Furniture Village - Manchester Recenzje 

2737
•
Wynik TrustScore: 5 na 5

4,8

White City Retail Park, White City Way, M16 0RP Manchester, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a fantastic experience with furniture village. All thanks to the great customer service provided by Cathy. From the moment we walked in Cathy went above and beyond to make sure we were well loo... Zobacz więcej

Oceniono na 4 z 5

The customer service from irfa was excellent. Really attentive and helpful and matched the online prices. The sofa appeared to be really good quality. The only reason there are 4 not 5 stars was the... Zobacz więcej

Oceniono na 5 z 5

The customer service was excellent. Affy is very knowledgeable about the products in store. He offered us various options, rather than us just diving straight in and buying our first choice of bed, d... Zobacz więcej

Oceniono na 5 z 5

The manager of the White City showroom, Manchester was really helpful when I called. Kamm the sales advisor was more than helpful, staying very calm when she was clearly inundated with customers. I... Zobacz więcej


Informacje dotyczące firmy


Dane kontaktowe

  • White City Retail Park, White City Way, M16 0RP, Manchester, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2737)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60 376

Napisz recenzję
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Oceniono na 5 z 5

Extremely Happy With Experience

Extremely happy with the overall experience at Furniture Village, staff and service is excellent - particularly Dave who dealt with our purchase. His approach was spot on and made us feel very comfortable throughout the process. We must also add that it is refreshing to know that it Furniture Village is a family run British business who take pride in selling quality stylish products.

6 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great shop, great people and great service - Don't go anywhere else

Compared with the other furniture shops on the White City Retail park this is head and shoulders above them all. Clean, bright, inviting, well layed out. All staff are super friendly and you can tell they all get on and support each other. Manager Sal is fantastic and really welcoming.
Great pricing - genuine sales and prices that do end unlike some other retailers.
Special mention to Kam who was so nice when processing our sale, explained everything really well, asked questions and offered relevant add-on products and services without being pushy as you tend to find in similar shops and enjoyed getting to know her. (Hope we didn't spoil "Suits" for you!).
To top it off free coffee and cookies.
Great shop, great people, Great service. Thank you

5 września 2026
Oceniono na 1 z 5

Bought the most expensive 2 seater and…

Bought the most expensive 2 seater and 3seater leather power recliner sofas. The ones shown in store looked very good with firm padding in arms, seats and backs. However, the ones delivered show uneven and lack of padding in several places. Asked for a refund and return of goods within 30 days of purchase exercising my section 20 consumer rights act 2015. No resolution so far.

20 sierpnia 2026
Opinia niezależna
Logo Furniture Village - Manchester

Odpowiedź od Furniture Village - Manchester

Good Morning, I am so sorry to hear about the issues you are experiencing with your sofa. This is certainly something I would like to investigate further for you. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Oceniono na 5 z 5

Affy

Affy , very good costumer service 100 made best hot chocolate, help us in every way , we are very happy

3 września 2026
Oceniono na 5 z 5

We went into the White City store and were fortunate enough to experience David Faulkner's salesperson skills......

We went into the White City store and were just browsing. Casually David Faulkner came over not crowding us or overselling. He was very friendly, informative and helpful. He enabled us to decide what we felt was the best option for us.
We didn't purchase on the first day dueto time, but, went back the next day, sought out David and secured the purchase of a dining table and chairs with him.
We can only say that David made it a very easy and pleasant experience for us without using any hard sell tactics.
We would definitely use the store again and David's exemplary salesperson skills.
Thank You

2 września 2026
Oceniono na 5 z 5

Couch shopping for a new home

We were looking for a couch as we are buying our first home together and we were deciding between a couch at this store because it had storage, and another store because of the wider chaise design. Wasim came over and had a discussion with us about what we wanted out of the couch and pointed to another couch that wasn’t even on our Radar at first. He said it is a modular design so we could make it how we wanted. It ended up being the perfect couch, he handled the sale and let us design it all ourselves. He was friendly and professional through out and we would recommend furniture village in the future.

31 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Shan of White City branch of Manchester…

Shan of White City branch of Manchester has been being great in his customer service. He just called his day and left when I arrived but his colleague called him and he came back to deal with my order. And he asked the store manager for extra discounts for my whole order on top of the bank holiday discount, it saved me over£700.

31 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

From the moment we e…

From the moment we entered your store your sales lady couldn't do enough for us even moving furniture around so my wife's mobility scooter could manoeuvre more easily.
There was no pressure in trying to sell us something, in actual fact we spent twice as much as we intended which made my wife happy because she got better than she intended ten out of ten to her

31 sierpnia 2026

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