Femnilondon Recenzje 

209
Wynik TrustScore: 1 na 5

1,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Zobacz więcej

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Zobacz więcej

Oceniono na 1 z 5

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Zobacz więcej

Oceniono na 1 z 5

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Informacje przekazane przez różne źródła zewnętrzne

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Absolutely horrified

So after numerous emails and waiting 9 weeks for my parcel I was absolutely horrified to find that after paying £92 only 1 out of the 2 bags I ordered arrived! Not only that the quality is absolutely shocking and definitely not what is advertised on the website! The tracking system is horrendous and the customer services team are not helpful and completely dismissed my dissatisfaction! This has been a very horrific experience and I will not be purchasing from Femni London again!

10 listopada 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Charley,
I am very sorry that all of your bags were not delivered. We have responded to all of your email requests, however, if you require more assistance please don't hesitate to contact us and we'll do our best to help you out. We have taken your feedback on board and I will get this passed on to our team to improve on.

But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.

Please email our support team and we'll make sure to get this sorted for you, we’ll do everything we can to address the matter and to make sure your parcel is delivered to you!


Kind Regards,

Sam
Femni London

Oceniono na 1 z 5

If I could rate zero I would

If I could rate zero I would. Writing another review as the customer service is shocking and you do get real responses. 6 weeks I have been waiting, this in breach of the consumer rights act 2015 (they have to deliver within 30 days unless a different time frame is agreed upon when purchasing) who knows when my bag will arrive, but I am not holding my breath for any time soon. Also the tracking system is inaccurate

7 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

very very Beautiful bags:) love your…

very very Beautiful bags:) love your Brand

4 listopada 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Maria Francesca ,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 1 z 5

RUDE

I haven't bought anything, I came across their profile through an ad, and on it a saw a bag that was identic to the bottega pouch. I pointed out that it wasn't on their website so it was so disappointing and annoyng, i mean just change the ad. YOU KNOW WHAT? they not only have deleted my comment (after answering that in was a misunderstang) but ALSO BLOCKED ME. I tell you there is something wrong about this brand, it is a SCAM FOR SURE.

4 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Very beautiful

1 listopada 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Francesca ,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 5 z 5

BEAUTIFUL BAGS

As I live in the US, i waited 4 weeks for my 2 bags i ordered and must I say it was definitely worth the wait. Had a bit of trouble with the tracking site and getting updates on the shipment, but with the help of the customer service staff, they were so quick to respond to my email and immediately updated me. I had ordered the Vegan Alligator Crossbody bag and the Aldon Crossbody. Both are very beautiful and amazing quality. Very cute with every outfit ranging from going out for girls night or just going out for lunch/brunch dates. I will most definitely be buying from Femni again and highly recommend ❤️

31 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Margaret,

Thank you so much for your kind words and your feedback. We are sorry that your shipping took a little longer due to the recent circumstances.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Oceniono na 2 z 5

Slow delivery and difficult customer service

My order eventually arrived 4 weeks later but the company were not apologetic and difficult to contact and the delay ruined a birthday gift

30 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Jodi,
we can see that your order has now arrived and has recently been delivered. We are very sorry for any delays in your parcel. If you are happy wih your order, would you be so kind in adjusting your review.

Many Thanks, Chris
Femni London

Oceniono na 1 z 5

Shady business

Let’s make things clear - ordering from Femni London is the same as ordering from random Chinese webshop. All those “vegan leather” bags are shipped directly from China. This what shocked me when I checked shipping info. That is also why the delivery time is extremely long. If I knew this fact from the beginning, I would never have ordered from this webshop. I honestly thought it’s the UK’s brand.
Second, I did not receive my order at all, which at the end played out nicely for me. I was waiting for 5 weeks & when I checked the shipping tracker, I saw my order made it to Europe, but then was sent back as packaging had some sort of damage.
I immediately contacted customer service asking to cancel my order and send my money back. The good thing - they reacted real quick & I received my money back in a few days after my email. The annoying thing - they deducted the shipment cost. Whatever, I’m just happy I have nothing to do with this shady business.

29 października 2020
Oceniono na 5 z 5

Perfect Brunch Purse

Although international shipping took longer due to COVID-19, I am absolutely impressed with my bag. I was looking for a brunch bag when I stumbled across Femni and I cannot wait to use my cute purse this weekend 🤍

28 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Diamond G,

Thank you so much for your kind words and your feedback. We are sorry that your shipping took a little longer due to the recent circumstances.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Chris

Oceniono na 5 z 5

Ordered Aldon model

I ordered Aldon model in Colour Clay from Femni London. It arrived safely and despite covid outbreak - promptly. I am very happy with my bag, it’s great quality, colour and size. I do strongly recommend Femni London and their products. Aldon Clay is amongst my favourite bags now! Best Regards

27 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Kasia,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Sam

Oceniono na 5 z 5

Nice product and service 👌🏻

26 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Alice,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Sam

Oceniono na 5 z 5

I bought a bag and exceeded my…

I bought a bag and exceeded my expectations, I am very happy and satisfied. I'll definitely buy more. Great quality!

19 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Sophie,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Sam

Oceniono na 1 z 5

I ordered my bag weeks ago and still…

I ordered my bag weeks ago and still have not received it. The tracking information is false and your sales representatives are very unhelpful. I want to know the status of my order immediately or a refund.

19 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Amber,
Just following up on your order as we noticed that this was delivered shortly after the review. We are very sorry that your item was delayed. Would you be so kind to adjust your review if you are happy with the product your have recived.

Many thanks, Chris
Femni London

Oceniono na 5 z 5

Absolutely obsessed with my hand…

Absolutely obsessed with my hand bags❤️❤️❤️❤️ Looks exactly like the photo 10/10!!!

18 października 2020
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Kelly,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Sam

Oceniono na 1 z 5

I never received the item and the…

I never received the item and the customer service representatives weren’t helpful at all. I never got a refund or a a replacement.

18 października 2020
Logo Femnilondon

Odpowiedź od Femnilondon

Hi,
oh no! We will follow up with your order now and do everything we can to get this right. One of our team will be in contact very soon to get you a replacement or refund arranged.


Kind Regards,

Sam

Oceniono na 5 z 5

Bottega Veneta Pouch Dupe

Really happy with my new pouch bag from Femni London.For the longest time I’ve wanted a dupe to the Bottega Veneta but hadn’t came across one. I happened to see the brand on an Instagram ad and usually I’m sceptical about purchasing things from ads, however I couldn’t pass the opportunity to buy something as the bags looked lovely. I checked the website and also reviews, some bad ones too but a lot of the time you just have to take the chance and see for yourself. The good thing is you can pay with PayPal so I knew god forbid if something went wrong it would be dealt with. Thankfully that wasn’t the case !! The bag came very quickly and just in time with me getting my new car lol. Will for sure be buying more of their bags in the near future !!

18 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Alexandra,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Sam

Oceniono na 5 z 5

I bought purse for my wife for her…

I bought purse for my wife for her bday, she loved it besides the purse being amazing the customer service is even better, emailed Chris to thank him for the purse and he responded super fast . thank you guys!!

16 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Rafael,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!
Have a great day !


Kind Regards,

Chris

Oceniono na 5 z 5

Love my bags

I love my bags. I get a lot of compliments.

16 października 2020
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Klossy,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Sam

Oceniono na 5 z 5

absoutley in love with femni bags

absoutley in love with femni bags! Amazing range of colours & bag selections! This is my go to bag place, thanks so much ! :)

5 października 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Chanel,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon!

Kind Regards,

Sam

Oceniono na 4 z 5

First time ordering from Femni

First time ordering from Femni and I love my new purse! Very nice quality & finely detailed. The only thing is the metal handle on my purse came in kinda bent but other than that great experience!

19 września 2020
Opinia niezależna
Logo Femnilondon

Odpowiedź od Femnilondon

Hi Marena,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris

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