Farm Direct Recenzje 

2154
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Zobacz więcej

Oceniono na 5 z 5

I've been doing my weekly shop with Farm Direct for the past 6 months and I think they're fantastic. The range of produce they offer is incredible and you can taste the difference in quality. Always... Zobacz więcej

Oceniono na 5 z 5

Farm Direct is a supplier of an extraordinarily wide range of products, both fresh and packaged/tinned from all manner of small scale farmers and growers in the UK. Excellent service.

Reakcja na opinię

Oceniono na 5 z 5

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Zobacz więcej

Informacje dotyczące firmy

  1. Supermarket
  2. również w kategorii:
  3. Dostarczanie produktów spożywczych
  4. Jedzenie z dowozem
  5. Sklep z owocami i warzywami
  6. Sklep z towarami sezonowymi
  7. Sklep z żywnością ekologiczną

Napisane przez firmę

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 90% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(2154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 141

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Brilliant first order!

I had my first order with this company and was mighty impressed. I ordered a large quantity of Suma tins that are difficult for me to purchase. Much cheaper than purchasing from other online retailers. They were all available and with bb dates of September 2028 but mostly December 2028 so plenty of time to use. I chose an 8am to 2.30pm timeslot and was
updated on the day when the delivery would take place and it was just 10 mins earlier which was fine. The delivery man Farah 004 was most pleasant and he took the box of tins in for me and unpacked them which was very helpful. Extremely happy with the service and so pleased I now have a lot of my favourite tins. Wouldn't hesitate to order again if the need arises for anything in future.

29 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

hi Rebecca,

thanks so much for your very generous comments, they have really made our day, and will keep us focused on keeping standards up.

thanks
Robert

Oceniono na 5 z 5

Great fruit and veg boxes

We love receiving our weekly Farm Direct box. There's nothing like freshly picked, seasonal fruits and vegetables arriving at your door. I would highly recommend.

10 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Maryjane

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Oceniono na 5 z 5

Brilliant!

I have ordered fruit & veg box twice along with some fish ( frozen octopus and smoked trout). Such an excellent quality and value. I highly recommend.

8 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Waka

That is good to hear, thanks for your kind words and for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

Hands down the best food in town!

Hands down the best food in town!

Honestly, I've been shopping from them since 2020 and the food quality and freshness is unbeatable. They do a great job selecting local farmers and producers, from and close to London. You get to choose from a great variety of meat, cheese and fish - and of course the veg and fruit boxes that are strictly in-season products (organic and pesticide free).

Shout out to Rob for his insightful weekly updates, one of the few mailing list worth reading.

21 stycznia 2026
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Filippo

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Oceniono na 5 z 5

Farm direct is delivering the best

Farm direct is delivering fresh, great produce to your door to a very good quality and price, they are working with local farmers. It’s been an absolute pleasure to order from this company. I recommended 100% to get quality produce and British farmers.

9 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Marie

thanks for taking the time to feed back and for being so generous, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

Highly recommended service, great quality of products

Great quality of products.
Amazing service linking local farms and local organic produce, with choice of pesticides and fertilisers free, to londoners, thanks for existing!
Prices are not much higher than supermarkets overall but the quality has stellar difference.
Service feels family-run and now after years of ordering I even know the delivery guys.
I love the weekly newsletters from the founder with interesting insights.
Highly recommended service overall.

9 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Elisa

Thanks so much for taking the time to feed back and for being so generous, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

great products and service as ever

great products and service as ever. Jerusalem Artichokes delicious in soup, and Beetroots great saddleback roasted. Vegetables with so much more flavour than from supermarket

8 stycznia 2026
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Mark

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 1 z 5

Worst delivery service

Been ordering from Farm Direct for a long time, but their delivery service is awful. Wrong substitutes are sent without asking, orders are often incomplete, and vegetables sometimes arrive almost rotten. I waste time emailing for refunds, and collection times are ignored—my whole family was woken up with a sudden doorbell at 8am on a Saturday to deal with their mistakes and rush down to return wrong items, despite me clearly requesting 10am. Completely unreliable—I won’t be using them anymore and wouldn’t recommend them to anyone.

20 grudnia 2025
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

hi Ola

I am very sorry for our poor service and my delay in responding.

i have refunded the items you did not want, £17.43 in total.

i took the decision to collect the items as in your list i could see the steak, ale and bacon pie delivered would have been the correct item (we only sell one such steak pie from willy's pies) and so i thought that the best thing was just to collect the unwanted items rather than refund items that had been delivered in good faith, but which you did not want.

i did reschedule a collection for the next morning and scheduled it to be set for collection by 10.30 - i am sorry but we are not able to hit a 30 minute window for collection.

I apologise that you found the hour or collection too early (approx 8am i think).

I am really sorry for the poor service and the inconvenience caused,

Robert.

Oceniono na 5 z 5

Fabulous quality

Fabulous quality, great prices, just a really great company. Ditch the supermarket rubbish and buy direct from these guys!

9 grudnia 2025
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Charlotte

Thanks so much for the generous comments and for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 5 z 5

I love Farm Direct

I love Farm Direct. They have an excellent selection, and it's good to know I am supporting local farmers more directly. Sometimes there are issues with items, but this tends to be dealt with swiftly.

28 listopada 2025
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Sophie

Thanks so much for enduring support and your kind comments, and for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Oceniono na 4 z 5

Everything in the box was of good…

Everything in the box was of good quality and packed well however we wish we had ticked no substitutes for some items. We would definitely order again however we would have loved to have paid for our order in cash and Robert the owner was open to this. Thank you for a good box.

28 listopada 2025
Logo Farm Direct

Odpowiedź od Farm Direct

Hi CB

Thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Oceniono na 5 z 5

Fantastic.

27 listopada 2025
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Angela

Thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Oceniono na 5 z 5

Excellent food

Excellent food, well-organised delivery. A true God-send.

27 listopada 2025
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Charlotte

Thanks for taking the time to feed back and for your long running support, it is very much appreciated,

Thanks

Robert

Oceniono na 4 z 5

A great company

I truly love the produce and service that Robert and his team provide. The quality is excellent in most cases, especially the chanterelles during their season, and Robert himself is always kind, responsive, and helpful.

Unfortunately, the website and app feel quite outdated and don’t work as smoothly as they should. I recently tried to cancel an order within the time limit, but it wasn’t possible. I’m confident they’ll refund me if I decline it on arrival (so, to anyone ordering: don’t worry - they’re genuine and fair), but not being able to cancel on time does create unnecessary waste, which I know they’d also prefer to avoid.

I’ve already shared this feedback with them - that the site could be more intuitive and visually appealing. Initially, I was also receiving a few unwanted replacements, but after I explained how giving customers the option to decline replacements during checkout would help reduce waste, they listened and made changes, which I really appreciate.

So, lots of love from me to Farmdirect. I admire the enthusiasm and care they put into their work; it’s clear this is a labour of love rather than a high-profit venture. With a few improvements to the website and user experience, and perhaps by offering more biodynamic and organic produce, I’m sure both customers and the team will be even happier, and the business will thrive further.

7 listopada 2025
Opinia niezależna
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Andreja

Thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Oceniono na 5 z 5

Delicious produce

Delicious produce. Great communication about delivery. Really good value too. And they don't bother you with endless marketing emails. Highly recommended

30 października 2025
Logo Farm Direct

Odpowiedź od Farm Direct

Hi Panda

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej