We had a fantastic experience with furniture village. All thanks to the great customer service provided by Cathy. From the moment we walked in Cathy went above and beyond to make sure we were well loo... Zobacz więcej
Lokalizacja
Zmień lokalizacjęWhite City Retail Park, White City Way, M16 0RP Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service from irfa was excellent. Really attentive and helpful and matched the online prices. The sofa appeared to be really good quality. The only reason there are 4 not 5 stars was the... Zobacz więcej
The customer service was excellent. Affy is very knowledgeable about the products in store. He offered us various options, rather than us just diving straight in and buying our first choice of bed, d... Zobacz więcej
The manager of the White City showroom, Manchester was really helpful when I called. Kamm the sales advisor was more than helpful, staying very calm when she was clearly inundated with customers. I... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
White City Retail Park, White City Way, M16 0RP, Manchester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing customer service from Kam
Amazing customer service from Kam! Thank you, and lovely sofa
She was so lovely great staff really…
She was so lovely great staff really help and love tye bed
Thanks you KAM
Communication from store very poor
Communication from store very poor, hard to call them. Delivery date at sales room was complete fabrication and a way to get the sale (was 3 weeks late). Delivery men who showed up were amazing though ( we're an external company)
David was very friendly and patient…
David was very friendly and patient with my elderly parents. Very knowledgeable explaining everything very clearly and thoroughly. My parents are very happy with their new sofa. Would recommend furniture village and David thank you
We had a perfect time
We had a perfect time. We got several items, all in the sale at amazing prices; amazing quality.
David helped us the entire time without crowding us or getting in the way. He was extremely helpful all along. Great experience. I would highly recommend.
David was very knowledgeable
David was very knowledgeable, friendly and professional
Superb choice and expertly guided…
Superb choice and expertly guided around till we picked the perfect settee by Cath
Excellent friendly service from Kam…
Excellent friendly service from Kam Yaqub and Dinesh at your Manchester store
We dealt with two members of staff both…
We dealt with two members of staff both male and were really helpful. We made our purchase with ease. We will definitely visit again in the future.
Cathy one of the best services I ever…
Cathy one of the best services I ever have
Came in to buy 2 sofas
Came in to buy 2 sofas. We got a good deal and Was took great care of us. Would come back again
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Worst experience in my life with…
Worst experience in my life with customer service ever. My dining room arrive faulty, being given wrong information that it will be replaced to encourage me to sign for delivery service, still struggling with customer service to find a solution. I can’t believe this is professional company. I will give 0/10 for customer service, transport and delivery.

Odpowiedź od Furniture Village - Manchester
Excellent Service
I had a really lovely experience at Furniture Village, thanks to Wasim who helped me. He is extremely helpful, friendly and patient. He made the whole process so much easier. I really appreciate his professionalism and excellent customer service.
Great customer service from Shan
Great customer service from Shan! Thanks for an easy experience to try out mattresses and pick a new bed. Many thanks
Kam was very friendly and very helpful
Kam was very friendly and very helpful. She gave us good advice. She helped us make our decisions and was very flexible with all our demands. Would happily come to furniture village again. Great quality stock.
Great help choosing my sofa.
Lots of help choosing my sofa without being pressured. I was given time to really make my mind up. I was pleased with the price and choice of colours. Cathy was very helpful and patient with me.
Very relaxed atmosphere chose a couple…
Very relaxed atmosphere chose a couple of items,David dealt with my purchases and he was lovely so friendly and down to earth,would definitely recommend furniture village
Great customer service by David
Great customer service by David. Very helpful and friendly
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







