DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Zobacz więcej
Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Zobacz więcej
Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon
Dane kontaktowe
Zjednoczone Królestwo
- www.femnilondon.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordered my bag and got it within 2…
Ordered my bag and got it within 2 weeks! The tracking was easy to keep up with. The quality of the bag is amazing and super cute! I’m definitely ordering another one. I’ve already gotten so many compliments on it!

Odpowiedź od Femnilondon
The order came really fast and the…
The order came really fast and the quality of the bag was really good ! I would definitely buy from Femni London again !

Odpowiedź od Femnilondon
Great!
I had originally ordered a bag and it ended up being sold out so they contacted me right away to chose a new one! Zero extra charge! The bag came (obviously with delays because of Covid) but when it got here it was packaged great and in great shape! Love the bag (the Bianca crossbody) and love the quality! Would definitely buy from here again!

Odpowiedź od Femnilondon
NIE wieder !!! Totale enttäuschung
Bei einem taschenwert von 50€, eine Rücksendung in die Uk für knappe 25€ zu verlangen ist einfach nur dreist. NIE wieder.

Odpowiedź od Femnilondon
Refund after months!
Received a damaged bag, asked for a refund. They sent me a replacement which I didn’t want. I sent both back, neither received an answer, nor my money. Cannot recommend!
Received my money now, over a month later. Had to get their attention by commenting on their posts on instagram until they reached out to me.

Odpowiedź od Femnilondon
I ordered a bag and I was shocked by…
I ordered a bag and I was shocked by the quality I can only recommend. Now I will only order my bags there.

Odpowiedź od Femnilondon
I never received the purchase/purse
I never received the purchase/purse. Is Femni able to track where the purse was sent and either send me another one or reimburse me?
Thank you,
Angela

Odpowiedź od Femnilondon
I revived my order nearly two months…
I revived my order nearly two months after I placed my order.
I didn’t receive any updates regarding shipment or why my package was taking so long. Several emails and dms were sent and I received only one reply back stating that my order was on the way.
The bag looks cheap and definitely isn’t worth the price I paid.
Never ordering from femni again.
Great Service
I ordered a white bag. After 4 weeks, the bag arrived. Unfortunately, she was completely washed out slightly pink. I wrote to customer service and received a new bag without any problems. I had chosen them between a different color or a different bag. Now I have the bag in black and I love it. The service was fast and the quality is also okay for the price! Despite pink bag, good service!

Odpowiedź od Femnilondon
I love the bags I ordered two of them…
I love the bags I ordered two of them and they came in perfect condition! They look just like the picture I would definitely recommend this to a friend. The only thing is plan on waiting for shipping. at least in my case I was out of the country so it took quite a while but I love these bags and was very pleased with when I got them

Odpowiedź od Femnilondon
It’s amazing
It’s amazing , I love my saddle bag, looks so fancy and I love that it is vegan leather , it’s amazing!

Odpowiedź od Femnilondon
NO ONE BUY FROM THIS SITE!!!
NO ONE BUY FROM THIS SITE!!!
Buyer beware, especially if in the USA. I ordered a handbag in JUNE 2020 .. they were very much in business as they advertised on instagram during this time constantly. I'm a vegan who LOVES fashion and collecting leather-free handbags. I was thrilled to add one of Femni London's handbags to my collection.
While I understand the pandemic has made it difficult to ship, track and deliver items in the timely fashion that was achievable before this, Femni London has made no real effort to contact me with valid explanation, tracking number, or product!
I received what seemed like an automated email in mid-August last year when I realized that I gave more then enough time for delivery. I gave this company the benefit of doubt when I received what seemed like an automated email stating that the package was confirmed by "someone" at the warehouse as being in route to the US via USPS.
After that I've written to them in Sep, Nov and just this morning. DO NOT BUY FROM THEM !! Ive asked for a reshipment or refund and I have received nothing but an automated email. I will be campaigning to have this company exposed as a scam. I have got word from a "Chris" and "Jaki"
Both have emailed me the exact same thing; Ive attached them for your information look at the dates below. I removed my full name, everything else is as the email read.
---------------------------------------------------------------
Sep 25, 2020, 10:28 AM
to chris at femnilondo co uk
Grand day Chris!
I’m reaching out in reference to an order placed on June 28th
My Femni Lottie box bag in ocean blue should have arrive by now and the last update on this item stated that it was it had come from Yemen Japan but nothing since and now there is no info on the tracking number
This item was paid for and posted to my bank account on the the 29th of June for the amount of $62.27
If the handbag is still available I’d still love to own it, as I’ve been vegan for over 10 years and LOVE handbags that are animal-textile free! I am definitely still interested in this exact bag but will like the full refund if it no longer is possible.
I look forward to hearing from you
Thank you
Jaki (Femni London)
28 Sep 2020, 12:45 CEST
Hi Kelly,
Thank you for your email and we're so sorry to hear that you still have not received your order yet.
Technically, it would only take 2-3 weeks for the delivery of your order in normal circumstances and sometimes it arrives even earlier. However, there have been a lot of international travel restrictions and security checks at the moment due to the pandemic.
I just spoke with the warehouse and we were advised that you parcel is on its way to the US and USPS was already advised of the incoming package. Once it arrives in the US, it will undergo custom check and will be sorted at the warehouse and be ready for delivery
I hope this helps assure you of your order and if you need further assistance, I am just an email away.
Take care and stay safe! ♥
---------------------------------------------------------------
Nov 9, 2020, 11:02 AM
to Femni
Grand day,
As of today, over a month since my last email, I have not received my order from Femni London. When I was notified that the item was in fact on route , I continued to wait. It's now been over a month since. When I inspected the note attached to the tracking number, one of the options stated that the package might in fact be lost.
I'd like a full refund for the item at this point
ORDER #515601
Thank you
Jaki (Femni London) email unallowed as per trustpilot
Nov 9, 2020, 3:28 PM
to FEMNI, me
##- Please type your reply above this line -##
Your request (4848) has been updated. To add additional comments, reply to this email.
Jaki (Femni London)
9 Nov 2020, 21:28 CET
Hi Kelly,
Thank you for your email and we're so sorry to hear that you still have not received your order yet.
Technically, it would only take 2-3 weeks for the delivery of your order in normal circumstances and sometimes it arrives even earlier. However, there have been a lot of international travel restrictions and security checks at the moment due to the pandemic.
I just spoke with the warehouse and we were advised that you parcel is on its way to the US and USPS was already advised of the incoming package. Once it arrives in the US, it will undergo custom check and will be sorted at the warehouse and be ready for delivery.
You may track here -- https://
USPS Tracking once your is handed to them from customs - 4201004092612927005303000003233989
I hope this helps assure you of your order and if you need further assistance, I am just an email away.
--------------------------------------------------
I will do everything in my power to expose Femni London and their terrible site
********************* UPDATE **********************
Ive been contacted (after this post) and given refund at last

Odpowiedź od Femnilondon
Excellent service and I’m in love with…
Excellent service and I’m in love with my new bag. Thank you so much! I will definitely be purified you again ❤️

Odpowiedź od Femnilondon
I am totally in love with my…
I am totally in love with my Femnilondon bag. It’s style and fabric is so wonderful. With lots of space to carry all my necessary belongings at one go is what I most love about it.
Their designs are so chic and classy that I would love to own all of their bags. Their customer service is brilliant, No issues with delivery or payment and they are really helpful. I am even planning to buy another two bags from them.

Odpowiedź od Femnilondon
Awful customer service Highly unprofessional Do Not Buy save your money.
I don't write reviews this is first in my life but i don't want anyone to have such bad experience. I am all for supporting businesses in this time but this was something else
I ordered a bag from the website for a present It arrived and was of awful quality with the strong glue smell strings coming out of it I could not give it to anyone because of such poor quality completely different from pictures
I tried e-mailing them that I would like to return it the same day I received it.
Its been 2 months I haven't recieved a reply.
I have sent so many emails but they are ignoring them.
This is highly unprofessional behaviour I would give minus points if I could dont buy

Odpowiedź od Femnilondon
I love it!
My parents gave me the Femni milano saddle bag and it is very well done, the finishes are perfect! Shipment arrived according to forecasts
I love it, thanks

Odpowiedź od Femnilondon
Excellent good quality product
Fast shipping , reliable company , excellent product !!

Odpowiedź od Femnilondon
Perfect
The bag is beautiful, all the finiture are terrific! I love it🥰

Odpowiedź od Femnilondon
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