Oddbox Recenzje 20 021

Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The Oddbox service and products are amazing. Consistent, reliable and to your door. The vegetables are so fresh they last for weeks and the app is so easy to use. It allows us to swap out groceries ea... Zobacz więcej

Oceniono na 5 z 5

WITHOUT RESERVATION RECEIVING MY LARGE FRUIT AND VEG BOX AND BEAUTIFUL EGGS. A GREAT EXPERIENCE! BECAUSE WE GET TO EAT NO PLASTIC OR WASTE FOOD. FOOD MANAGEMENT IMPORTANT AND NOTHING GOES TO WASTE.... Zobacz więcej

Oceniono na 5 z 5

The box is always delivered during the night, so no waiting in for it, and the contents are kept cool. The fruit and veg is always excellent, you ate informed on the leaflet in the box which items nee... Zobacz więcej

Oceniono na 5 z 5

I got fed up of supermarket veg going off and wasting money. Wanting to support farmers rather than supermarket shareholders, I looked for a fruit and veg delivery service and Oddbox really appealed... Zobacz więcej

Informacje dotyczące firmy

  1. Jedzenie z dowozem

Napisane przez firmę

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Napisane przez firmę

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Dane kontaktowe

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

20 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic Fresh Produce

I have been using Oddbox for a while now and I am very happy not only with the service they provide but the produce. Everything is fresh and I love the little newsletter that comes every week explaining where the produce is from and why they have it. The recipes as well are a lovely addition.

18 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Underwhelmed by our 1st delivery

Underwhelmed by our 1st delivery

1. Driver dumped the box .37miles from our address/3 words location
2. Driver didn't follow instructions
3. Box was not waterproofed as stated on your web
4. Proof of delivery picture next to useless

This track is used by many dog walkers even early on, this could easily of been stolen.

Subscription cancelled!

16 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

We have excellent

We have excellent, reliable fruit and veg and the driver Puscasu who really looks after us and wraps the box when necessary
I have made some of the recipes too. Very good

18 kwietnia 2026
Opinia niezależna
Oceniono na 3 z 5

Be wary if you subscribe found it hard to unsubscribe

Easy to sign up for I was tempted by the 50% off my first box. The box arrived around midnight - deliveries between 7pm and 7am are not ideal luckily it wasn’t taken. The fruit was ok a few slight imperfections on some of it but I received substitutions which I didn’t want/like. I’m therefore not happy to pay the full price and postage for subsequent boxes for fruit I do not like if what I want isn’t available. I have tried logging in to cancel my subscription several times (following the instructions given online ) but each time I try I get a 404 fault code when using safari and chrome and I’ve still not received a sign in link (to the correct email address) despite requesting them earlier today.

I have therefore had to email them to cancel my subscription, It’s Friday today and I’ve just received a text to say choose fruit for my next box by Monday!!! To make sure I don’t get a box which I don’t want I’ve skipped the next three weeks boxes whilst I try and sort this out with them.

Be wary if you sign up you may get fruit you don’t like and there’s a very short window between receiving a box and short notice before you have to choose/amend the next box.

Update heard back from their customer service department (on a Saturday!) Erin had responded and confirmed she had cancelled my subscription. Good customer service when you’ve had an issue. Hence upped my rating to 3 stars

17 kwietnia 2026
Opinia niezależna
Logo Oddbox

Odpowiedź od Oddbox

Hi Marion,

Thank you for sharing such detailed feedback with us. We’re glad to hear that Erin from our Customer Happiness Team was able to assist you with your cancellation.

We are very sorry for the frustration you experienced while trying to manage your account. Technical issues like a 404 error are certainly not the seamless experience we aim to provide, and we appreciate your patience in trying multiple browsers. We always encourage our customers to contact the Customer Happiness Team if they’re having issues with their account as this is the best way for us to resolve the problem.

Regarding your feedback on our service:

- Overnight Deliveries: We deliver between 7pm and 7am to help keep our carbon footprint to a minimum by avoiding daytime traffic. However, we do have several safe place options available so that customers can safely collect their boxes. If you ever decide to resubscribe we can work with you to ensure your box is left in a more secure spot.

- Substitutions: As a supply-led business, our contents depend on what needs rescuing from our growers each week. We understand it is disappointing to receive items you weren’t expecting, and we're sorry the swaps didn't hit the mark this time. We also have an exclusions feature wherein customers can add any items that they’re unable to eat due to allergens or dietary reasons, this way if we ever have to make last minute swaps then we'll know not to pack those items in.

We’re pleased that our customer service helped turn things around for you. If you ever decide to rescue fruit and veg with us again in the future, we’d love to have you back.

Best wishes,
The Oddbox Team

Oceniono na 5 z 5

Highly reliable, super fresh fruit and veg - it's reduced my food bill :)

The Oddbox service and products are amazing. Consistent, reliable and to your door. The vegetables are so fresh they last for weeks and the app is so easy to use. It allows us to swap out groceries each week, add extra products, create a list of veg we don't like and change the frequency of our deliveries (I decided to miss a week as I had too much veg!). This service has reduced our food bill as it keeps us from going to the supermarket for fresh fruit and veg every week. It's also made us eat much healthier and try out new recipes! Not to mention much less plastic packaging our bin. I love Oddbox!

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Been getting the XS box for one person…

Been getting the XS box for one person and it’s the perfect size for me. I really like that you can make swaps when needed, which makes it feel flexible rather than restrictive. The fruit and veg have always arrived really fresh, and it’s made eating well so much easier. Really pleased with it.

16 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Love these boxes💕🍱

Love these boxes, great produce and good value. Option of swaps and add ons means you can Taylor a box to your likes.
Option to pause when no box needed, easy to do.
No issues at all with these boxed.

14 kwietnia 2026
Opinia niezależna
Oceniono na 3 z 5

Veg not always fresh

Veg not always fresh - and that is why you buy veg... There has been a few occations when I've not wanted to eat ! Organisation of the process is great.

16 kwietnia 2026
Opinia niezależna
Logo Oddbox

Odpowiedź od Oddbox

Hi Louise,

Thank you for taking the time to share your feedback with us. While we are delighted to hear that you have found our organisation to be great, we are so sorry to hear that you have experienced repeated quality issues with the freshness of your produce.

The fruit and veg in your box should always arrive to you fresh and delicious. While we may love wonky and surplus produce, it is by no means low quality and should still be just as fresh as what you can buy anywhere else! It is a real shame if this has not been the case for you on a few occasions.

If you ever find that your produce is past its best, we kindly urge you to get in touch with our lovely Customer Happiness Team directly so we can flag this with our operations team for investigation and ensure you are properly compensated. We never want you to be left out of pocket for items you cannot enjoy!

To help us put things right, we have sent you an information request via Trustpilot so we can get in touch to find out more and resolve this for you.

All the best,
The Oddbox Team

Oceniono na 5 z 5

WE TELL ALL OUR FRIENDS TO DO THIS!!

WITHOUT RESERVATION RECEIVING MY LARGE FRUIT AND VEG BOX AND BEAUTIFUL EGGS. A GREAT EXPERIENCE!
BECAUSE WE GET TO EAT NO PLASTIC OR WASTE FOOD.
FOOD MANAGEMENT IMPORTANT AND NOTHING GOES TO WASTE.
THANK YOU ODDBOX 😊

16 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Rescued veg

Rescued veg, feels good to be doing something for the planet and the quality and the quantity is very good.

16 kwietnia 2026
Opinia niezależna

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