Farm Direct Recenzje 

2154
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Zobacz więcej

Oceniono na 5 z 5

I've been doing my weekly shop with Farm Direct for the past 6 months and I think they're fantastic. The range of produce they offer is incredible and you can taste the difference in quality. Always... Zobacz więcej

Oceniono na 5 z 5

Farm Direct is a supplier of an extraordinarily wide range of products, both fresh and packaged/tinned from all manner of small scale farmers and growers in the UK. Excellent service.

Reakcja na opinię

Oceniono na 5 z 5

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Zobacz więcej

Informacje dotyczące firmy

  1. Supermarket
  2. również w kategorii:
  3. Dostarczanie produktów spożywczych
  4. Jedzenie z dowozem
  5. Sklep z owocami i warzywami
  6. Sklep z towarami sezonowymi
  7. Sklep z żywnością ekologiczną

Napisane przez firmę

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(2154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 141

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommend

Great food, great service, great emails.
Highly sustainable

28 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Richard

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

BEST ONLINE FARM SHOP..local baked goods

The tracker was brilliant.I has my foot orthotic ready to go so delivery guy not waiting ling for me to answe door.I loved the Bix,it was easy to add items after I completed main shop I know where all the fresh produce was grown.I preferred, this site,as opposed to the other veg box companies.looking forwards to cooking and eating in a new way.

12 marca 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Amanda

That is great to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Oceniono na 5 z 5

Farm Direct food is high quality

Farm Direct food is high quality! Is fresh and organic.
Good customer service and time of delivery, packaging is reduced at the minimum.
I love their foods.
I recommend them.

28 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Emilia

That is good to hear, thanks for taking the time to feed back and for your great support, it is very much appreciated,

Thanks

Robert

Oceniono na 5 z 5
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Miriam

That is good to hear, thanks for taking the time to feed back and for your support, it is very much appreciated,

Thanks

Robert

Oceniono na 5 z 5

Always happy with my deliveries and the…

Always happy with my deliveries and the produce, thankyou

28 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Sharon

That is good to hear, thanks for taking the time to feed back and for all your support, it is very much appreciated,

Thanks

Robert

Oceniono na 5 z 5

Excellent produce

Excellent produce. Fair prices. Friendly and efficient delivery.

27 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Kevin

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Oceniono na 5 z 5

Great seasonal produce

I have been ordering from Farm Direct for many years, first at the offline shop, and now online. I can really see how much they put into sourcing tasty, seasonal produce from the UK and appreciate the quick feedbacks if I have had any issues. Would recommend them to anyone conscious of eating following the seasons.

23 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Bo

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Oceniono na 5 z 5

Fresh and Flavourful

Always delivered on time and fresh food that has flavour.

1 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Simone,
thanks so much for your support, we really appreciate it,
Robert

Oceniono na 5 z 5

Great quality with attention for sustainability

I have been using farm direct for a while now, and is just great. The variety is great, fruit and vegetables but also fish, cheese and meat, and I really appreciate the support to local producer and attention to sustainability. Definitely recommended.

12 lutego 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

Thanks so much for your support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks
Robert

Oceniono na 1 z 5

Unfortunately I had smoked Roe and it…

Unfortunately I had smoked Roe and it was off it smelt like a chemical smell, I did not want to chance eating it,

12 lutego 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Shirley

I am very sorry to hear of the poor quality cods roe - can you please send me a picture of the label so I can pick this up with pinneys, the smokehouse?

Robert

Oceniono na 5 z 5

Best Fresh Produce Delivery Around

Great quality food, easy to order, and the delivery drivers are top notch.

29 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Hamish

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Oceniono na 5 z 5

Love it !

Love it !! fresh products and nice people

29 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Delphine

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

Super recommended

Super recommended! Excellent service and great quality!

29 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Ana

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

Farm fresh food delivered to your door

Farm fresh food delivered to your door. What a revelation. The food comes straight from the farm of your choice, with a huge range of organic, free ranges, pesticide free produce. I've got to say I was blown away by the freshness and rich taste of the food in my first delivery. The gulf between this and supermarket products is vast. This is real food and it's delicious – and you know your money is going mostly to the farmer. My next deliveries were equally good. And unlike other 'box' deliveries, you can choose exactly what you want. Thoroughly recommended.

2 lutego 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

hi John

thanks for your kind comments and your support very much appreciated,

Robert

Oceniono na 5 z 5

High quality produce

One can definitely taste the difference between supermarket quality and farm direct produce. Additionally, there is a wide selection of local products from english farms, making it easier to buy seasonal and to contribute to reducing the overall environmental impact of our daily shopping.

1 lutego 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Serena

thanks so much for your support and feedback, it is hugely appreciated!

Robert

Oceniono na 5 z 5

Good quality

Good quality produce. I like being able to order what I want, when I want, because my schedule is unpredictable.

29 czerwca 2025
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Shimrit

Thanks so much for support and taking the time to feed back, it is means everything to us,

Thanks

Robert

Oceniono na 3 z 5

I would give 2.5 stars if I could - customer service is appalling

I would give 2.5 stars if I could. I placed my first Farm Direct order a week ago, and while (for the most part) the produce is great and varied, and at a reasonable price for those more unusual items, the customer service is literally non-existent. I ordered a "recipe bag" which is supposed to be a recipe card plus all the items needed. I had a Saturday morning delivery, and on the morning of delivery received a text message confirming delivery time - and that 1 recipe bag item was out of stock. Kind of defeats the purpose of having all recipe items, right? But "ok" I thought, I can try to get the missing item plus any other pantry items I didn't already have. Except it was a seasonal recipe bag, and they had COMPLETELY DELETED it from their site before I even received it! I wish I had copied the recipe but never in a million years anticipated they would simply remove it rather than marking as out of stock. I spent a vey frustrating morning on Saturday for about 3 hours trying to find archived or cached versions of the recipe, but it was simply nowhere to be found. In the meantime, I had replied to their SMS informing me of delivery time, out of stock item, and inviting me to reply if any questions. I also sent emails. I also phoned every 10 minutes, conscious of the closing times and the fact I had planned to cook this recipe the next day. They were supposed to be open till 1pm Saturday. I rang constantly and left voice mails. A week later - still radio silence. I even had an (obviously automated) email on the following Monday asking me for feedback. I replied - and still no response. I couldn't find a similar recipe using all the ingredients (and I picked that recipe because it didn't contain ingredients I didn't want), I didn't know exactly what ingredients I was missing and obviously didn't have the recipe. I need a recipe - I'm not a good cook. So to literally have no recipe, no response, no follow up since - this is simply unacceptable. In addition, the pink fir apple potatoes I received were sub-par with many toxic green bits. So overall: minus 1 for the missing ingredient in a recipe bag and the poor potatoes, and minus 1.5 for the literally non-existent customer service. By the way, I also sent you a message on Facebook a few days ago, Farm Direct, to ask if you had got my messages - no reply to that either. Ignored phone calls, ignored voice mails, ignored SMS messages, ignored emails, ignored Facebook messages... dreadful. Such a shame as the rest of the produce was good! I should also mention that you explicitly say on your recipe bag page that there is no extra service charge for putting the bags together on top of the individual ingredients (in your words, on your site: you pay no extra for the service). The item that was missing was refunded at a lower rate than the amount you charge for that item alone, so that is misleading at the least...

31 stycznia 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

hi Charlotte

Oh dear i can see we have very much dropped the ball here - I usually cover the phone but was away on that Saturday, and had arranged cover, but clearly it didnt work out - and wasn't handled at all - that is very disappointing, I am so sorry!

Robert

Oceniono na 4 z 5
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Mamta

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Oceniono na 5 z 5

Selection, quality, customer care are all excellent

Great selection of items on the website, easy deliveries, food is always great quality, and the newsletter is very informative about what is in season and sharing recipes and useful tips. They are also very environmentally conscious, which is a definite plus for me. I’ve ordered from them for a while, and the service was always great. We had an error in our order once, and it was promptly reimbursed with many apologies. Great communication.

30 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Francesca

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

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