We had a fantastic experience with furniture village. All thanks to the great customer service provided by Cathy. From the moment we walked in Cathy went above and beyond to make sure we were well loo... Zobacz więcej
Lokalizacja
Zmień lokalizacjęWhite City Retail Park, White City Way, M16 0RP Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The customer service from irfa was excellent. Really attentive and helpful and matched the online prices. The sofa appeared to be really good quality. The only reason there are 4 not 5 stars was the... Zobacz więcej
The customer service was excellent. Affy is very knowledgeable about the products in store. He offered us various options, rather than us just diving straight in and buying our first choice of bed, d... Zobacz więcej
The manager of the White City showroom, Manchester was really helpful when I called. Kamm the sales advisor was more than helpful, staying very calm when she was clearly inundated with customers. I... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
White City Retail Park, White City Way, M16 0RP, Manchester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great help choosing my sofa.
Lots of help choosing my sofa without being pressured. I was given time to really make my mind up. I was pleased with the price and choice of colours. Cathy was very helpful and patient with me.
Very relaxed atmosphere chose a couple…
Very relaxed atmosphere chose a couple of items,David dealt with my purchases and he was lovely so friendly and down to earth,would definitely recommend furniture village
Great customer service by David
Great customer service by David. Very helpful and friendly
From start to finish the service…
From start to finish the service offered by Dinesh was excellent . He went the extra mile to ensure that we were completely happy with the colour and design with our suite purchase . I would highly recommend this company especially Dinesh
Great service
David was fantastic - great service from start to finish and got us a couch and deal we are really happy with!
Great customer service!
David was so helpful and was able to answer all our questions.
Lovely store with really nice staff and the coffee and cookies were lovely!
Thank you!
Wasim was excellent found my needs and…
Wasim was excellent found my needs and found the perrfect sofa. Gave me all the information I needed and an excellent price. He should be a manager and atheist give him a raise. Thanks Wasim
Amazing service from Affy
Amazing service from Affy. Friendly and professional throughout. Keeping the kids happy with hot chocolate and cookies was a master stroke. Thank you.
Dinesh made the experience so easy and…
Dinesh made the experience so easy and gave me so much information! Helped with every question and I’ve done away with such an amazing sofa
Sales persons are so knowledgeable
Absolutely beautiful store and such lovely sales people. Wasim came up to help us and was so knowledgeable. Excellent experience.
Thank you Cathy. Great customer service
I had a wonderful experience in the store, thanks to her excellent customer service. Cathy was very friendly and helpful throughout the process. She took the time to understand what I was looking for and helped me choose the perfect sofa. I really appreciated her knowledge and genuine assistance. Thank you for making my shopping experience so easy and enjoyable!
Nice range of dining chairs to pick…
Nice range of dining chairs to pick from. Visited other furniture stores and found Furniture Village had the best and largest selection of chairs. We was pestered while looking at the chairs but when we decided to purchase the chairs we were served by David who was really helpful and a fellow Man Utd supporter. We were reassured with the care package he offered. We previously bought our beds from here and will definitely purchase other furniture in the future.
Impeccable service
Impeccable service! We’ve been shopping at this store since 2019 and always receive excellent service; the product quality is stunning, and the purchasing process is very convenient. I highly recommend it!
Cathy & Affy were great along with the…
Cathy & Affy were great along with the rest of the team. Very welcoming and friendly. Did their best to accommodate our needs. Very satisfied with the customer service and hope to visit again soon.
What a breath of fresh air to find a sales person
What a breath of fresh air to find a sales person who knows what he’s talking about. We visited the White City Retail Park in Trafford last week and was greeted by Wasim a sales person. He introduced himself very friendly and polite, anything we weren’t sure about he would be on hand to help.
Off we trotted around the store checking out the vast array sofa and chairs, calling on Wasim several times for assistance. There was no pressure at all from him, just providing us with information about the product. He even took us to the refreshment area for a hot drink and snack. Once again no pressure leaving us to chat about what we had seen and liked.
We found one sofa and chairs that we were really interested in. He came over and demonstrated the operation of said furniture. I mentioned I had a neck
problem and he took us another product where demonstrated its capabilities. The sofa was just what I wanted lumber and neck support plus more which he demonstrated throughly. I would have never found this if Wasim hadn’t been there to advise for which I am truly grateful.
We seen several or items we wanted so Wasim left us to it while he did the paperwork.During this time we meet James the manager who was very attentive and professional. Wrleft the store very happy with our purchases
I must say he was very knowledgeable of all the furniture we asked him about a real professional sales consultant.
If we need any more furniture there’s no doubt in our minds where we will get it from assisted by Wasim.
Many thanks Wasim
Caron and Wal
Good customer service.
Good customer service.
Knowledgeable, professional and caring towards my elderly mum who is blind and shopping for furniture.
Great customer service
Great customer service. Up to date information received from order to delivery. Dinesh at Trafford store was very helpful on each time
We had a great experience with David at…
We had a great experience with David at Furniture Village. He was friendly, knowledgeable and really took the time to listen to what we were looking for.
What we particularly appreciated was that there was no pressure at all. David gave us helpful advice, answered all our questions and allowed us the time and space to make our own decision.
Excellent customer service from start to finish. David is a real credit to Furniture Village and I would definitely recommend asking for him if you visit.
Thanks again, David!
Nice relaxed atmosphere and no pushy…
Nice relaxed atmosphere and no pushy sales people. We dealt with Dave who was very informative and helped us find exactly what we were looking for. Easy process from start to finish and very nice coffee and cookies. Realistic delivery time and no false promises.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







