great feedback!

Oceniono na 5 z 5

Auckland airport.Team friendly and…

Auckland airport.Team friendly and helpful on all hiring instances I've had irrespective of time of day and how busy. Last trip Waitangi weekend.Prompt and hassle free. Economical cars to run.Excellent experience would highly recommend.

6 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks so much, Kylie! We’re thrilled to hear our Auckland Airport team has consistently delivered friendly and helpful service, even during busy periods like Waitangi weekend. We really appreciate your recommendation!

Oceniono na 5 z 5

We found from the booking of the rental…

We found from the booking of the rental to the return of the car to be excellent service . We will highly recommend Go Rentals 😊

28 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thank you, Kim! We’re so pleased you found the service excellent from booking right through to return. Your recommendation means a lot to us 😊

Oceniono na 5 z 5

New Zealand Holiday with Go Rentals. We recently used Go Rentals for our…

We recently used Go Rentals for our holiday in NZ. The staff were very friendly and well communicating. We picked the car in Auckland, but sadly it was vandalised in Wellington. We want to thank Go Rentals for replacing the car so we could continue with our journey. Thank you Go Rentals and we are looking forward to use your servics in the future.
Joseph D
Brisbane

5 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thank you, Joseph! While we’re sorry to hear about the vandalism incident, we’re glad our team could quickly replace the vehicle so you could continue your journey. We truly appreciate your understanding and kind words, and we look forward to welcoming you back on your next NZ adventure.

Oceniono na 5 z 5

GO! It's a great choice.

Cars, prices, staff, and communication are all good and we had no problems at all.

25 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, Johanne! “GO! It’s a great choice” We love that! We’re so pleased you found our cars, pricing, staff and communication all on point. Hope to see you again soon.

Oceniono na 4 z 5

Easy online rental process

Easy online rental process. One way drop off charge is pretty high.

6 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Hi David,

Thank you for taking the time to share your feedback and we really appreciate it!

We're glad to hear you found our online rental process easy and straightforward. We work hard to make booking as smooth as possible, so it's great to know that part of your experience met expectations.

We understand your comments regarding the one-way drop-off fee. These charges help cover the operational costs of relocating vehicles between branches. Your feedback is valuable and will be shared with our team as we continually review our pricing and service structure.

We hope to welcome you again on your next trip and aim to make it a full 5-star experience next time!

Kind regards,
The GO Rentals Team

Oceniono na 5 z 5

Excellent car

Excellent car, exact description, just as I booked. Easy booking, collection and returning the car, very hassle free and stress free! Thank you. Liz

31 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thank you so much, Liz! We’re delighted the car was exactly as described and that the whole process was hassle-free and stress-free. That’s exactly what we aim for 😊

Oceniono na 5 z 5

Start to Finish was a breeze!

Start to Finish was a breeze!

Booking was easy and insurance options were very clear.
App was easy to use including booking a shuttle from the airport.
Key pick up was easy and return was even easier.

2 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thank you, Alex! We’re thrilled to hear everything from booking to return was a breeze. It’s great to know the app, shuttle booking and key collection made things even easier for you. We appreciate your feedback!

Oceniono na 5 z 5

Very easy booking process

Very easy booking process, quick and easy vehicle collection, and friendly, helpful staff. The car was clean and reliable, and the return process was just as simple. Highly recommended.

1 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks so much, Prabhath! We are delighted to hear everything from booking to return was smooth and easy, and that the vehicle met your expectations. We really appreciate the recommendation and hope to see you again soon.

Oceniono na 5 z 5

Amazing service and new vehicle.

Amazing service and new vehicle.

3 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, Terence! Amazing service and a new vehicle is exactly what we aim for. We appreciate your 5 stars and hope to welcome you back next time.

Oceniono na 5 z 5

Easy to deal with and efficient

Easy to deal with and efficient
Good vehicles and local staff at Queenstown airport

31 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, David! Great to hear you found the team at Queenstown Airport efficient and easy to deal with. We’re glad the vehicle suited your needs and hope to see you again.

Oceniono na 5 z 5

Easy friendly seamless access to…

Easy friendly seamless access to getting and returning car. Definitely the fastest and easiest hire so far.

2 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, Tania! We love hearing that your experience was seamless and the fastest hire you’ve had so far. We appreciate you choosing GO Rentals and look forward to your next trip.

Oceniono na 4 z 5

Good helpful friendly staff

29 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, Geoff! We’re glad our team could be helpful and friendly during your rental. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

All very easy pick up and drop off

All very easy pick up and drop off. The team offered flexibility when dropping off the car (at no extra charge) which was appreciated.

31 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, Dave! We’re glad the pick-up and drop-off were easy and that our team could offer a bit of extra flexibility. Really appreciate your feedback and 5 stars.

Oceniono na 4 z 5

Good value for money

Good value for money
Good experience

31 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, Satish! We’re pleased to hear you found good value for money and had a positive experience. We appreciate your feedback and hope to welcome you back.

Oceniono na 5 z 5

Always a good experience with Go Rentals

We always hire with Go Rentals. The staff are great, very polite and helpful.
Vehicles are smooth on the road and very clean at pick up! Great vehicles for great prices! Booking online is a easy to follow process. Thank you so much Go Rentals. Yous never disappoint! We will be hiring from you again in the future.

Nga Mihi Nui.

1 lutego 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Nga mihi nui, Savaiki! Thank you for your continued support and such a thoughtful review. We’re thrilled to hear our team, vehicles, and booking process consistently deliver a great experience for you. We truly appreciate your loyalty and look forward to seeing you again.

Oceniono na 5 z 5

Easy pick up and drop off and fabulous…

Easy pick up and drop off and fabulous vehicle!

30 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Thanks, Claire! Easy pick-up, easy drop-off, and a fabulous vehicle sounds like a perfect combo. We appreciate your kind words and hope to see you again soon.

Oceniono na 5 z 5

You just wouldn't use anyone else!

Go Rentals is my Go To for rental cars.
Super efficient service, from booking to shuttle to check in.
And always a few laughs to be had with the staff,which tops the service off

29 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Hi Bryan, thank you for such an awesome review! We love being your go-to rental company. It’s great to hear everything from booking to shuttle to check-in was super smooth and we’re especially glad the laughs with our team topped it off. Looking forward to seeing you again next time!

Oceniono na 5 z 5

Ease of booking and competitive price.

Ease of booking online, competitive price, good vehicle.

30 stycznia 2026
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Hi Subramanyam, thanks for the 5 stars! We’re pleased you found the booking easy, the pricing competitive, and the vehicle up to standard. We appreciate you choosing GO Rentals.

Oceniono na 4 z 5

Good cars and friendly staff!

Good cars, efficient collection and returning of the car, friendly staff and especially the responsiveness by e-mail!
Would use this company again.

28 grudnia 2025
Opinia niezależna
Logo GO Rentals New Zealand

Odpowiedź od GO Rentals New Zealand

Hi Vincentie, thank you for your great feedback! We’re pleased to hear you enjoyed the vehicle, found the pickup and return process efficient, and experienced friendly service from our team. We’re especially glad our email support was helpful. Thanks for choosing GO Rentals. We’d love to welcome you back again.

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