We had a fantastic experience with furniture village. All thanks to the great customer service provided by Cathy. From the moment we walked in Cathy went above and beyond to make sure we were well loo... Zobacz więcej
Lokalizacja
Zmień lokalizacjęWhite City Retail Park, White City Way, M16 0RP Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service from irfa was excellent. Really attentive and helpful and matched the online prices. The sofa appeared to be really good quality. The only reason there are 4 not 5 stars was the... Zobacz więcej
The customer service was excellent. Affy is very knowledgeable about the products in store. He offered us various options, rather than us just diving straight in and buying our first choice of bed, d... Zobacz więcej
The manager of the White City showroom, Manchester was really helpful when I called. Kamm the sales advisor was more than helpful, staying very calm when she was clearly inundated with customers. I... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
White City Retail Park, White City Way, M16 0RP, Manchester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing service
Amazing service. Brilliant customer service Highly recommend was.
Thank you for your service.
Extremely Happy With Experience
Extremely happy with the overall experience at Furniture Village, staff and service is excellent - particularly Dave who dealt with our purchase. His approach was spot on and made us feel very comfortable throughout the process. We must also add that it is refreshing to know that it Furniture Village is a family run British business who take pride in selling quality stylish products.
Great shop, great people and great service - Don't go anywhere else
Compared with the other furniture shops on the White City Retail park this is head and shoulders above them all. Clean, bright, inviting, well layed out. All staff are super friendly and you can tell they all get on and support each other. Manager Sal is fantastic and really welcoming.
Great pricing - genuine sales and prices that do end unlike some other retailers.
Special mention to Kam who was so nice when processing our sale, explained everything really well, asked questions and offered relevant add-on products and services without being pushy as you tend to find in similar shops and enjoyed getting to know her. (Hope we didn't spoil "Suits" for you!).
To top it off free coffee and cookies.
Great shop, great people, Great service. Thank you
Wasim was so helpful in guiding us…
Wasim was so helpful in guiding us through our purchase. He advised us on what would look good and made us feel comfortable. Thank you.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Bought the most expensive 2 seater and…
Bought the most expensive 2 seater and 3seater leather power recliner sofas. The ones shown in store looked very good with firm padding in arms, seats and backs. However, the ones delivered show uneven and lack of padding in several places. Asked for a refund and return of goods within 30 days of purchase exercising my section 20 consumer rights act 2015. No resolution so far.

Odpowiedź od Furniture Village - Manchester
'Was' the sales executive was amazing
'Was' the sales executive was amazing, polite, understanding, extremely helpful.
He was willing to listen, he was informative, he made time for me to make a decision,
Very happy customer
Thank you Was
Affy
Affy , very good costumer service 100 made best hot chocolate, help us in every way , we are very happy
Kam was absolutely amazing today
Kam was absolutely amazing today - spent so much time helping me pick different options and would definitely go back again for more advice from here.
We went into the White City store and were fortunate enough to experience David Faulkner's salesperson skills......
We went into the White City store and were just browsing. Casually David Faulkner came over not crowding us or overselling. He was very friendly, informative and helpful. He enabled us to decide what we felt was the best option for us.
We didn't purchase on the first day dueto time, but, went back the next day, sought out David and secured the purchase of a dining table and chairs with him.
We can only say that David made it a very easy and pleasant experience for us without using any hard sell tactics.
We would definitely use the store again and David's exemplary salesperson skills.
Thank You
A perfect experience with assistance…
A perfect experience with assistance from Cathy who provided a superb service throughout our purchase. Would highly recommend.
Couch shopping for a new home
We were looking for a couch as we are buying our first home together and we were deciding between a couch at this store because it had storage, and another store because of the wider chaise design. Wasim came over and had a discussion with us about what we wanted out of the couch and pointed to another couch that wasn’t even on our Radar at first. He said it is a modular design so we could make it how we wanted. It ended up being the perfect couch, he handled the sale and let us design it all ourselves. He was friendly and professional through out and we would recommend furniture village in the future.
Awesome service from Dave and Sal
Awesome service from Dave and Sal
Thanks very much
Cathy was super helpful instore not…
Cathy was super helpful instore not pushy just helpful, order processing was painless thanks
Shan of White City branch of Manchester…
Shan of White City branch of Manchester has been being great in his customer service. He just called his day and left when I arrived but his colleague called him and he came back to deal with my order. And he asked the store manager for extra discounts for my whole order on top of the bank holiday discount, it saved me over£700.
From the moment we e…
From the moment we entered your store your sales lady couldn't do enough for us even moving furniture around so my wife's mobility scooter could manoeuvre more easily.
There was no pressure in trying to sell us something, in actual fact we spent twice as much as we intended which made my wife happy because she got better than she intended ten out of ten to her
Everything organised for us
Everything organised for us. Receptive and helpful.
Happy kind and very polite gentleman
Happy kind and very polite gentleman
David's customer service was great and…
David's customer service was great and got a great buy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







