Femnilondon Recenzje 

209
Wynik TrustScore: 1 na 5

1,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Zobacz więcej

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Zobacz więcej

Oceniono na 1 z 5

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Zobacz więcej

Oceniono na 1 z 5

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Informacje przekazane przez różne źródła zewnętrzne

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
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Oceniono na 1 z 5

Do not go near this company

Do not go near this company, they are fake and fraudsters. They sent me a product that was very bad quality, I politely asked to return it and asked for confirmation of their return address. They did not respond to any of my emails and when they finally did (30 days later!) are now saying I returned the product to the wrong address (which was the address on their parcel).
So in summary very bad quality product and awful customer service (thieves!!)
Stay away!!!!!

29 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi,
unfortunately, we did not receive your item back to our returns address, so we are unable to offer a refund for this im afraid. Unless you can redirect the parcel that was sent to the wrong address to our returns address.

Please let me know if you have been able to do this ,or If there is anything else i can help you with please let me know.

Chris
Femni London

Oceniono na 5 z 5

Très bon rapport qualité prix contente…

Très bon rapport qualité prix contente de mon achat. Hâte de le porter.

29 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Salut Leah,

Merci beaucoup pour vos aimables paroles et vos commentaires.

Merci beaucoup d'avoir pris le temps de nous évaluer et de partager votre expérience avec Femni London.

Nous avons hâte de vous revoir bientôt! ❤️

Sincères amitiés,

Chris

Oceniono na 5 z 5

Delivery wasn’t as long as I thought it…

Delivery wasn’t as long as I thought it was a little less but the delivery times are stated clearly on the website so there are no mishaps! The quality of the bag is amazing I got it for Christmas and I can’t stop showing it to all my friends! My sister also bought 2 bags off here as soon as she saw Mine! Can’t wait to order again.

27 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Leah,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 5 z 5

These products are incredible!

These products are incredible!! I received the FEMNI VEGAN ALLIGATOR CROSSBODY BAG (ONYX) & the FEMNI JESI SHOULDER BAG in black, and both products are not only gorgeous, but great quality as well. i received these as a gift and was told the shipping wasn't too long either! highly recommend their products!!

27 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Tyler,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 5 z 5

No problems, good quality

I was gifted one of the bags for Christmas (after falling in love with it online) and there were no problems with delivery and I am really pleased with the look of the bag and the quality.

27 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Becki,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 5 z 5

To be honest my boyfriend ordered it…

To be honest my boyfriend ordered it for me because I was so in love with their bags.. so this was my Christmas present. The website said that it would arrive in 4 weeks because I live in Italy and that’s exactly how much time it took him to receive it. I’m in love with the bag and I think I’ll order another one in the future..

27 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Daniela,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 1 z 5

I ordered online and needed the item…

I ordered online and needed the item for Christmas. It’s still not arrived.

Chris seems to be the only person who responds to emails and has accused me of being a scammer and liar despite me being the one out of pocket.

Awful awful company. Do not buy from here.

Their website doesn’t state the goods are coming from China either so I assumed it was a UK company and there wouldn’t be a long wait for my item.

Chris has assured me the item has been delivered and signed for which is impossible with COVID. He failed to provide picture tracking when asked and is being evasive and rude now I am asking for a refund.

23 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi,
Im very sorry to hear that your item has not arrived. This does state on your tracking that your item was delivered to your address. We didn't accuse you of anything, we simply noted that we are aware of potential scams where customers have stated that they haven't received there items when we have a record of delivery .

Please make sure to check with your neighbours and family member for your item, in case this has been accepted on your behalf.

However, if this is not the case, please can you email our support team and we'll get this investigated with Royal Mail for you.

Chris
Femni London

Oceniono na 1 z 5

I placed an order on the 28th November…

I placed an order on the 28th November and was told it would arrive within 2-3 weeks (in time for Christmas) it is now the 22nd December and I have still not received the product, and have had very little help throughout. Would not recommend ordering from here and won’t be again in future. Very poor customer service too

22 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Katie,
we noticed that your parcel was delivered on the 23rd December 2020 - Royalmail, number GV685659322GB .

We hope that you had a great Christmas and if you have a spare minute or two, would you be so kind in adjusting your review for us ?



Thanks Chris

Oceniono na 5 z 5

The ursa lipstick bag is stunning very…

The ursa lipstick bag is stunning very good quality. the colour red lipstick 💄 is absolutely stunning. The down side is it takes long to be delivered around a good month or 3 weeks.

17 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Amina,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London. We'll take your feedback on board and use this to try and improve our future services.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 1 z 5

I ordered a bag but still waiting and no response

I ordered a bag for Christmas. Still no bag or tracking details. Have sent 2 emails + Facebook and Instagrams messages with no response !
Did I really wasted my money ?!!
Awful customer service !
Please respond to my emails.

14 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Aliza,
we have recently had some problems with our email server, hence a delay in responding. From my knowledge this has already been attended to. However, if this is not the case, please can you email our support team and we'll get this sorted for you.


Thanks Chris

Oceniono na 1 z 5

Honestly the worst company I have ever…

Honestly the worst company I have ever dealt with
Parcel turned up 3 weeks late and looked nothing like the photo
Asking for a refund and constantly being ignored. I’m going to take this further but steer clear as they are awful
DONT USE!!!!!

13 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Sam,
we have recently had some problems with our email server, hence a delay in responding. From my knowledge this has already been refunded back to your account. If so, please would you be so kind in adjusting your review.

Thanks Chris

Oceniono na 1 z 5

Ordered a bag for my granddaughter for…

Ordered a bag for my granddaughter for Christmas. Still no bag or tracking details. Have sent 4 emails with no response! Thanks, I’m now going to be left with no present for my granddaughter.
Awful customer service, will not be ordering from you again.
Please respond to my emails.

8 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Wendy,
I have just checked your order and this should be delivered next week. We have already sent your tracking to you, please make sure to check your inbox, we will also send you a follow up email with your tracking and further details on your order.

Thank you for your patience during our busiest time of the year. Please also try to refrain from sending multiple emails as this will push your query further down the queue.

Thanks chris

Oceniono na 3 z 5

Bought a bag for my daughter on 20…

Bought a bag for my daughter on 20 November. Still not received this yet and no communication regarding the item. I have sent 2 emails asking if there is an issue had no response.

Yes the bag did arrive a few days after writing this review. I am very happy with it. It’s just a pity that someone did not respond to my emails.
I would like to add now however that the bag is lovely and would have been worth waiting on if only I had known it was in transit.

8 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi,
I can see that this has now been delivered to your address on the 2020-12-10 11:30. Would you be so kind in adjusting your review?

Please do not hesitate to contact us if you need further assistance.

I hope this helps!

Thanks Chris

Oceniono na 5 z 5

Love it

Love it. Thank you!

4 grudnia 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Audra,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 4 z 5

Lovely bag but stinky

Lovely bag. Took 3 weeks to arrive but expected. Unfortunately it has a very bad smell. Took a good month of airing to get rid of fishy PU smell.

2 grudnia 2020
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Georgia,

Thank you so much for your kind words and your feedback. Im very sorry to hear that you had an issue with the smell of your item. If you would like to contact us please don't hesitate to do so about your item.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 1 z 5

I WANT A REFUND

I ordered the beige push lock bag, and received a blush coloured bag with dirt all over the back. The packaging wasn’t damaged so the dirt was not done in transport. I emailed Chris (the return email) the day I received the bag as I want to return it and after 13 days I still haven’t had a response. I’ve sent follow up emails and contacted them via PayPal chat. Thankfully I chose to check out with PayPal as they are now investigating the issue.
I’m disgusted they can’t provide a return address, when I can see they’ve been responding to people on here.
The bag itself isn’t worth £44 - it’s smaller than the images on the website and I wouldn’t even buy it if it was £15.
Just want my money back, please don’t give money to a company like this - it’s not worth it!

29 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

I have sent 4 emails since my order I…

I have sent 4 emails since my order I received it 3 weeks after my purchase I have changed my mind and wanted to enquire about a refund still no one has come back to me and take been 3 emails since!

23 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Bag review

My sister and I ordered a few bags from Femni recently. We were initially a bit worried if the quality actually matches the beautiful photos from the website as this was our first time ordering from Femni.
Once we received our order, we were both super happy with the looks and quality of the bags. I’ve had so many compliments since wearing these gorgeous bags. Another great thing was that, we’re from Australia and shipping fee was only 5 pounds. Femni’s shipping fee was much cheaper comparing to some other brands from UK. Loving our bags and definitely will shop here again :)) Highly recommended !!

21 listopada 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Thusstyling,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 1 z 5

I ordered my package 4 weeks ago

I ordered my package 4 weeks ago, still nothing has arrived. They already took the payment out from my CC - I have emailed them to ask about my package, and I've gotten no responses!!!! There isn't even an confirmation receipt that was sent via email to track my package, but they definitely didn't wait to charge me $97 for a bag I still have yet to receive or have any information on!!!! SO FRUSTRATING, hate these scammer ads on Instagram that look legit, but aren't! ***BUYER BEWARE***

18 listopada 2020
Oceniono na 5 z 5

Dorchester Crossbody (White/ Gold)

I got the Dorchester Crossbody, and it is the perfect bag for dinners and events! I live in the US, and it took a few weeks to get to me. The quality is amazing for the price, and looks just like the photos. The only odd thing was the packaging, I wish it was sent in a box or sturdier packaging just to protect it incase. I will definitely be shopping from Femni London again!

11 listopada 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Isabelle,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

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