Furniture Village - Manchester Recenzje 

2737
•
Wynik TrustScore: 5 na 5

4,8

White City Retail Park, White City Way, M16 0RP Manchester, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a fantastic experience with furniture village. All thanks to the great customer service provided by Cathy. From the moment we walked in Cathy went above and beyond to make sure we were well loo... Zobacz więcej

Oceniono na 4 z 5

The customer service from irfa was excellent. Really attentive and helpful and matched the online prices. The sofa appeared to be really good quality. The only reason there are 4 not 5 stars was the... Zobacz więcej

Oceniono na 5 z 5

The customer service was excellent. Affy is very knowledgeable about the products in store. He offered us various options, rather than us just diving straight in and buying our first choice of bed, d... Zobacz więcej

Oceniono na 5 z 5

The manager of the White City showroom, Manchester was really helpful when I called. Kamm the sales advisor was more than helpful, staying very calm when she was clearly inundated with customers. I... Zobacz więcej


Informacje dotyczące firmy


Dane kontaktowe

  • White City Retail Park, White City Way, M16 0RP, Manchester, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2737)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60 376

Napisz recenzję
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Oceniono na 5 z 5

Kam was friendly

Kam was friendly, knowledgeable and helpful. She explained the features and benefits of the product and explained how to look after the new mattress.

31 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Aurora not same quality in store

I recieved an aurora settee which was lovely and comfortable in store but the one delivered to me on 15th Aug after 5 days cushions I sat on went flat and sliding off it
Went back to shop sat on same in store for 20 mins waiting for manager and was fine all I want is it refunded under section 2015 and then to collect not even had it two weeks at this point

18 sierpnia 2026
Opinia niezależna
Logo Furniture Village - Manchester

Odpowiedź od Furniture Village - Manchester

Good Morning, I am so sorry to hear about the issues you have experienced with your sofa. I would like to investigate this further for you. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Oceniono na 5 z 5

Kam was sweet and helpful

Kam was sweet and helpful, she explained everything in detail and helped me when I was confused about some details.

All the staff were friendly and sweet.

30 sierpnia 2026
Oceniono na 5 z 5

We went into furniture Village in White…

We went into furniture Village in White City Retail Park on Saturday 29 th August,we were approached by a lady called Cathy Shaikh , even though we told her we wear just looking for ideas she couldn't have been anymore helpful,she was very knowledgeable about products and made a few suggestions we hadn't thought about, she was so good and helpful so much so we went back to see her today (Sunday) and bought a sofa and two chairs,it was a pleasure dealing with such a pleasant person,I would recommend Cathy to anyone .

30 sierpnia 2026
Oceniono na 5 z 5

Cathy Shaikh gave excellent customer…

Cathy Shaikh gave excellent customer service, talked us through the new trends, what material is fashionable and gave great insight as to how to set the lounge advising on colour schemes regarding what flooring would match the sofa and soft furnishings. Thank you Cathy for making it a smooth and efficient service. Saima and Kokab

29 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I went into furniture village at White…

I went into furniture village at White City today and was instantly greeted by David who was very helpful , nothing was too much trouble for him , he explained everything thoroughly fantastic customer service , I ended up purchasing the sofa once I got home and measured up , David was contactable straight away and within 15 minutes my sofa was ordered .

Now the countdown to my sofa 12 weeks to go thanks Furniture Village .

29 sierpnia 2026
Oceniono na 5 z 5

We visited the store twice and met Mr

We visited the store twice and met Mr. David. He is excellent in explaining each and every point regarding the product. We really appreciate his efforts. He is worth of your store. He is friendly with the customer.Sicere thanks to David .

29 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I only called in to have a look round…

I only called in to have a look round the bed department for a new mattress. Kam the assistant was very helpful & accommodating, I was ready to leave after 20 minutes, Kam convinced me to stay for a coffee & cookie, I eventually left over an hour later with a dinning table & 6 chairs and a Hypnos mattress for good measure.

29 sierpnia 2026
Oceniono na 5 z 5

Absolutely amazing service

Absolutely amazing service from the minute we walked in and met Was. So knowledgeable about all the furniture, asked us what we were looking for and understood completely our vision.
The big thing for us was he then left us, no pressure at all .. we looked in the other 2 furniture shops and went back. Again absolutely no pressure to buy..but we did!
Completed paperwork very swiftly
Thank you Was for all your help, you made the whole experience great.

29 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

New sofa

We came to browse and seek advice about a new sofa. We had a corner sofa in mind but after chatting with David at furniture village we changed our minds. His expertise and patience were unfounded and after lots of questions being answered and his calm nature we found the right sofa - perfect
We would definitely recommend as he wasn’t pushy yet steered us to what we wanted.
Great service - thanks

28 sierpnia 2026
Oceniono na 5 z 5

I would much prefer to go into a store…

I would much prefer to go into a store buy something pay for it bring it home , Sont like having to pay up front for everything you buy on the internet then having to go through all the trouble of ensure back I find it tedious time consuming.This has nothing to do with the assistant that served me she was very helpful

27 sierpnia 2026
Oceniono na 5 z 5

Ordered a dining table and chairs today…

Ordered a dining table and chairs today at Furniture Village at White City Manchester. We were served by the lovely Cathy. She was so helpful and made the purchase a pleasant experience. Would definitely recommend using this shop

27 sierpnia 2026

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